Table of Contents
- Introduction
- How Does Rivo: Loyalty & Referrals Work?
- How Does Glow: Loyalty Points & Rewards Work?
- How Much Does Rivo: Loyalty & Referrals Cost?
- How Much Does Glow: Loyalty Points & Rewards Cost?
- Cost Analysis: Rivo: Loyalty & Referrals vs. Glow: Loyalty Points & Rewards
- User Reviews & Customer Support Insights
- Rivo: Loyalty & Referrals v.s. Glow: Loyalty Points and Rewards - Integration and Compatibility
- Conclusion
Introduction
According to Annex Cloud, it costs five times more to acquire a new customer than to keep the one you already have. It's statistics like these that emphasize the importance of a robust and strategic customer encouragement program, such as a loyalty rewards system. Shopify has become a platform where businesses can find a spectrum of applications that expand performance and customer service. Today, we're taking a closer look at two loyalty programs available on the platform: Rivo: Loyalty & Referrals and Glow: Loyalty Points & Rewards.
How Does Rivo: Loyalty & Referrals Work?
Founded by Stuart, an ex-Shopify team lead, Rivo: Loyalty & Referrals aims to optimize your business by enhancing customer retention. With weekly product updates, full customization, and compatibility with a range of integration platforms, this app is truly user-focused. Rivo’s consistent stream of product updates means businesses of all sizes can keep their approach fresh and innovative. Whether you're leveraging the loyalty, referrals, or membership features, your business will benefit from enhancements in customer Lifetime Value (LTV) and repeat customer rates. A prominent feature of Rivo is its dedicated account manager, available in the Premium plan. This option provides personalized, expert guidance – indispensable for businesses looking to optimize their loyalty program. Rivo, as a whole, has an extensive toolkit to boost customer retention.
How Does Glow: Loyalty Points & Rewards Work?
Glow: Loyalty Points & Rewards offers an enticing option to businesses keen on increasing lifetime customer value via dedicated loyalty reward and referral programs. Built exclusively for the Shopify ecosystem, Glow synchronizes seamlessly with your store, enhancing efficiency and reducing the necessity for third-party applications. One of Glow's notable features is the easy setup wizard, making it an ideal solution for business owners who prefer an uncomplicated approach. By awarding points for purchases, referring people, and performing custom actions, Glow touches multiple customer engagement points. This wide-ranging approach could increase the likelihood of a single-time buyer becoming a lifetime customer.
How Much Does Rivo: Loyalty & Referrals Cost?
Pricing is often a key factor in app selection, and the value for the price is what sets Rivo: Loyalty & Referrals apart from other applications in the market. The app offers three plans: The Starter plan priced at $49/month caters to businesses with less than 500 monthly orders, offering features such as advanced rewards, a loyalty page builder, and prompts. Next, the Growth plan at $189/month, suitable for businesses with up to 1,000 monthly orders, adds VIP Tiers and Points Expiry to the list of features. Lastly, Rivo's Premium plan comes at $349/month and is designed for businesses with up to 3,000 monthly orders, adding the likes of a dedicated account manager and Developer Toolkit.
How Much Does Glow: Loyalty Points & Rewards Cost?
Glow: Loyalty Points & Rewards follows a simplified pricing structure with four distinct plans: The Free plan offers a basic package for 50 active members, including an analytics dashboard and email notifications. The Sprout plan, at $9/month, accommodates up to 500 active members and adds features like an analytics dashboard, easy loyalty program setup, and email reminders to the mix. The third plan, called Startup and priced at $29/month, increases the Active Members threshold to 2,000. Lastly, the Traction plan is designed for businesses with up to 6,000 Active Members and is priced at $59/month.
Cost Analysis: Rivo: Loyalty & Referrals vs. Glow: Loyalty Points & Rewards
Going by the feature set offered at these price points, Rivo seems to be a suitable solution for businesses handling large order volumes and a focus on customer retention. In comparison, Glow is more affordable and could be a preferred choice for businesses looking to establish a basic loyalty program without heavy investment.
User Reviews & Customer Support Insights
Is Rivo: Loyalty & Referrals Good?
With a stellar average 4.9-star rating from a total of 1831 reviews, Rivo: Loyalty & Referrals displays a strong user endorsement. Users may appreciate the focus on customer retention and weekly product updates, contributing to an efficient and effective rewards system.Is Glow: Loyalty Points & Rewards Good?
Boasting an average 4.4-star rating from 95 reviews, Glow may be appreciated for its easy interface and quick setup, which helps users launch their loyalty rewards program in no time.Which App is Better according to users?
While Rivo enjoys a higher overall rating, it's crucial for potential app users to read extensive user reviews for a comprehensive understanding of both the apps. Factors such as specific features, integrations, and the scale of operations could influence which app best meets your requirements.Rivo: Loyalty & Referrals v.s. Glow: Loyalty Points and Rewards - Integration and Compatibility
Rivo: Loyalty & Referrals Integrations:
Rivo offers integrations with market-leading software such as Shopify POS, Checkout, Mailchimp, and more. These integrations augment your operations and contribute to a seamless customer experience.Glow: Loyalty Points & Rewards Integrations:
Glow integrates with vital platforms like Shopify POS and Mailchimp. Its compatibility enhances operational efficiency and allows users to drive customer retention without using multiple applications.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
