Introduction

When running a successful ecommerce business, the importance of customer feedback cannot be overstated. Shopify provides a vast number of review applications to aid this process. Today, we will be diving deep into two such applications: Rivyo Product Review and aReview. This comparison will provide insights on their key features, benefits, pricing, and more, all geared towards finding the right fit for your business.

Overview of Rivyo Product Review

Key Features

Rivyo Product Review is a comprehensive review handling application with several handy features. These include easy import of product reviews from AliExpress, comprehensive review management, Q&A section for each product, and photo and video reviews. It also offers customizable design, social share options, and automated email campaigns for feedback solicitation.

Benefits

With Rivyo Product Review, businesses can build customer trust, enhance their brand, and potentially increase sales through positive feedback. The app's user-friendly design and automated email campaigns simplify review management, freeing up considerable time and resources. Furthermore, the social share options enhance product visibility and can aid in driving traffic towards the site.

Pricing

Rivyo Product Review offers a free plan, with a limit of 20 orders per month. For unlimited orders, they offer a silver plan at $9.99/month and a Platinum plan at $14.99/month with priority support.

Overview of aReview

Key Features

aReview is another valuable review app for Shopify stores. It provides features like one-click product review imports from AliExpress, customizable review layouts, automatic review reminders, and the ability to accept customer photo reviews. It also facilitates translation of reviews into multiple languages.

Benefits

aReview benefits users by boosting consumer confidence through real-time, authentic customer reviews. The easily customizable review layout allows businesses to align customer feedback with their brand style. Additionally, its automatic review reminder function helps keep feedback coming in consistently.

Pricing

aReview is available for free for up to 20 imported or published reviews per month. Beyond this, it offers a pro plan at $9.99/month with unlimited import/publishing and priority support.

Direct Comparison

Both Rivyo Product Review and aReview offer comprehensive review management with similar features. However, there are also key differentiators between the two. Rivyo stands out with its option for video reviews, Q&A section for products, and social sharing of reviews. On the other hand, aReview shines with its ability to translate reviews into multiple languages.

Pros and Cons

Rivyo Product Review

Pros: Excellent for comprehensive review management, option for video reviews, Q&A section, and social sharing of reviews.

Cons: Some users might find the free offerings a bit limited compared to the premium options.

aReview

Pros: Offers all the necessary basic features along with review translation.

Cons: Does not support video reviews or Q&A sections like Rivyo does.

User Reviews and Ratings

Rivyo Product Review has a solid rating of 4.8 out of 5 stars on the Shopify app store from over 1200 reviews. In contrast, aReview scores a strong 4.7 out of 5 stars based on over 600 reviews. Both apps are commended for their superb functionality and customer service.

Conclusion/Recommendation

After comparing all aspects, both Rivyo Product Review and aReview serve as fantastic Shopify review management applications. The decision between the two should depend on your specific business needs and preferences. If your priority is robust, multi-faceted review management, including video reviews and social sharing, Rivyo could be the better choice. If you are an international seller who values review translation, aReview is your go-to option. Nonetheless, both apps excel at boosting customer confidence and enhancing user experience.

FAQs

1.  Can you import reviews directly from AliExpress using these apps?
Yes, both Rivyo Product Review and aReview allow direct importing of reviews from AliExpress.

2. Can you automate email feedback requests with these apps?
Yes, both applications offer an automatic email reminder feature.

3. Can users share reviews on social media via these apps?
Rivyo Product Review supports social media sharing of reviews, whereas aReview does not provide this feature.

Still Searching for the Right Fit?

If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:

  • Smart AI Approval:

    This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.

  • Social Sharing:

    Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.

  • Photo Reviews:

    Customers can add photos to their reviews. It gives others a real look at what they can expect.

  • Custom Fields:

    Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.

  • Structured Data:

    Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.

HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews  for a full review solution.