Table of Contents
- Introduction
- How Does Rivo: Loyalty & Referrals Work?
- How Does AiT: Loyalty, Reviews & Email Work?
- How Much Does Rivo: Loyalty & Referrals Cost?
- How Much Does AiT: Loyalty, Reviews & Email Cost?
- Cost Analysis: Rivo: Loyalty & Referrals vs. AiT: Loyalty, Reviews & Email
- User Reviews & Customer Support Insights
- Conclusion
Introduction
Did you know that it is five times more expensive to attract a new customer than to keep an existing one? The secret to beating this cost? Loyalty programs. They help to foster repeat business, cultivate customer loyalty and generate high-value lifetime customers. Today, we will be exploring two key apps in the Shopify marketplace: Rivo: Loyalty & Referrals and AiT: Loyalty, Reviews & Email. Both apps aspire to increase customer lifetime value, but in what ways do they accomplish this?
How Does Rivo: Loyalty & Referrals Work?
Rivo: Loyalty & Referrals is driven by a single mission – enhancing customer retention metrics. This app aids businesses in keeping their customers engaged by offering attractive rewards and has a customized loyalty page builder. With prompts (popups), you can guide your customers’ actions in a more directed manner. What's even better? Rivo allows seamless integration with tools like Shopify POS, making it a convenient tool for businesses of all sizes.
How Does AiT: Loyalty, Reviews & Email Work?
AiT: Loyalty, Reviews & Email is a comprehensive app that integrates a suite of tools to bolster customer engagement. Besides loyalty schemes, it streamlines email marketing, ensures seamless product reviews, manages recurring membership programs, and even has an affiliate marketing feature. Its versatility is its key strength – one app to handle many roles of customer engagement!
How Much Does Rivo: Loyalty & Referrals Cost?
Understanding the price structure is crucial when selecting a loyalty and rewards platform. Rivo offers three tiers: The 'Starter Pack' at $49/month offers 500 monthly orders, advanced rewards, loyalty page builder, prompts and one integration. The 'Growth Pack', priced at $189/month supports 1000 monthly orders, VIP tiers, custom CSS and icons and two integrations. Their most advanced plan, the 'Premium Pack' comes at $349/month, boasting a trove of features like custom actions, dedicated account manager, API and developer toolkit.
How Much Does AiT: Loyalty, Reviews & Email Cost?
When it comes to AiT: Loyalty, Reviews & Email, their pricing model shines in its simplicity. The app is free to install and only comes with a charge when you have more than 250 active customers on the store. This can help budding businesses save initial costs until they attain substantive growth.
Cost Analysis: Rivo: Loyalty & Referrals vs. AiT: Loyalty, Reviews & Email
The value-for-money comparison between Rivo and AiT is subjective and depends mainly on the stage of business growth. For an early-stage business, AiT might be a prudent choice considering its free initial usage. However, for a mature business handling numerous orders, Rivo's advanced plans might just be the key to foster customer loyalty and optimize order management.
User Reviews & Customer Support Insights
Is Rivo: Loyalty & Referrals Good?
The overall consensus among users see Rivo: Loyalty & Referral as an exceptional service with an impressive 4.9-star rating. The app is praised for its features, ease of use, and reliable customer service team lead by ex-Shopify team leads. However, some businesses seeking specific features or customizations might feel limited by those offered in the pricing plans.Is AiT: Loyalty, Reviews & Email Good?
AiT: Loyalty, Reviews & Email also sits well with the users, garnering a 4.8-star rating. Customers appreciate the all-in-one nature of the app that handles several areas of customer engagement. Being a comprehensive service, some users might find the app a bit overwhelming to navigate initially.Which App is Better according to users?
While both apps have excellent user ratings, Rivo tends to have a slightly higher number of ratings indicating a larger user base. However, the choice between the two should depend on individual business needs rather than popularity.Integrations and Compatibility
Rivo: Loyalty & Referrals Integrations:
Rivo integrates well with Shopify POS, Checkout, Shopify Flow, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, and Sendlane. These integrations add to the efficiency of handling the loyalty program.AiT: Loyalty, Reviews & Email Integrations:
AiT integrates a suite of tools including Shopify POS, Email Marketing, Recurring Membership, Product reviews, Affiliate marketing, Loyalty rewards program, and Whatsapp Live Chat. The array of integration makes the app highly flexible and adaptable.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
