Table of Contents
- Introduction
- How Does Flits: Customer Account Page Work?
- How Does Glow: Loyalty Points & Rewards Work?
- How Much Does Flits: Customer Account Page Cost?
- How Much Does Glow: Loyalty Points & Rewards Cost?
- Cost Analysis: Flits: Customer Account Page vs. Glow: Loyalty Points & Rewards
- User Reviews & Customer Support Insights
- Conclusion
Introduction
Did you know that past customers are likely to spend 67% more than new customers? This emphasizes the importance of customer loyalty. Moreover, rewarding customers for their loyalty is an excellent way for businesses to retain customers and build relationships that encourage repeat buying. That's where loyalty and rewards programs, like Flits and Glow, come into play. These apps aim to amplify your interaction with your customers and keep them entranced with your brand.
How Does Flits: Customer Account Page Work?
Flits is more than just a rewards app; it serves as an enhancer of the customer account page on your Shopify Store. Its main objective? To boost customer retention. The app tackles this through several features. For instance, having a detailed order history with images, a one-click reorder button and recently viewed items fundamentally changes customer experience. Picture this - a customer effortlessly reorders an item they loved from the visual order history, whilst catching sight of an item they've previously pondered over in the "recently viewed." This scenario testifies to the convenience and effectiveness Flits can bring, whether it's for a nimble startup or a seasoned enterprise.
How Does Glow: Loyalty Points & Rewards Work?
Glow, on the other hand, is laser-focused on points and rewards. Built exclusively for Shopify, Glow uses rewards as a motivator to convert your one-time buyers into lifetime customers. It facilitates the set-up of a points system for purchases, referrals, or custom actions. With these points, customers can snag discounts or freebies. What's more, the ability to reward customers for referrals brings in potential new patrons. For businesses of any size, Glow presents an enticing means to keep customers around and their shopping carts full.
How Much Does Flits: Customer Account Page Cost?
The price you pay for an app like Flits is a strategic consideration. Flits offers three tiers - Basic for $4.99/month, Business for $19.99/month and Enterprise for $29.99/month. Each comes with a different set of features - with the Enterprise plan boasting everything from the low-tier plans plus the freedom of custom fields, extra pages and tabs, and a custom API, catering to the needs of different business sizes. Their add-on pricing also ranges in line with the chosen plan. But remember, it's not about cost, it's about value.
How Much Does Glow: Loyalty Points & Rewards Cost?
What about Glow? Glow's package starts with a free offering for up to 50 active members, then scales up in price and capacity with its Sprout ($9/month for up to 500 active members), Startup ($29/month for up to 2000 active members), and Traction ($59/month for up to 6000 active members) plans. Each tier comes with unlimited orders, an analytics dashboard, easy setup, and dedicated support with the added functionality of email reminders and API access from 'startup' onwards. The options cater to businesses from starting point to full bloom.
Cost Analysis: Flits: Customer Account Page vs. Glow: Loyalty Points & Rewards
So, which app offers better value for money? Glow's "free unto 50 members" tier potentially provides excellent value for new businesses. However, Flits' expansive features in its cost-effective basic plan could offer a higher value. Any further judgment naturally depends on specific needs, business size, and goals.
User Reviews & Customer Support Insights
Is Flits: Customer Account Page Good?
With a 4.8-star rating from 597 reviews, Flits builds a strong case. While actual user feedback isn't provided, it's safe to guess its high rating could be due to their valuable features like detailed order history and fast reorder function. Similarly, any negative feedback might stem from the add-on costs.Is Glow: Loyalty Points & Rewards Good?
Glow sports a 4.4-star rating with 95 reviews; not a bad score, but somewhat overshadowed by Flits' higher rating. Their comprehensive, easy-to-set-up reward program could be a hit amongst users while potential limitations in customizability beyond points and rewards could be areas of improvement.Which App is Better according to users?
Flits takes the cake with its higher rating and larger number of reviews. However, keep in mind that ratings alone shouldn't be the deciding factor. It's vital to delve deeper into the specifics and consider how well the apps align with your business needs.Integrations and Compatibility
Flits: Customer Account Page Integrations:
Flits' integration portfolio includes Shopify POS, Checkout, Shopify Flow, and several others; these integrations serve to widen the capabilities and convenience of the app.Glow: Loyalty Points & Rewards Integrations:
Glow integrates with distinct tools like Shopify POS, PayWhirl, Mailchimp, Stripe, among others. These collaborative efforts increase the holistic functionality of the app.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
