Table of Contents
- Introduction
- How Does FreshCredit ‑ Store Credit Work?
- How Does Glow: Loyalty Points & Rewards Work?
- How Much Does FreshCredit ‑ Store Credit Cost?
- How Much Does Glow: Loyalty Points & Rewards Cost?
- Cost Analysis: FreshCredit ‑ Store Credit vs. Glow: Loyalty Points & Rewards
- User Reviews & Customer Support Insights
- Conclusion
Introduction
Did you know that a 5% increase in customer loyalty can lead to an increase of 25% in profit? The power of developing a loyal customer base cannot be understated. Loyalty and reward programs are vital tools for retailers seeking to foster this loyalty and encourage repeat purchases. In this blog post, we'll be comparing two prominent Shopify apps, FreshCredit - Store Credit and Glow: Loyalty Points & Rewards, discussing how they can enhance your customer loyalty strategy.
How Does FreshCredit ‑ Store Credit Work?
FreshCredit - Store Credit, developed by ByteStand, aims to boost customer retention by providing store credit as an alternative to refunding cash or using traditional voucher codes. The app allows customers to utilize earned credit for future purchases, encouraging repeat business. This app keeps meticulous records of all transactions, providing accurate credits balance storewide. It allows users to seamlessly incorporate store credit into the existing Shopify checkout process. Furthermore, the credit issued through FreshCredit is customizable, letting storeowners maintain brand consistency.
How Does Glow: Loyalty Points & Rewards Work?
Glow: Loyalty Points & Rewards, developed by Glow Loyalty, aims to transform one-time shoppers into lifelong customers. This app uses a points system where customers can earn rewards for purchases, referrals, and other designated actions. Customers can redeem points for discounts or free products. Glow’s easy-to-use setup wizard makes it simpler for store owners to develop and implement a successful rewards program. The app also successfully integrates with Shopify POS, fostering loyalty both online and in brick-and-mortar stores.
How Much Does FreshCredit ‑ Store Credit Cost?
FreshCredit - Store Credit offers three pricing tiers. The first tier, costing $15/month, allows credit management for up to 5,000 customers. The second tier extends this number to 20,000 at a monthly price of $30. Lastly, for larger stores, a $45/month plan is available that accommodates up to 50,000 customers. Each plan includes a free trial period for a week.
How Much Does Glow: Loyalty Points & Rewards Cost?
On the other hand, Glow: Loyalty Points & Rewards also extends four pricing plans. They provide a free tier for managing up to 50 active members. The 'Sprout' tier costs $9/month and allows the management of 500 active members. The 'Startup' tier is suitable for medium-sized businesses, managing up to 2,000 members at $29/month. And finally, 'Traction' tier costs $59/month and accommodates up to 6,000 members.
Cost Analysis: FreshCredit ‑ Store Credit vs. Glow: Loyalty Points & Rewards
FreshCredit - Store Credit offers more breadth in its tiered pricing structure, accommodating businesses as they grow. The per-customer cost decreases substantially as we ascend the tiers, making it a cost-effective choice for larger enterprises. However, Glow’s pricing structure tends to favor smaller startups with a free tier and lower tier prices.
User Reviews & Customer Support Insights
Is FreshCredit ‑ Store Credit Good?
On average, FreshCredit - Store Credit receives 4.4 out of 5 stars from 104 reviews, indicating a particularly positive response from users. With no mention of customer support in the app description, it can be inferred that its uncomplicated interface and unique approach to customer retention earn it rave reviews.Is Glow: Loyalty Points & Rewards Good?
With an equal average rating of 4.4 stars from 95 reviews, Glow: Loyalty Points & Rewards also receives strong user approval. What sets it apart is its US-based support team and robust, highly customizable features.Integrations and Compatibility
FreshCredit ‑ Store Credit Integrations:
As per the data available, there are no clear integrations associated with FreshCredit - Store Credit. However, its effective integration with the Shopify interface, without requiring any alterations to the current checkout system, can be a plus.Glow: Loyalty Points & Rewards Integrations:
Glow: Loyalty Points & Rewards integrates with Shopify POS, PayWhirl, Mailchimp, and Stripe. These strategic integrations make Glow compatible with diverse business models, thereby adding to its overall utility.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
