Table of Contents
- Introduction
- How Does Rivo: Loyalty & Referrals Work?
- How Does GV: Gift Cards Loyalty Rewards Work?
- How Much Does Rivo: Loyalty & Referrals Cost?
- How Much Does GV: Gift Cards Loyalty Rewards Cost?
- Cost Analysis: Rivo: Loyalty & Referrals vs. GV: Gift Cards Loyalty Rewards
- User Reviews & Customer Support Insights
- Integrations and Compatibility
- Conclusion
Introduction
According to a study by Annex Cloud, loyal customers spend 67% more than new ones. It means that more than half of your business's income could be happening due to repeat customers. The crucial question is, are you making most of these opportunities? To do so, it becomes essential to reward loyalty, and what better way than to use optimally designed loyalty and rewards programs! In this regard, we present a detailed comparison of two Shopify apps — Rivo: Loyalty & Referrals and GV: Gift Cards Loyalty Rewards — designed to bolster customer loyalty and enhance repeat business.
How Does Rivo: Loyalty & Referrals Work?
As the name suggests, Rivo is an app dedicated to improving consumer loyalty and encouraging customer referrals. Founded by an ex-Shopify team lead Stuart, this app stands out for its continuous focus on feature updates, a customer success team that works round the clock, and a succinct focus on driving your retention metrics. Some striking features include Loyalty Page Builder, with which you can build highly engaging and rewarding loyalty programs. The Advanced Rewards functionality allows startups and medium-scale businesses to accrue points and rewards to returning customers, thus, encouraging consistency in purchases. Moreover, for large enterprises managing voluminous user data, Rivo brings forth a highly engaging feature — API integrated Developer Toolkit. It allows businesses to custom build features that best serve their needs, offering the flexibility to maintain robust user data. Consider a large-scale apparel brand offering VIP Tiers and custom actions, enabling them to personalize customer experiences to an unprecedented extent!
How Does GV: Gift Cards Loyalty Rewards Work?
GV offers a solution that seamlessly integrates loyalty rewards with gift cards. At the heart of GV's value proposition is an improved gifting experience, while concurrently boosting customer retention metrics! The ability to send personalized gift cards directly to recipients via email, combined with the facility to schedule gift card delivery, provides startups and small businesses with an affordable means to thank their regular customers. The functionalities of Bulk issue gift cards and customizable Balance Check pages come in handy for medium-scale enterprises, allowing them to efficiently manage their loyalty programs. To wrap this up, think of a large enterprise in the hospitality domain. They can create stunningly designed gift cards with Custom Gift Card Values and a personalized gift note. Your valued customers can redeem the gift cards, directly increasing your consumer retention!
How Much Does Rivo: Loyalty & Referrals Cost?
To bloster customer retention, Rivo provides three different plans. The Starter Plan is available at $49/month, giving you access to features like 500 monthly orders, Advanced Rewards, Loyalty Page Builder, and Prompts. This plan is a good match for startups venturing into establishing their online presence. The Growth Plan comes at a price tag of $189/month and incorporates features like VIP Tiers and Points Expiry. It seems fitting for growing businesses aiming to scale their operations. Lastly, the Premium Plan costs $349/month and offers powerful features like dedicated account management and API, providing a perfect arsenal for large businesses to handle their consumer loyalty and reward programs.
How Much Does GV: Gift Cards Loyalty Rewards Cost?
GV's pricing plans are ideal for businesses operating on a tight budget. The GROWTH plan is free and facilitates branded gift cards selling, email delivery of gift cards, and scheduling of their delivery. It's an excellent plan for startups looking to establish a customer base. The PREMIUM plan costs $9.90 a month and adds in Email Customization and a personalised gift card buying experience. Growing businesses can leverage these functionalities to offer a unique loyalty experience to their customers.
Cost Analysis: Rivo: Loyalty & Referrals vs. GV: Gift Cards Loyalty Rewards
Comparing the two, Rivo's plans seem to comprise more advanced and varied functionalities. It ideally serves businesses of all sizes, from startups to large enterprises. However, GV, with its remarkably affordable pricing, offers an effective way for startups and small businesses to establish a basic yet efficient loyalty rewards program.
User Reviews & Customer Support Insights
Is Rivo: Loyalty & Referrals Good?
With an impressive average rating of 4.9 stars from 1822 reviews, Rivo seems to be a strong contender in the field. Consumers might appreciate the constant updates, world-class customer support, and the niche it serves in fostering customer retention.Is GV: Gift Cards Loyalty Rewards Good?
Due to insufficient data regarding user ratings, it's challenging to gauge user sentiment for GV. However, considering its 33 reviews, we can safely infer that users find value in its capabilities.Which App is Better according to users?
While Rivo outranks GV in terms of user ratings and reviews, both apps serve a unique purpose in loyalty and reward programs. Rivo seems more suited for businesses seeking advanced features and customization at various levels, while GV proves valuable for businesses that aim to leverage gifting as a means of appreciation for customer loyalty.Integrations and Compatibility
Rivo: Loyalty & Referrals Integrations:
Rivo provides seamless integrations to Shopify POS, Checkout, Shopify Flow, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, and Sendlane. It adds notable value to the user experience and functionality of the app.GV: Gift Cards Loyalty Rewards Integrations:
GV, on the other hand, integrates with Shopify Flow, which aids in automating the tasks involved in selling and managing gift cards on the platform.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
