Shopify Product Review Apps: Loox Product Reviews & Photos vs Okendo: Product Reviews & UGC

Table of Contents

  1. Introduction
  2. How Does Loox Product Reviews & Photos Work?
  3. How Does Okendo: Product Reviews & UGC Work?
  4. How Much Does Loox Product Reviews & Photos Cost?
  5. How Much Does Okendo: Product Reviews & UGC Cost?
  6. Cost Analysis: Loox Product Reviews & Photos vs Okendo: Product Reviews & UGC
  7. User Reviews & Customer Support Insights
  8. Integration and Compatibility Comparison
  9. Conclusion

Introduction

Consider this astounding fact: a Spiegel Research Center report uncovered that up to 95% of shoppers read online reviews before making a purchase. As a merchant, your online store traffic might be high, but without trust, that crucial sale might never materialize. One of the most effective ways to build this trust is through product reviews. Enter Loox Product Reviews & Photos and Okendo: Product Reviews & UGC. These apps not only help Shopify store owners collect, manage, and showcase product reviews but also employ cutting-edge tactics to boost trust-building and sales strategies. Let's delve deeper.

How Does Loox Product Reviews & Photos Work?

Loox is one-of-a-kind in its ability to manage product reviews through photo and video demonstrations. Its exceptional features include reviews, carousel, and popup widgets, in addition to multilingual support. These features have significant potential in customer engagement, irrespective of the scale and type of business. For instance, the carousel widgets would be a unique differentiator for a burgeoning fashion label, while startups could leverage the review request emails to understand their targeted users better. Picture this: Your business has 500 monthly orders and maintaining customer engagement is paramount to your growth. The Loox Beginner Plan, priced at only $9.99/month, could amplify your reach and influence.

How Does Okendo: Product Reviews & UGC Work?

Okendo offers more than merely a review management platform. It paves the way for merchants to establish stronger customer relationships and mould personalized customer experiences. Its standout features include in-moment micro-surveys for NPS, assorted review, and UGC display widgets. Similar to Loox, these features are essential for different stages of businesses. For example, a large enterprise could access the Advanced Reporting feature on the Power Plan for $299/month to monitor its vast clientele base meticulously.

How Much Does Loox Product Reviews & Photos Cost?

Investing in cost-effective review management could substantially benefit your business. But, figuring out which plan suits your needs could be a task. The Loox Scale Plan priced at $34.99/month adds extra value to your transaction by offering full customization, while the Unlimited plan costing $299.99/month is aptly named – it's ideal for large enterprises with no limits.

How Much Does Okendo: Product Reviews & UGC Cost?

When evaluating the pricing tiers of Okendo, the Essential Plan stands out, covering up to 200 orders per month for just $19. For growing businesses, the Growth Plan at $119/month covering up to 1500 orders/month could be a viable choice. In contrast, the Power and Advanced Plans at $299 and $499/month respectively, are tailored for large-scale operations.

Cost Analysis: Loox Product Reviews & Photos vs Okendo: Product Reviews & UGC

Both apps offer a diverse range of pricing options. For smaller operations, Loox's Beginner plan or Okendo's Essential plan might be suitable. For larger businesses, Loox's Unlimited plan seems more cost-efficient. Always consider the price-feature ratio before deciding.

User Reviews & Customer Support Insights

Is Loox Product Reviews & Photos Good?

With a 4.9-stars rating from a whopping 14816 reviews, it's safe to say Loox has a strong user endorsement. Users likely appreciate the photo and video review feature, as well as multilingual support. Their 24/7 customer service also seems to make a positive impression.

Is Okendo: Product Reviews & UGC good?

Matching Loox in average rating but trailing in reviews count (791), Okendo still leaves a strong impression amongst users. Its customer marketing platform and integrations aspects appear to stand out in user reviews.

User Preference: Loox Product Reviews & Photos vs Okendo: Product Reviews & UGC?

While both apps enjoy high user ratings, Loox sports an impressive number of reviews, possibly pointing to a more significant user base. However, the disparity may be due to the earlier launch of Loox in 2015 compared to Okendo in 2018.

Integration and Compatibility Comparison

Loox Product Reviews & Photos Integrations:

Loox supports integrations with Checkout, Shopify Flow, Klaviyo Email Marketing, and more, potentially simplifying the workflow for its users.

Okendo: Product Reviews & UGC Integrations:

Okendo integrates with Shopify Flow, Smile, Zendesk, and a number of other platforms, offering similar workflow benefits.

Still Searching for the Right Fit?

If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:

Smart AI Approval:

This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.

Social Sharing:

Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.

Photo Reviews:

Customers can add photos to their reviews. It gives others a real look at what they can expect.

Custom Fields:

Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.

Structured Data:

Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.

HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.