Table of Contents
- Introduction
- How Does Ali Reviews ‑ Product Reviews Work?
- How Does Google Reviews by Reputon Work?
- How Much Does Ali Reviews ‑ Product Reviews Cost
- How much does Google Reviews by Reputon cost?
- Cost Analysis: Ali Reviews ‑ Product Reviews vs. Google Reviews by Reputon
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Customer reviews play a crucial role in e-commerce. In fact, 84% of people trust online reviews as much as personal recommendations. They not only enhance customer trust but also improve product visibility, influence purchasing decisions, and often tip the scales in their favor. Managed correctly, reviews can become a powerful tool for trust-building and sales growth. Let's dive deep into two Shopify apps that can help manage product reviews: Ali Reviews ‑ Product Reviews and Google Reviews by Reputon. We'll assess their capabilities in collecting, managing, and showcasing product reviews, and understand how they contribute to your sales and trust-building strategies.
How Does Ali Reviews ‑ Product Reviews Work?
Developed by FireApps, Ali Reviews ‑ Product Reviews stands out with its unique review management approach. Some of its main features include an AliExpress review importer, email/SMS review requests, and customizable review displays. Surely, whether you are just launching your Shopify store or operate an established eCommerce giant, these features can streamline your review collection and management process. For added punch, the app offers a feature-rich premium version that supports video reviews, Google Shopping Integration, and even assigns a dedicated Customer Success Manager for your account.
How Does Google Reviews by Reputon Work?
Next up, Google Reviews by Reputon, is packed with a host of functionalities to further your trust-building efforts. The app collects customer reviews from Google and displays them on your website in multiple layout options. Furthermore, it boasts an AI-generated summary of key benefits, that can help potential buyers quickly gauge what real customers are saying about your product.
How Much Does Ali Reviews ‑ Product Reviews Cost
The pricing for Ali Reviews ‑ Product Reviews starts from a free version. It mainly offers review collection and management features, suitable for startups. As you scale up, advanced features like review popups, CSV importers, 3rd-party apps integration, and others can be unlocked with the 'Starter' ($9.90/month) or 'Essential' ($19.90/month) plans. For larger businesses, the 'Premium' plan at $49.90/month provides a comprehensive review management solution with up to 10,000 reviews/product, video reviews, and dedicated customer success management.
How much does Google Reviews by Reputon cost?
Reputon offers a straightforward pricing model with its 'Standard' plan priced at $6.99/month, focusing on the display of Google reviews in a customized widget style. The widget can auto-update with new reviews and even filter out bad reviews.
Cost Analysis: Ali Reviews ‑ Product Reviews vs. Google Reviews by Reputon
The pricing structures of both apps cater to different business needs. While Ali Reviews offers several plans with an increment in features, Reputon chooses to focus on showcasing Google-generated reviews with its one-off 'Standard' plan being considerably cost-effective.
User Reviews & Customer Support Insights
Is Ali Reviews ‑ Product Reviews good?
With a 4.9-star rating from an astounding 13,775 reviews, it seems users are fond of Ali Reviews. Users may be particularly pleased with its review collection and management features, as well as its customer support.Is Google Reviews by Reputon good?
Garnering a solid 4.8-star rating from 531 reviews, Reputon shows exceptional performance. Its focus on leveraging Google reviews and the customization of displaying these reviews might be contributing to its overall high rating.User Preference: Ali Reviews ‑ Product Reviews or Google Reviews by Reputon?
While Ali Reviews is ahead in terms of the number of reviews, Reputon isn't too far behind in average ratings, suggesting both apps are well-received. The user preference seems to tilt towards Ali Reviews likely due to its wider array of features and plans.Integration and Compatibility Comparison
Ali Reviews ‑ Product Reviews Integrations:
Ali Reviews offers notable integrations with Klaviyo: Email Marketing & SMS, DSers AliExpress Dropshipping, and Google Shopping Ads among others. This allows for a seamless experience across different platforms, bolstering its value proposition.Google Reviews by Reputon Integrations:
On the other hand, Reputon carries robust integration capabilities with Google Maps, Google My Business, and Google Merchant. This ensures a harmonious operation, especially for businesses heavily reliant on Google's suite of services. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
