Email Marketing: Freshmarketer: Email & SMS VS Attentive: SMS + MMS Marketing

Table of Contents

  1. Introduction
  2. How Does Freshmarketer: Email & SMS Work?
  3. How Does Attentive: SMS + MMS Marketing Work?
  4. How Much Does Freshmarketer: Email & SMS Cost?
  5. How Much Does Attentive: SMS + MMS Marketing Cost?
  6. Cost Analysis: Freshmarketer: Email & SMS vs. Attentive: SMS + MMS Marketing
  7. User Reviews & Customer Support Insights
  8. Integrations and Compatibility
  9. Conclusion

Introduction

Email marketing is the backbone of any successful online business. But not just any email marketing app will do. Today, I am going to delve into the pros and cons of the two powerful tools available on Shopify App listing - Freshmarketer: Email & SMS by Freshworks, and Attentive: SMS + MMS Marketing by Attentive.

How Does Freshmarketer: Email & SMS Work?

Freshmarketer: Email & SMS is a robust marketing tool designed to boost engagement and sales by automating campaigns across email, SMS, WhatsApp, and social channels. It provides its users with the ability to engage buyers wherever they are and offer consistent cross-channel experiences. Key features include module to convert abandoned carts into sales, personalized campaigns based on buyers’ interests and behavior, faster issue resolution, and rich context customer support. It can also sync all historical data from Shopify to contextually engage with customers. So, it doesn't matter if you're a fresh start-up or an enterprise, Freshmarketer makes it simple to manage and leverage your Shopify data.

How Does Attentive: SMS + MMS Marketing Work?

On the other hand, Attentive: SMS + MMS Marketing is an SMS-first platform that focuses on engaging brands through two-way, personalized conversations. It doesn't just stop at managing SMS marketing. It also assists brands in refining their SMS strategy through expert advice from its industry-leading team. With features like two-tap technology to grow SMS subscribers faster, prewritten campaign templates, and personalized two-way messages across customer lifecycle, Attentive ensures brands get the most out of SMS marketing.

How Much Does Freshmarketer: Email & SMS Cost?

Freshmarketer offers two subscription plans. The "Free forever" plan is free to install and comes with basic features like contact & list management, email campaigns, live chat, and forms and website tracking. The "Growth" plan costs $19 per month and includes multichannel engagement across WhatsApp, SMS, email, chat & social, Shopify playbooks, event-based segments, and comes with one free Messaging Agent License.

How Much Does Attentive: SMS + MMS Marketing Cost?

Attentive comes with only one subscription plan which is free to install. Information on subsequent costs after the initial 30-day free trial is not readily available and it seems agreements are negotiated based on the scale of the business's usage.

Cost Analysis: Freshmarketer: Email & SMS vs. Attentive: SMS + MMS Marketing

Though pricing structures are differently designed, both Freshmarketer and Attentive offer significant value with their features. While Freshmarketer employs a straightforward pricing system, Attentive's cost is more bespoke and likely influenced by the scope and size of a business's operations.

User Reviews & Customer Support Insights

Is Freshmarketer: Email & SMS Good?

With an average rating of 4.6 stars from a total of 20 reviews, Freshmarketer is a much-loved tool on Shopify. Its high rating can be attributed to its range of features, easy integration, and user-friendly interface.

Is Attentive: SMS + MMS Marketing Good?

In comparison, Attentive: SMS + MMS Marketing sports a decent average rating of 3.7 stars from 21 reviews. Its higher cost and potentially complex pricing plans may play a role in its lower rating.

Which App is Better according to users?

Based on reviews and ratings, users seem to favor Freshmarketer. However, it is important to bear in mind that both these apps cater to different niches within the email marketing space - which could influence user preferences.

Integrations and Compatibility

Freshmarketer: Email & SMS Integrations:

While Freshmarketer: Email & SMS doesn't list any integrations, its feature of syncing Shopify data suggests that it functions seamlessly with Shopify.

Attentive: SMS + MMS Marketing Integrations:

Attentive: SMS + MMS Marketing integrates with multiple apps, including Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, and Loop Returns. These integrations enhance the functionalities of the app, further expanding its use-case scenarios.

Our Top Recommendations For Your Store

Effective communication is the cornerstone of any successful online venture. So, how can you make your messages stand out and truly connect with your customers? Dive into the suite of HulkApps tailored for email marketing. These tools are designed to elevate customer engagement, streamline your processes, and amplify your store’s outreach. As we explore further, you’ll understand the transformative power these apps hold for your email strategy. Are you ready to discover more?

Form Builder: Simplifying Data Collection

Have you ever felt the need to understand your customers better? The Form Builder by HulkApps might be what you’re looking for. This tool doesn’t just collect data; it creates a bridge between you and your customers. When integrated with Klaviyo, it streamlines the process of data collection and email sending. So, what does this mean for you? A tool that gathers insights and channels them into actionable email strategies. Curious about its features? Explore here.

Mobile App Builder: Enhancing Mobile Presence

Mobile shopping is not just a trend; it’s a necessity. The Mobile App Builder by HulkApps ensures your store isn’t just another mobile-friendly site but an experience. With Klaviyo integration, it crafts meaningful interactions across various channels. The result? Tailored marketing efforts that resonate with your audience. Want to know more? Dive in here.

Back In Stock Restock Alert: No More Missed Opportunities

Managing inventory can be tricky. What if there was a way to keep your customers informed without the manual hassle? Enter the Back In Stock Restock Alert App. Integrated with Klaviyo, this app ensures timely, customized messages that resonate with your customers. The goal? Drive conversions and foster loyalty. Interested in how it works? Discover here.

Reorder Master: Streamlining the Shopping Journey

Imagine a world where your customers don’t have to go through the entire shopping process again. The Reorder Master by HulkApps makes this a reality. With a single click, customers can reorder, making their experience efficient. Moreover, when paired with Klaviyo, it sends personalized reminders, ensuring customers stay connected with their favorite products. How can it transform your store? Discover here.

The tools you choose play a pivotal role in shaping your store’s narrative. With the suite of HulkApps we’ve explored, you have the potential to not just communicate but to genuinely connect. Moreover, it’s about more than just sending emails; it’s about fostering relationships. So, are you ready to elevate your email strategy and create lasting impressions?