Table of Contents
- Introduction
- How does Growave: Loyalty & Wishlist Work?
- How does Joy: Loyalty Program & Rewards Work?
- How Much Does Growave: Loyalty & Wishlist Cost?
- How Much Does Joy: Loyalty Program & Rewards Cost?
- Cost Analysis: Growave: Loyalty & Wishlist vs. Joy: Loyalty Program & Rewards
- User Reviews & Customer Support Insights
- Integrations and Compatibility
- Conclusion
Introduction
Did you know that organizations, on average, spend five times more in attracting a new customer than in maintaining an existing one? Loyalty programs can significantly impact customer retention. These programs foster customer loyalty and encourage repeat business by rewarding customers based on their shopping habits and frequency. This blog introduces two great apps, Growave: Loyalty & Wishlist and Joy: Loyalty Program & Rewards, which can help in boosting customer loyalty for your Shopify store.
How does Growave: Loyalty & Wishlist Work?
Launched on July 14, 2014, by Growave, the Loyalty & Wishlist app works by replacing several apps you might otherwise need to manage your loyalty programs. Be it rewards, gift cards, VIP tiers, reviews, or wishlists, this one app handles it all. Designed with startups, small to medium businesses and large enterprises in mind, the app comes loaded with versatile features and customizable options, aimed at helping businesses of all sizes grow. Look no further if you are a small online store looking to engage and retain your customers. Growave's Rewards feature enables businesses to reward their loyal customers and drive repeat purchases, with a free basic tier that caters to 100 monthly orders. But suppose you are a larger retailer dealing with an average of 3000 monthly orders. In that case, the app offers a premium plan that includes priority support and unlimited integrations, so you can focus on other core competencies.
How does Joy: Loyalty Program & Rewards Work?
Joy: Loyalty Program & Rewards, developed by Joy Loyalty, is a recent entrant to the marketplace, having launched on June 28, 2021. Its unique selling point is its simplicity and speed, without slowing down your shop loading speed. Joy allows you to create flexible and attractive loyalty programs based on rewards for various actions. From the initial sign up to placing orders and social follows, customers can earn points for an array of activities. While it offers a free plan limited to 250 orders per month, Joy also provides two tiers of paid plans: Pro and Enterprise. The Pro plan, aimed at businesses with unlimited orders, offers customizable emails, POS integration, and unlimited rewards programs. On the other hand, the Enterprise plan promises headless e-commerce and unlimited APIs & Webhooks, addressing the needs of more complex businesses.
How Much Does Growave: Loyalty & Wishlist Cost?
Pricing can be a significant deciding factor when choosing a loyalty and rewards app for your business. The cost often mirrors the value proposition and features that an app offers. Growave: Loyalty & Wishlist provides four different plans: - The FREE plan offers support for 100 monthly orders and basic features like Loyalty, Wishlist, and Reviews. - The MEDIUM plan, clocking in at $49/month, extends the order limit to 500 and offers greater rewards and a referral program. - The GROWTH plan, which costs $149/month, supports 1000 orders per month. It offers VIP Tiers, Points expiry and Gift cards, as well as Wishlist reminders and Review forms. - The PREMIUM plan, costing $349/month, handles up to 3000 monthly orders and includes additional features like Points redemption at checkout and Priority support.
How Much Does Joy: Loyalty Program & Rewards Cost?
Just like Growave, Joy also offers a range of price tiers: - The Free plan handles up to 250 orders a month and provides a basic points program and a redeem program. - Pro, the $29 per month plan, handles unlimited orders and includes customizable Emails and a fully integrated POS. - The Advanced plan, costing $99 per month, is set to launch soon and is expected to offer multiple loyalty programs on sets of products, and advanced milestone rewards. - The Enterprise plan, which is also coming soon, will cost $499 per month and promises advanced features like POS Pro integration and on-demand development.
Cost Analysis: Growave: Loyalty & Wishlist vs. Joy: Loyalty Program & Rewards
Comparing the pricing structures, both Growave and Joy offers a Free plan, making them equally accessible to early-stage businesses. However, Growave's FREE plan supports twice as many orders compared to Joy's Free plan (100 vs. 50). At the comparatively same price range, Growave's MEDIUM plan at $49/month offers more features than Joy's Pro plan ($29/month). But retail businesses with a vast customer base may find Joy's Enterprise plan ($499/month) more attractive than Growave's PREMIUM plan ($349/month), as it promises limitless possibilities with unlimited APIs & Webhooks. However, it's essential to consider not only the cost but the value and benefits that each pricing tier offers to choose wisely.
User Reviews & Customer Support Insights
Is Growave: Loyalty & Wishlist Good?
With an impressive average rating of 4.8 stars based on 2000 reviews, Growave: Loyalty & Wishlist seems to be hitting the right notes with its users. The app's features, especially the ease of managing loyalty programs, VIP tiers, rewards, and other elements from a single dashboard, appear to be a crucial factor in its high rating. Customer support is a highlighted feature in Growave's preamble, so one can assume that their support system is part of what makes users rate the app so highly.Is Joy: Loyalty Program & Rewards Good?
Although relatively recent, Joy: Loyalty Program & Rewards has already attracted a significant number of users, earning a top-notch rating of 4.9 stars from 1279 reviews. Its main selling point of being easy-to-use and designed not to slow down your shop loading speed appears to be resonating with its users. The built-in automated email notification + other apps integration, and the free technical support until the client is fully satisfied contributes to such a high rating.Which App is Better according to users?
While both apps seem to be preferred by users, Joy's higher average rating (4.9 versus Growave's 4.8) and its impressive number of reviews, despite being a recent entrant, suggest it may be generating more user satisfaction. However, factors like features, integrations, and pricing also significantly influence these ratings, so it's essential to delve deeper into numerous reviews for a comprehensive understanding.Integrations and Compatibility
Growave: Loyalty & Wishlist Integrations:
Growave: Loyalty & Wishlist integrates with various software tools, including Shopify POS, Shopify Flow, and more. These integrations not only add convenience but also extend the app's functionality, creating a more seamless operation for users.Joy: Loyalty Program & Rewards Integrations:
Joy: Loyalty Program & Rewards ensures compatibility with several software or tools such as Shopify POS, Checkout, Shopify Flow, and more. The straightforward integration process makes it easy for businesses to extend the app's functionalities, adding value for the users.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
