Table of Contents
- Introduction
- How Does Okendo: Product Reviews & UGC Work?
- How Does EVM Customer Testimonials Work?
- How Much Does Okendo: Product Reviews & UGC Cost?
- How much does EVM Customer Testimonials cost?
- Cost Analysis: Okendo: Product Reviews & UGC vs. EVM Customer Testimonials
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the e-commerce world, customer reviews play a pivotal role in influencing purchasing decisions. According to a Spiegel Research Center study, nearly 95% of shoppers read online reviews before making a purchase. This emphasizes the importance of product review apps such as Okendo: Product Reviews & UGC and EVM Customer Testimonials that help Shopify stores collect, manage, and showcase reviews, thereby enhancing customer trust and product visibility.
How Does Okendo: Product Reviews & UGC Work?
Developed by Okendo, the 'Okendo: Product Reviews & UGC' app leverages customer feedback to foster business growth. It offers brands valuable insights into customer preferences, facilitating customer advocacy, and personalizing customer experiences. Notably, the app supports 15+ onsite review displays and allows photo and video reviews, with specific features like automated review request emails and advanced reporting, varying across its four different pricing plans. For instance, an emerging online fashion brand can use this app to automate review request emails, helping it gather reviews without the constant need to manually manage the process. On the other hand, a large enterprise selling electronics can find the advanced reporting feature particularly useful to analyze customer behavior and feedback patterns.
How Does EVM Customer Testimonials Work?
Unlike Okendo, EVM Customer Testimonials, by Expert Village Media Technologies, is designed to showcase customer testimonials in attractive grid or slideshow formats. Furthermore, the app eases the collection process by incorporating a website testimonials submission form. The app's customizability and style variety are marks of its versatility. Take the example of a newly launched Shopify store selling handmade soaps. This app could encourage customers to share testimonials about their experiences with the product by offering an accessible submission form. Alternatively, an established online bookstore can leverage the variety of display styles to present testimonials in engaging ways, thereby enhancing credibility for prospective customers.
How Much Does Okendo: Product Reviews & UGC Cost?
Okendo offers four different pricing tiers, each catering to different business needs. The 'Essential' plan at $19/month handles up to 200 orders/month and provides automated review request emails, photo & video reviews among other features, making it a sensible choice for beginners. The 'Growth' plan at $119/month and 'Power' plan at $299/month come with additional functionalities like analytics & reports and email & SMS integrations respectively, catering to businesses on a growth trajectory. Lastly, the 'Advanced' plan at $499/month includes features like API access, positioned to support large enterprises with up to 10,000 orders/month.
How much does EVM Customer Testimonials cost?
EVM Customer Testimonials, on the other hand, offers a 'Free' plan that includes 5 testimonials and features like multiple display styles but with their branding. For businesses seeking more testimonials and additional features like photo reviews, the 'Basic' plan at $7.99/month and 'Standard' plan at $14.99/month offer compelling options without their branding.
Cost Analysis: Okendo: Product Reviews & UGC vs. EVM Customer Testimonials
When comparing costs, EVM Customer Testimonials provides a more budget-friendly option with a free tier and cheaper overall pricing structure. However, Okendo offers a broader range of features and higher scalability, justifying its higher pricing tiers.
User Reviews & Customer Support Insights
Is Okendo: Product Reviews & UGC good?
With an impressive 4.9-star rating based on 791 reviews, Okendo: Product Reviews & UGC is highly favored by users. The outstanding customer support and the app's comprehensive features might largely contribute to these positive ratings.Is EVM Customer Testimonials good?
EVM Customer Testimonials also scores well, with a 4.8-star rating from 410 reviews. The simplicity and user-friendliness of the app could be driving these positive reviews.User Preference: Okendo: Product Reviews & UGC or EVM Customer Testimonials?
While both apps have impressively high ratings, Okendo takes the edge in the number of reviews, suggesting a larger user base and possibly, a higher user preference.Integration and Compatibility Comparison
Okendo: Product Reviews & UGC Integrations:
Okendo integrates efficiently with Shopify Flow, Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo, and Postscript, offering businesses substantial flexibility and extending its functionality.EVM Customer Testimonials Integrations:
Conversely, EVM Customer Testimonials integrates with flits. This limited integration might influence the app's adaptability. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
