Can You Put Your Shopify Store on Hold? Your Comprehensive Guide

Table of Contents

  1. Introduction
  2. Understanding Your Options for Pausing Your Shopify Store
  3. Initiating the Pause: Step-by-Step Guide
  4. Communication Is Key: Keeping Customers in the Loop
  5. Reigniting Your E-commerce Dream: Re-opening Your Store
  6. FAQs: Navigating the Pause with Ease

Introduction

Have you ever wondered if life's unexpected twists could pause your e-commerce venture without repercussions? Whether it's for a well-deserved vacation, revamping your online store, or simply taking a break to strategize, the flexibility to put your Shopify store on hold can be a lifesaver. This intriguing possibility opens a world where the hustle can momentarily pause, allowing entrepreneurs to breathe and plan their next big move. Today, we unravel the potential to pause your Shopify store, diving deep into what it entails, how it can be done, and the considerations to keep in mind. Walk with us as we explore the pause function, keeping your digital dreams alive even as you take a step back.

In this discourse, you’ll learn about the mechanisms Shopify has in place for store owners wishing to temporarily halt their business operations without pulling the plug entirely. We'll dissect available options like the "Pause and Build" plan, touching on eligibility criteria, functionalities available during the pause, and detailed steps to initiate the halt. Additionally, we'll consider potential impacts on your business, helping you make an informed decision. Our journey will also lead us to discuss how to keep your customers informed and engaged during this pause, ensuring a seamless transition when you're ready to hit the ground running again.

Understanding Your Options for Pausing Your Shopify Store

Navigating through Shopify's settings reveals two critical pathways for store owners contemplating a hiatus: the full-on deactivation of the store or opting for the "Pause and Build" plan. Let’s unpack these options, providing clarity on which path might suit your situation best.

Deactivating Your Shopify Store

Complete deactivation is akin to shutting your store’s doors. It's the nuclear option for those certain they no longer wish to sell online using their current Shopify setup. This terminates your subscription, rendering the admin area inaccessible. Reactivation is possible but requires starting from scratch, choosing a new plan, and possibly reconstructing your store if it remains deactivated for an extended period.

The Pause and Build Plan

In contrast, the "Pause and Build" plan is a middle ground, ideal for entrepreneurs seeking a temporary breather. For a modest fee of $9 USD per month, this option keeps your storefront visible to the public but disables the checkout feature. You retain access to your admin area, enabling you to make changes, update products, or revamp your site, ready for a grand re-opening.

To be eligible for this pause plan, your store must have been active beyond the trial period, and you should have transitioned to one of the paid plans.

Initiating the Pause: Step-by-Step Guide

Choosing to pause requires a few simple steps within your Shopify admin dashboard. Here’s what you need to do:

  1. Navigate to "Settings," selecting "Plan and Permissions."
  2. In the "Store Status" section, the option to "Pause and Build" should be visible, contingent on your eligibility.
  3. Agree to the terms, confirm your choice, and your store transitions into this paused state.

During this period, consider hiding product prices and disabling the "Add to Cart" button to mitigate customer confusion. Alternatively, engaging password protection cloaks your storefront entirely, offering a neat solution if you're undergoing substantial changes.

Communication Is Key: Keeping Customers in the Loop

Even as your store enters this dormant phase, maintaining communication with your customer base is vital. Strategies involve updating your website to reflect the pause, sending out newsletters or emails to subscribers, and staying active on social media. This openness ensures customers remain engaged, anticipating your store’s return rather than turning elsewhere.

Reigniting Your E-commerce Dream: Re-opening Your Store

When the time is ripe to awaken your store from its slumber, reactivation involves selecting a new Shopify plan. This is an opportunity to reassess your needs, possibly opting for an upgraded plan that aligns with your rejuvenated business strategy.

FAQs: Navigating the Pause with Ease

Can I pause my Shopify store?

Yes, you can pause your Shopify store using the "Pause and Build" plan, allowing you to take a break while keeping your site online in a limited capacity.

Do I need to pay a Shopify fee while my store is paused?

While significantly reduced, a nominal fee of $9 USD per month applies during the pause, covering the cost of keeping your store's basic functions operational.

Can I deactivate my Shopify store without paying?

Deactivating your store suspends the subscription fee. However, reactivation after this move would require starting from the beginning, selecting a plan, and potentially rebuilding your store setup.

What happens when my Shopify store is paused?

Your storefront remains visible, but the checkout process is disabled. You'll still have admin access to make necessary adjustments and improvements.

Will my Shopify store be hidden from the public if paused?

Your store remains visible under the "Pause and Build" plan, sans purchasing functionality. For complete privacy, consider password-protecting your site.


In conclusion, navigating the challenges and unpredictability of entrepreneurship sometimes necessitates taking a step back. Shopify recognizes this, offering store owners the flexibility to pause operations through the "Pause and Build" plan. This feature not only preserves your online presence but also gives you the space to strategize, improve, and ultimately thrive. Whether it's for a brief hiatus or a period of significant transformation, understanding how to effectively pause your Shopify store can be a game-changer in your entrepreneurial journey.