Table of Contents
- Introduction
- How Does Flits: Customer Account Page Work?
- How Does SpurIT: Loyalty Points Manager Work?
- How Much Does Flits: Customer Account Page Cost?
- How Much Does SpurIT: Loyalty Points Manager Cost?
- Cost Analysis: Flits: Customer Account Page vs. SpurIT: Loyalty Points Manager
- User Reviews & Customer Support Insights
- Integrations and Compatibility
- Conclusion
Introduction
Loyalty programs are a proven strategy that can boost customer retention rates by up to 5%, translating to an increased profit ranging from 25% to 95%. These programs stimulate recurring purchases, turning one-time customers into return buyers, thus fostering loyalty. Today, we will examine two such tools on Shopify, Flits: Customer Account Page, and SpurIT: Loyalty Points Manager. Both geared towards enhancing customer loyalty and encouraging repeat business, these two apps offer extensive features and unique approaches to customer retention.
How Does Flits: Customer Account Page Work?
Flits: Customer Account Page was designed to streamline customer journeys, encourage customer loyalty, and improve retention through an enhanced and functional customer portal. It provides customers easy access to their profiles, order history, recently viewed items, and customizable fields. The app also offers various add-ons designed to improve the customer experience. For businesses at all levels, from startups to large enterprises, it's crucial to offer customer-friendly interfaces. Flits excel in allowing customers to quickly re-order with a simple click and offering one-click login through social media accounts. These features cater to the modern customer's need for speed and convenience. Likely scenarios using these features could see increased customer-engagement rates, improved customer satisfaction, and consistent sales improvement.
How Does SpurIT: Loyalty Points Manager Work?
On the other hand, SpurIT: Loyalty Points Manager aims to increase customer loyalty through motivation and incentivization. It offers highly customizable reward conditions, several reward scenarios, and the ability to use loyalty points as virtual currency, making repeat purchases attractive for customers. The ability to customize reward conditions and incentives appeals to businesses across the board. For example, a start-up can offer simple, direct rewards to create an initial customer base, while a booming enterprise can provide more complex loyalty programs to maintain customer engagement. While these scenarios may vary, both significantly contribute to building a recurring customer base for any business.
How Much Does Flits: Customer Account Page Cost?
Understanding the pricing structure of any customer loyalty app is pivotal for businesses to calculate their return on investment. For Flits: Customer Account Page, there are three plans: Basic at $4.99/month, Business at $19.99/month, and Enterprise at $29.99/month. The Basic Plan is designed for startups or small businesses with up to 1,000 customers. It covers basic yet essential features like customer account page, order history, profile, etc., and extra add-ons ranging from $2-$20 per month. The Business Plan is ideal for medium-sized businesses and incorporates all features from the Basic plan plus additional features like multilanguage accessibility, two custom fields, and add-ons ranging from $15-$150 per month. The Enterprise Plan is tailored to suit larger businesses and comes complete with all the features and a larger customer cap of 100,000.
How Much Does SpurIT: Loyalty Points Manager Cost?
SpurIT: Loyalty Points Manager offers two pricing tiers: The Basic Plan at $18.95/month and the PRIORITY SUPPORT at $27.95/month. The Basic Plan features easy setup, customizable rewards, and live chat support. The PRIORITY SUPPORT plan provides up to three hours per month of customizations, a dedicated manager, priority queue for support, and all features from the basic plan.
Cost Analysis: Flits: Customer Account Page vs. SpurIT: Loyalty Points Manager
In comparing the pricing structures of both apps, it appears that both of them offer value at different price points. While price alone should never be a determining factor, it's important to consider what features you're getting for that price. If you need more advanced features like multilanguage accessibility and custom fields, the Business Plan from Flits might be a better option. If basic functionality along with priority support is what you're after, the PRIORITY SUPPORT Plan from SpurIT is a strong contender.
User Reviews & Customer Support Insights
Is Flits: Customer Account Page Good?
With a rating of 4.8 stars from 597 reviews, Flits: Customer Account Page seems to bode well with users, perhaps due to its suite of user-friendly features. The integration capabilities with other platforms like Klaviyo, PushOwl, and Shopify POS might play a significant role in improving the overall user experience. Furthermore, the app's ability to personalise the customer's account page may have also prompted positive reviews.Is SpurIT: Loyalty Points Manager Good?
SpurIT: Loyalty Points Manager holds a solid 4.3-star rating from 51 reviews. The app's ability to easily manage loyalty points and the ability for customers to use loyalty points as virtual currency are likely major contributors to its high rating. Noteworthy, however, is the app's lack of integration capabilities that might pose a challenge for some businesses.Which App is Better According to Users?
Comparing the average ratings and the number of reviews, it appears that users slightly favor Flits: Customer Account Page. However, this is not to downplay the effectiveness of SpurIT: Loyalty Points Manager, which also holds a good rating. It's important for potential users to delve deeper into reviews and understand how either of these apps would be best suited to their specific needs.Integrations and Compatibility
Flits: Customer Account Page Integrations:
Flits: Customer Account Page integrates with notable tools like Shopify POS, Checkout, Shopify Flow, Klaviyo, PushOwl, Loox, Judge.me, and Simply Shipping Protection, enriching their functionalities and ease of use.SpurIT: Loyalty Points Manager Integrations:
SpurIT: Loyalty Points Manager does not specify any key integrations. This lack of integration capabilities may limit the functionality for businesses using other tools in their workflow.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
