Table of Contents
- Introduction
- How Does Joy: Loyalty Program & Rewards Work?
- How Does Giftkart: Gift Card & CashBack Work?
- How Much Does Joy: Loyalty Program & Rewards Cost?
- How Much Does Giftkart: Gift Card & CashBack Cost?
- Cost Analysis: Joy: Loyalty Program & Rewards Vs. Giftkart: Gift Card & CashBack
- User Reviews & Customer Support Insights
- Conclusion
Introduction
Did you know that on average, a repeat customer has a 60% - 70% chance of converting? Loyalty and rewards programs are tried and tested strategies for fostering customer loyalty and encouraging repeat business. Today, we'll be putting two Shopify apps, 'Joy: Loyalty Program & Rewards' and 'Giftkart: Gift Card & CashBack,' up against each other. These apps aim to enhance customer loyalty and boost customer retention, both valuable considerations in an e-commerce setting.
How Does Joy: Loyalty Program & Rewards Work?
Joy: Loyalty Program & Rewards, developed by Joy Loyalty, offers a robust solution for businesses looking to foster brand loyalty. This app's unique selling point is their ability to create easy-to-use loyalty programs without slowing down your online store's loading speed. Joy brings a wide range of features to the table, suitable for businesses at all stages. The app integrates well with Shopify POS, Checkout, and others, allowing seamless transitions between systems for your clients. Picture this, a startup apparel store uses Joy to incentivise email sign ups and provides points for every purchase. Retailers can customize their email content, ensuring brand consistency at every touch point.
How Does Giftkart: Gift Card & CashBack Work?
Giftkart: Gift Card & CashBack, by Skai Lama, isn't just a gift card program. This app can become a powerful customer puller and retention tool for your Shopify store. Offering cashback offers and customer winback campaigns, Giftkart has a set of cutting-edge features that can boost acquisition, conversion, and retention. For instance, a medium-sized online bookstore can make use of Giftkart's branded digital gift cards to incentivize high-value purchases or to turn returnees into repeat customers.
How Much Does Joy: Loyalty Program & Rewards Cost?
Before opting for a service, it's crucial to consider not only feature offerings, but also the financial investment required. Joy: Loyalty Program & Rewards offers four pricing tiers. The Free Plan, as the name suggests, comes with no charge and is perfect for startups with a limit of 250 orders/month. It includes features like an earn point program, redeem program, and translations, among others. Their Pro plan, priced at $29/month, is apt for small to medium-sized businesses handling unlimited orders, while the Advanced and Enterprise plans are on the pricier side, with a range of advanced features designed for larger enterprises handling a vast customer base.
How Much Does Giftkart: Gift Card & CashBack Cost?
Giftkart offers a tiered pricing approach, ensuring businesses of all sizes can find a plan that fits their needs. The Starter Plan priced at $39/month offers features like branded digital gift cards, automated cashback campaigns, and wallets for balance check. Their Plus and Enterprise Plans are more suited to larger businesses, offering extra features such as customer wallet on checkout and headless integration via APIs, respectively, for significant investments each month.
Cost Analysis: Joy: Loyalty Program & Rewards Vs. Giftkart: Gift Card & CashBack
Both apps offer robust feature sets at various price points. However, when it comes to smaller businesses, Joy: Loyalty Program & Rewards stands out with its free plan option. On the other side, Giftkart's feature set in the Starter Plan seems more focused on specialized campaigns, which might be more beneficial for niche markets or enterprises.
User Reviews & Customer Support Insights
Is Joy: Loyalty Program & Rewards Good?
Among users, Joy: Loyalty Program & Rewards has gained a stellar reputation, with an average rating of 4.9 stars based on 1279 reviews. Given the features and integrations on offer, it can be deduced that users particularly enjoy the app's rich feature set and ease of use.Is Giftkart: Gift Card & CashBack Good?
Giftkart: Gift Card & CashBack sports an impressive 5-star average rating from 123 reviews. Users seem to enjoy the practicality of features like automated cashback campaigns and digital gift cards. However, it's worth noting that their much smaller number of reviews compared to Joy suggests a smaller user base.Which App is Better according to users?
While Joy: Loyalty Program & Rewards boasts a larger number of users, Giftkart: Gift Card & CashBack offers a flawless rating of 5 stars. The choice between the two might boil down to business-specific needs and preferences.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
