Table of Contents
- Introduction
- How Does Okendo: Product Reviews & UGC Work?
- How Does Google Reviews by Reputon Work?
- How Much Does Okendo: Product Reviews & UGC Cost
- How much does Google Reviews by Reputon cost?
- Cost Analysis: Okendo: Product Reviews & UGC vs. Google Reviews by Reputon
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Imagine an online shopping world devoid of customer reviews - daunting, isn't it? Reviews function as an important digital marketing tool that 88% of consumers trust. They can significantly impact the visibility of products online, influence purchasing decisions, and build customer trust. Therefore, Shopify entrepreneurs understand the role of product review apps and their contributions to their stores' success. In today's post, we compare two popular Shopify product review apps: Okendo: Product Reviews & UGC and Google Reviews by Reputon.
How Does Okendo: Product Reviews & UGC Work?
Okendo enables brands to grow and prosper by utilizing customer reviews and photos. By dissecting customer behaviors and preferences, it helps businesses build stronger customer relationships and deliver personalized experiences. A variety of beautiful and efficient review and UGC display widgets are available through this app. In addition, Okendo allows product preference micro-surveys, provides excellent customer support, and seamlessly integrates with apps such as Klaviyo, Gorgias, Attentive, and LoyaltyLion. For instance, a startup could effectively use this platform to build and nurture strong customer relationships as it grows, while a small to medium business could leverage the in-moment micro-surveys for data analysis and improvement of their products or services.
How Does Google Reviews by Reputon Work?
Reputon's Google Reviews app enhances a store's trust and reputation with Google Customer Reviews and Ratings. This app curates Google reviews, complete with photos which visually enriches the trust factor for potential customers. Their newest feature even allows businesses to filter and hide reviews they don't prefer. The functionality of these features applies particularly well to businesses focusing on aesthetics. For instance, a boutique clothing store might benefit from the Google reviews and photos, providing validation for their product quality to potential customers.
How Much Does Okendo: Product Reviews & UGC Cost
Cost-effectiveness is crucial when considering a product review management app. Okendo offers four pricing plans ranging from $19 to $499 per month, each with unique features tailored to startups, medium-scale businesses, and large enterprises. However, the plans do not mention additional costs or charges that may apply.
How much does Google Reviews by Reputon cost?
Google Reviews by Reputon operates on a Standard Plan at $6.99/month, providing multiple layout options, auto-update of new reviews, a custom widget style, and an AI-generated summary. There is no mention of additional costs or charges, making it a straightforward, affordable option.
Cost Analysis: Okendo: Product Reviews & UGC vs. Google Reviews by Reputon
Based on cost comparison, Reputon's Google Reviews app is evidently more affordable than Okendo. However, considering the plethora of services and features Okendo offers, the cost could be justified for brands seeking comprehensive review management services.
User Reviews & Customer Support Insights
Is Okendo: Product Reviews & UGC good?
With an impressive 4.9-star rating and 791 reviews, Okendo clearly impresses its users. Its features aimed at enhancing store growth through centric customer relationships seem to contribute to its high positive rating. Also, Okendo’s support team is available 24/7 for assistance.Is Google Reviews by Reputon good?
Boasting a reputable 4.8-star rating from 531 reviews, Google Reviews by Reputon is a reliable choice. The accessibility to Google Review databases seems to resonate favorably with users enriched by the new AI summary feature, impacting their overall positive rating.User Preference: Okendo: Product Reviews & UGC or Google Reviews by Reputon?
Both apps hold a high approval rating among users, with Okendo having a slightly higher rating and more reviews. The preference may be influenced by individual business needs and the specific features that each app provides.Integration and Compatibility Comparison
Okendo: Product Reviews & UGC Integrations:
Okendo integrates with well-established marketing apps such as Shopify Flow, Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo, and Postscript. For businesses already using these apps, Okendo complements the ecosystem by seamlessly fitting itself in the existing setup.Google Reviews by Reputon Integrations:
Google Reviews by Reputon integrates primarily with Google-related entities like Google Maps, Google Reviews, Google My Business, Google Merchant, and Google Shopping, providing a streamlined process for businesses invested in the Google Ecosystem. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
