Table of Contents
- Introduction
- How Does Loox Product Reviews & Photos Work?
- How Does Reputon Customer Reviews App Work?
- How Much Does Loox Product Reviews & Photos Cost?
- How much does Reputon Customer Reviews App cost?
- Cost Analysis: Loox Product Reviews & Photos vs. Reputon Customer Reviews App
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the business of e-commerce, an influential factor that sways customers' purchasing decisions is the presence of product reviews. Garnering a sense of trust from potential buyers, product reviews enhance product visibility and authenticity. At the forefront of managing these customer-generated testimonials are apps like Loox Product Reviews & Photos and Reputon Customer Reviews App. Both apps are proficient in collecting, managing, and showcasing product reviews in Shopify stores, but the detailed features, costs, and integration abilities determine which would best cater to your business needs.
How Does Loox Product Reviews & Photos Work?
Loox Product Reviews & Photos functions to build brand trust, improve conversion rates, and increase sales through the power of visual social proof. Featuring prized capabilities such as authentic photo and video product reviews, beautiful widget displays and cutting-edge integrations, Loox streamlines social proof marketing and catalyzes sales. Beginner businesses can utilize the tool to generate 100 monthly review request emails, multilingual support for a diverse customer base, and optimize store aesthetics with the practical carousel & popup widgets. As businesses scale, they can leverage full customization, video reviews, and Google Shopping features. At the enterprise level, unlimited review requests, referrals, and upsell opportunities showcase Loox's ability to grow with companies. Take, for instance, a busy e-commerce store that sees a steady influx of customer traffic but struggles with gathering customer reviews. By employing Loox Product Reviews & Photos, they automate the painstaking process and can now efficiently collect authentic feedback.
How Does Reputon Customer Reviews App Work?
Reputon Customer Reviews App dedicates itself to increase the visibility of positive reviews on platforms like Google, Facebook and Trustpilot while keeping negative feedback under wraps with a private feedback form. It flexibly accommodates businesses of varying sizes with tailored plans. The Beginner plan caters to smaller businesses with up to 30 emails per month, customizable templates, and a bad reviews filter. As businesses flourish, the Lite and Standard plans offer additional features like CSV importation, flexible sending times, frequency options and a practical email blacklist. Enterprises can truly optimize their review management with the Advanced plan offering up to 1500 emails per month and VIP customer support. Consider a growing enterprise that needs to navigate the complexity of customer reviews. Reputon's system of directing happier clients towards public reviews and unsatisfied customers to a private form can be the determining factor for their online reputation.
How Much Does Loox Product Reviews & Photos Cost?
Cost-efficiency in managing product reviews significantly impacts how businesses invest in relevant software. For a cost of $9.99/month, the Beginner Plan from Loox, designed for smaller businesses, offers 100 monthly review request emails, provision to offer discounts for reviews, and multilingual support best suited for up to 500 orders. The Scale plan, priced at $34.99/month, provides all the features of the Beginner plan plus full customization, video reviews, and Google Shopping integrations, specifically crafted for growing businesses. For large enterprises, the Unlimited Plan, at a significant cost of $299.99/month, provides all features under the Growth Plan along with unlimited review requests, referrals, and upsells. Additional costs are not mentioned, indicating that these plans are all-inclusive.
How much does Reputon Customer Reviews App cost?
Reputon Customer Reviews App starts off with a free beginners plan tailored to new businesses. It offers up to 30 emails per month, customizable templates and a unique bad reviews filter. As the business expands and needs greater outreach, the Lite and Standard plans, priced at $9.99/month and $24.99/month respectively, accommodate increasing email limits, additional features, and customization. For larger enterprises, the Advanced plan at $49.99/month offers up to a whopping 1500 emails per month and VIP customer support.
Cost Analysis: Loox Product Reviews & Photos vs. Reputon Customer Reviews App
When comparing the two apps, Loox Product Reviews & Photos has a lower entry price via their beginners tier and offers more features tailored towards large enterprises in their top-tier. However, Reputon packs an unbeatable deal with a free entry-level plan and a significantly cheaper advanced plan well-suited for enterprises on a budget.
User Reviews & Customer Support Insights
Is Loox Product Reviews & Photos good?
According to users, Loox scores a commendable 4.9 stars from a total of 14816 reviews. The app’s features, paired with ease of use and efficient management of product reviews, have contributed to high customer satisfaction. Moreover, the superb 24/7 customer support ensures that users’ issues are promptly addressed.Is Reputon Customer Reviews App good?
Boasting an impressive 4.8 average rating from 940 reviews, Reputon has proven highly satisfactory to its users. Its varied features, effective product review management, and the inclusion of AI-personalization in email templates could be potential contributors to the high rating.User Preference: Loox Product Reviews & Photos or Reputon Customer Reviews App?
While both apps enjoy high ratings, Loox Product Reviews & Photos maintains a slight edge with a higher rating and a larger number of reviews. It suggests that Loox holds a larger user base or more active user engagement. However, the analysis should be interpreted with the understanding that a user's personal business needs could influence their preferred app choice-- a factor that transcends the average rating metric.Integration and Compatibility Comparison
Loox Product Reviews & Photos Integrations
Loox integrates seamlessly with several major Shopify tools, including Checkout, Shopify Flow, and Klaviyo Email Marketing & SMS, thereby facilitating easier management of customer reviews. In addition, it offers compatibility with DSers AliExpress Dropshipping, Loyalty Lion Rewards Referrals, Google Shopping and SEO, and Meta Shops Facebook Instagram, paving the way to an all-encompassing product review management ecosystem.Reputon Customer Reviews App Integrations
Reputon also integrates with leading tools such as Checkout, google reviews, facebook reviews, AfterShip, and PushOwl Web Push Notifications. This compatibility provides an edge for businesses that seek to manage reviews not only on their e-commerce platforms but also on major third-party sites like Google and Facebook. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
