Table of Contents
- Introduction
- How Does Okendo: Product Reviews & UGC Work?
- How Does Hulk Product Reviews Work?
- How Much Does Okendo: Product Reviews & UGC Cost?
- How much does Hulk Product Reviews cost?
- Cost Analysis: Okendo: Product Reviews & UGC vs. Hulk Product Reviews
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Reviews and ratings are vital cogs in the e-commerce machinery, influencing the purchasing decisions of nearly 93% of consumers. Businesses can leverage product review apps, like Okendo: Product Reviews & UGC and Hulk Product Reviews, to enhance their e-commerce operation by boosting customer trust and enriching product visibility. Let's take a deep dive into these two Shopify apps, assessing their features, benefits, pricing, and impression on users.
How Does Okendo: Product Reviews & UGC Work?
Okendo, launched in 2018, is a customer marketing platform that provides brands with a vehicle to cultivate robust customer relationships. Offering functions like automated review request emails, photo and video reviews, onsite review displays, and analytics, it helps businesses amass and interpret crucial insights into customer behaviors and preferences. The major selling point is the variety of inbuilt features tailored for specific customer engagement strategies. Notably, their "Power" plan includes email and SMS integrations, advanced reporting, and the services of an onboarding manager for $299/month.
How Does Hulk Product Reviews Work?
Hulk Product Reviews, developed by HulkApps, takes a similar approach. Launched in 2018, it aims to amplify customer trust with an arsenal of features like unlimited reviews, social share, SEO-rich snippets, and a dedicated review page. Hulk Product Reviews' main allure lies in its ability to gather and showcase invaluable social proof in an appealing and efficient manner. Their "UNLIMITED PLAN" also offers integrations with Omnisend and Klaviyo at a cost of $39/month.
How Much Does Okendo: Product Reviews & UGC Cost?
The pricing of Okendo starts with the "Essential" plan at $19/month, catering to businesses with up to 200 orders per month. The priciest package, the "Advanced" plan, retails at $499/month with handling capacity of up to 10,000 orders per month. These packages boast a variety of features, from as basic as automated review request emails in the Essential plan to advanced offerings like API access and customer success manager in the Advanced plan.
How much does Hulk Product Reviews cost?
Hulk Product Reviews offers four price tiers, starting from a Free plan. Their most advanced, the "UNLIMITED PLAN", comes at $39/month with features like a dedicated onboarding plan, Omnisend integration, and Zapier integration. The attractive factor here is the free plan catering to startups, which offers essential services such as 100 review request emails and photo/video reviews.
Cost Analysis: Okendo: Product Reviews & UGC vs. Hulk Product Reviews
While both apps offer similar features, Hulk Product Reviews stand out with their affordable pricing, offering a robust set of features at a fraction of the cost of Okendo's packages. Okendo, however, is attempting to justify their higher price tag with features that streamline the customer review process, specifically targeting larger enterprises dealing with voluminous orders.
User Reviews & Customer Support Insights
Is Okendo: Product Reviews & UGC good?
With an average rating of 4.9 stars from 791 reviews, Okendo is a well-regarded app amongst Shopify users. This could be attributed to its impressive range of features that simplify the process of managing product reviews and its 24/7 customer support which enhances user experience.Is Hulk Product Reviews good?
Hulk Product Reviews garners considerable approval too, evidenced by an average rating of 4.7 from 322 reviews. Positive reception might be due to its affordability and the extent of its features, particularly the innovative ones like video reviews and AI reply reviews.User Preference: Okendo: Product Reviews & UGC or Hulk Product Reviews?
While Okendo has a marginally higher average rating, there's a sizeable difference in the number of reviews, suggesting that users are favoring Okendo. This could be due to Okendo's comprehensive set of features and reliable customer support, resulting in their slightly higher rating.Integration and Compatibility Comparison
Okendo: Product Reviews & UGC Integrations:
Okendo allows integration with popular apps like Shopify Flow, Smile, Zendesk, Gorgias, and Klaviyo, to name a few. These integrations augment Okendo's offering, providing businesses a comprehensive suite to manage their customer relationships effectively.Hulk Product Reviews Integrations:
The Hulk Product Review app can be integrated with tools like Amazon Reviews, Google Shopping, Klaviyo, and Yotpo. This broad level of integration ensures that businesses can enjoy a seamless customer review management experience. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
