Table of Contents
- Introduction
- How Does Flits: Customer Account Page Work?
- How Does BLOOP: Referral & Loyalty Work?
- How Much Does Flits: Customer Account Page Cost?
- How Much Does BLOOP: Referral & Loyalty Cost?
- Cost Analysis: Flits: Customer Account Page vs. BLOOP: Referral & Loyalty
- User Reviews & Customer Support Insights
- Integrations and Compatibility
- Conclusion
Introduction
Did you know that a 5% increase in customer loyalty can lead to a 25% to 100% increase in profit per customer? Loyalty and reward programs are instrumental in fostering customer loyalty and encouraging repeat business. In an era of fierce competition and high customer expectations, retaining customers can be a game-changer. At the heart of such programs are platforms designed to enhance customer loyalty. Today, we look at two notable apps: Flits: Customer Account Page and BLOOP: Referral & Loyalty.
How Does Flits: Customer Account Page Work?
Developed by Flits, the 'Customer Account Page' seeks to improve customer retention by offering functional customer portals. Features include a customer profile, detailed order history with images, recently viewed items, delivery addresses, custom fields, a re-order button, and a contact us button. The ‘Flits’ app allows businesses of varying sizes to provide their customers with a seamless, all-inclusive experience. By providing businesses with features such as multilingual support and custom API, Flits can cater to a diverse demographic.
How Does BLOOP: Referral & Loyalty Work?
Developed by BSS Commerce, BLOOP: Referral & Loyalty simplifies the process of referring friends and redeeming loyalty points. This achieves twofold: it puts word-of-mouth marketing into overdrive and increases potential sales. Key features include referral page and popup, loyalty program, scam detection, and branding. BLOOP aims to bolster longevity between businesses and their customers, sealing in repeat purchases through incentives.
How Much Does Flits: Customer Account Page Cost?
Flits provides three pricing tiers. The Basic plan at $4.99/month offers a customer account page, profile, order history, and recently viewed items for up to 1,000 customers. Additional features and add-ons range from $2-$20 per month. The Business plan at $19.99/month expands capacity to 25,000 customers and adds features like reorder, multilanguage support, and more. Additional add-ons range from $15-$150 per month. The Enterprise plan offers all Business Plan features tailored for 100,000 customers, priced at $29.99 a month, with add-ons ranging from $20-$200 per month.
How Much Does BLOOP: Referral & Loyalty Cost?
BLOOP offers a 'FREE FOREVER' plan that includes a referral page & popup, loyalty program, rewards/coupon expiration setup, scam detection, and branding. The BASIC tier, priced at $20/month, adds a host of features including the ability to change email/domain sender, multiple referral rules, post-purchase widget, as well as removing the watermark from the referral system.
Cost Analysis: Flits: Customer Account Page vs. BLOOP: Referral & Loyalty
Both Flits and BLOOP have competitive pricing structures that offer value at different price points. While Flits has a wider price range and caters to larger businesses with more customers, BLOOP offers a free entry-level plan that's perfect for startups or smaller businesses looking to implement a rewards and loyalty program.
User Reviews & Customer Support Insights
Is Flits: Customer Account Page Good?
With an average rating of 4.8 stars from 597 reviews, it seems that users appreciate the service offered by Flits. The diverse range of features and integrations likely contribute to this positive rating.Is BLOOP: Referral & Loyalty Good?
BLOOP: Referral & Loyalty has an impressive perfect score with 5 stars from 92 reviews. This suggests that users are highly satisfied with the app and its feature offerings.Which App is Better according to users?
Both apps fare well in user reviews, with BLOOP maintaining a perfect score and Flits trailing slightly behind. The difference in rating could be attributed to the difference in features and add-ons offered by both apps. However, one cannot discount that Flits has been reviewed by many more users, which might reflect a broader demographic.Integrations and Compatibility
Flits: Customer Account Page Integrations:
Flits integrates with a number of Shopify apps including Shopify POS, Checkout, Shopify Flow, Klaviyo, PushOwl, Loox, Judge.me, and Simply Shipping Protection, boosting functionality and offering added convenience to businesses.BLOOP: Referral & Loyalty Integrations:
At the time of this review, BLOOP does not mention any integrations. However, the seamless functionality of the app provides businesses with all the essentials for a referral and loyalty program.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
