Troubleshooting "Returned Non-Zero Exit Status 1" in Magento Cloud with Docker

Table of Contents

  1. Introduction
  2. Understanding the Error: "Returned Non-Zero Exit Status 1"
  3. Step 1: Check the Logs
  4. Step 2: Review Docker and Magento Configuration
  5. Step 3: Clear Cache and Rebuild
  6. Step 4: Run Deployment Manually
  7. Step 5: Check for Missing Dependencies
  8. Step 6: Debugging Common Issues
  9. Step 7: Magento Cloud Specific Steps
  10. Conclusion
  11. FAQ

Introduction

Deploying Magento in a cloud environment using Docker can be a powerful approach, combining the flexibility of Docker containers with the scalability of Magento Cloud. However, issues can arise during this process, one common error being the "returned non-zero exit status 1." This guide will help you troubleshoot and resolve this deployment error, ensuring a seamless deployment experience.

In this blog post, we'll dive into the causes of this error, step-by-step troubleshooting techniques, and specific solutions to common problems. By the end of this post, you'll have a comprehensive understanding of how to address and prevent the "returned non-zero exit status 1" error in Magento Cloud with Docker.

Understanding the Error: "Returned Non-Zero Exit Status 1"

The error message "returned non-zero exit status 1" usually indicates a problem during the execution of a command within the Docker environment. This could be due to a variety of reasons including misconfigurations, missing dependencies, or other runtime issues. The following sections detail the steps to diagnose and fix these issues.

Step 1: Check the Logs

The first crucial step in troubleshooting is inspecting the logs. Logs can offer valuable insights into what went wrong during the deployment process.

Inspect Detailed Logs

Run the following command to view detailed logs from your Docker environment:

docker logs <CONTAINER_ID>

Check Magento Logs

Access Magento logs for more specific error messages:

tail -f var/log/*.log

These logs will serve as the first indicators of what might be causing the error.

Step 2: Review Docker and Magento Configuration

Verify Docker Configuration

Ensure that your Docker environment is properly set up and that all necessary services are running. Check Docker's configuration files for any anomalies that might result in deployment failures.

Check Magento Cloud Configuration

Pay special attention to Magento Cloud configuration files:

  • .magento.app.yaml
  • .magento/services.yaml
  • .magento/routes.yaml

Make sure these files are correctly configured according to Magento's guidelines.

Step 3: Clear Cache and Rebuild

Clearing the cache and rebuilding Docker containers can often resolve conflicts causing the deployment error.

Clear Docker Cache

Clear Docker cache by running:

docker system prune -a

Rebuild Docker Containers

Rebuild your Docker containers to ensure they are up to date:

docker-compose up --build

Step 4: Run Deployment Manually

In some cases, running the deployment process manually can help you pinpoint the exact stage where the process is failing.

SSH into the Docker Container

SSH into your Docker container:

docker exec -it <CONTAINER_ID> /bin/bash

Run Magento Commands Manually

Within the container, execute the Magento deployment commands:

bin/magento setup:upgrade
bin/magento setup:di:compile
bin/magento setup:static-content:deploy

Observe which command triggers the error to help identify the root cause.

Step 5: Check for Missing Dependencies

Ensuring that all necessary dependencies are installed is critical for a successful deployment.

Verify PHP Extensions

Check that all necessary PHP extensions are installed:

php -m

Install Composer Dependencies

Verify and install all Composer dependencies:

composer install
composer update

Step 6: Debugging Common Issues

Addressing some common issues related to file permissions, database configurations, and environment variables can solve the deployment error.

File and Folder Permissions

Ensure that file and folder permissions are correctly set:

chmod -R 777 var/ pub/ generated/

Database Configuration

Check that your database configuration is correct and accessible:

mysql -h <host> -u <user> -p<password> <database>

Verify Environment Variables

Ensure all required environment variables are correctly set in the Docker environment.

Step 7: Magento Cloud Specific Steps

Specific steps related to Magento Cloud can help resolve deployment issues unique to this environment.

Environment Configuration

Ensure that the Magento Cloud environment configuration (env.php) is correctly set.

Magento Cloud CLI

Use the Magento Cloud CLI to run deployment commands and check the status of the environment:

magento-cloud deploy

Conclusion

By following these steps, you should be able to identify and resolve the deployment error "returned non-zero exit status 1" in Magento Cloud with Docker. If issues persist, consult the specific error logs for more detailed assistance.

FAQ

What does "returned non-zero exit status 1" mean?

This error indicates that a command executed within the Docker environment did not complete successfully.

How can I view detailed Docker logs?

Use the command docker logs <CONTAINER_ID> to view detailed logs.

What should I do if clearing the Docker cache doesn't solve the problem?

If clearing the Docker cache doesn't resolve the issue, try rebuilding the Docker containers and verifying all configurations and dependencies are correctly set.

Can I manually run deployment commands to debug the issue?

Yes, SSH into the Docker container and run the deployment commands manually to see where the process fails.