Table of Contents
- Introduction
- How Does Rivo: Loyalty & Referrals Work?
- How Does FreshCredit ‑ Store Credit Work?
- How Much Does Rivo: Loyalty & Referrals Cost?
- How Much Does FreshCredit ‑ Store Credit Cost?
- Cost Analysis: Rivo: Loyalty & Referrals vs. FreshCredit ‑ Store Credit
- User Reviews & Customer Support Insights
- Conclusion
Introduction
Statistics show that it costs five times as much to attract a new customer than to keep an existing one. In the face of such data, loyalty programs become incredibly vital, acting as a key driver of customer retention. A robust loyalty or reward program encourages repeat business by providing valuable incentives to loyal customers. Today, we will explore and compare two key players in the market of Shopify apps aimed at boosting customer loyalty: Rivo: Loyalty & Referrals and FreshCredit - Store Credit.
How Does Rivo: Loyalty & Referrals Work?
To begin, Rivo: Loyalty & Referrals distinguishes itself in the loyalty apps market with its core focus on enhancing customer retention. The app offers a range of features to suit businesses of all sizes. From advanced rewards and a loyalty page builder for startups to custom actions and a dedicated account manager for big enterprises, the app meets the loyalty-related needs of various business stages. For instance, the VIP tiers feature encourages high-spending customers to keep coming back, tailored especially for large enterprises looking to build exclusive customer experiences. Similarly, Rivo's developer toolkit and API allow for customization that caters to the technical needs of specific niche markets. Imagine your crochet-knitting online store could offer loyalty points not just for purchases, but for visits, reviews, referrals or any action that matters to your brand. Would that not pave the way for a loyal customer base?
How Does FreshCredit ‑ Store Credit Work?
FreshCredit's primary solution to customer loyalty lies in its store credit approach. This Shopify app aims to secure future sales by turning returns into store credits that are easy to redeem. These features are designed to accommodate businesses irrespective of their size. From recording all transactions and keeping an accurate store-wide credit balance for small businesses to customizable store credit that matches brand guidelines for larger enterprises, FreshCredit scores in versatility. FreshCredit invites customers to become loyalists of your brand by providing them with the most universally comprehended incentive: cash. After all, what could be a more appealing prospect for a customer than a secure credit in hand, ready to redeem on their favourite brand?
How Much Does Rivo: Loyalty & Referrals Cost?
The pricing of a loyalty and rewards app reflects its value and offerings. Rivo: Loyalty & Referrals offers three distinct plans. The Starter Plan, priced at $49 per month, is ideal for startups with rewarding features like advanced rewards, prompts, and up to 500 monthly orders. In contrast, the Growth Plan, at $189 per month, caters to expanding businesses with features like VIP tiers, custom CSS & Icons, points expiry and provision for a thousand monthly orders. For large enterprises, there's a Premium Plan that costs $349 per month, offering benefits like a developer toolkit, API and dedicated account manager. Moreover, each plan claims to provide more features at 25-40% less cost than other apps, adding to Rivo's appeal.
How Much Does FreshCredit ‑ Store Credit Cost?
FreshCredit ‑ Store Credit also offers three pricing plans that target different scales of customer management. The Up to 5k Customers plan is ideal for beginners, costing $15 per month, while the 20k Customers and 50k Customers plans, priced at $30 and $45 per month respectively, cater to growing and large businesses. Each plan offers a week for free, appealing to cautious buyers who prefer to try before they buy.
Cost Analysis: Rivo: Loyalty & Referrals vs. FreshCredit ‑ Store Credit
When comparing the pricing structures of the two platforms, we see that Rivo: Loyalty & Referrals provides a higher volume of features at a somewhat higher cost. On the other hand, FreshCredit - Store Credit offers a limited feature set at a relatively lower price. This comparison gives businesses the flexibility to choose the right app based on their budget constraints and feature needs.
User Reviews & Customer Support Insights
Is Rivo: Loyalty & Referrals Good?
With an impressive average rating of 4.9 stars based on 1831 reviews and boasting features like advanced rewards and a world-class customer success team-led by ex-Shopify team leads, it is safe to presume users appreciate the value and service provided by Rivo: Loyalty & Referrals.Is FreshCredit ‑ Store Credit Good?
While FreshCredit - Store Credit trails slightly behind with an average rating of 4.4 stars from 104 reviews, users might be attracted to the app considering its unique store credit approach towards customer loyalty.Which App is Better according to users?
While Rivo: Loyalty & Referrals enjoys more reviews and a higher rating, FreshCredit - Store Credit's unique customer retention approach should not be overlooked. Remember, to get a comprehensive understanding of how users perceive these apps, nothing replaces reading detailed reviews.Integrations and Compatibility
Rivo: Loyalty & Referrals Integrations:
With Rivo: Loyalty & Referrals, users have the advantage of the app integrating with popular software, like Shopify POS, Mailchimp, and Klaviyo. These integrations can simplify operations and multiply their customer retention power.FreshCredit ‑ Store Credit Integrations:
Unfortunately, no specific integrations have been reported for FreshCredit ‑ Store Credit. Users, especially those operating at a larger scale, may need to consider this factor when deciding if FreshCredit will meet their needs.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
