Table of Contents
- Introduction
- How Does Rivo Product Reviews App & UGC Work?
- How Does Okendo: Product Reviews & UGC Work?
- How Much Does Rivo Product Reviews App & UGC Cost?
- How much does Okendo: Product Reviews & UGC cost?
- Cost Analysis: Rivo Product Reviews App & UGC vs. Okendo: Product Reviews & UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Recent studies reveal that over 90% of online consumers factor product reviews into their purchase decision. Such is the power of customer feedback. In the eCommerce space, businesses harness this power using product review apps. These apps add credibility to your site, generate customer trust, and can majorly impact your conversion rates. This blog compares two titans in this domain – Rivo Product Reviews App & UGC and Okendo: Product Reviews & UGC.
How Does Rivo Product Reviews App & UGC Work?
By proactively encouraging customers to voice their opinions through reviews, Rivo helps businesses spruce up their product's social proof. Various features include photo reviews, automated review request emails, beautiful modern review widgets, and 100 orders p/m in their free plan. Furthermore, with additional features in their tiered plans like dedicated account managers, white glove service, and API Access for larger businesses, Rivo aligns its offerings to different business needs, making it a choice ally to businesses of all sizes. For instance, imagine a fledgling eCommerce store looking to build its initial customer base. With Rivo's free plan, it could leverage automated review emails and widgets to demonstrate the quality of its offerings. On the other hand, a well-established store could use advanced features like custom CSS, account managers, and API access to add a comprehensive review functionality branched into its existing systems.
How Does Okendo: Product Reviews & UGC Work?
Like Rivo, Okendo aims to strengthen brands through stronger customer relationships. Its feature suite extends from automated review requests, photo and video reviews, analytics, and advanced reporting, across various price plans. Pricing tiers cater to broader order volumes, making it accommodating to businesses of different magnitudes. Consider, for instance, a scaling eCommerce business that's looking to pivot from rudimentary feedback collection to a more holistic UGC strategy. The "Growth" plan from Okendo could be the perfect fit for them with 1,500 orders/month, featuring review displays and comprehensive analytics.
How Much Does Rivo Product Reviews App & UGC Cost?
Investing in elegant product review management is crucial in today's digital landscape where customer opinions have the power to make or break your reputation. Rivo Product Reviews App & UGC offers a tiered pricing system with four plans ranging from Free to $199/month, each aligned to address a different scale of business needs. For example, the Essentials Plan at $14/month offers features like review incentives, 24/7 live chat support, suitable for a business that requires more than the basics.
How much does Okendo: Product Reviews & UGC cost?
Similar to Rivo, Okendo's pricing structure has four plans, ranging from $19/month to $499/month. Each tier adds features and scales up the order volume making it suitable for businesses at different growth stages. For instance, the Power Plan at $299/month, which allows up to 3,500 orders/month, provides multi-store syndication and email & SMS integrations.
Cost Analysis: Rivo Product Reviews App & UGC vs. Okendo: Product Reviews & UGC
While both the apps offer value with separate price points, Okendo seems to lean towards higher-volume businesses, with their plans beginning at a slightly higher monthly fee, but also offering a wider range of high-end features. In terms of cost-efficiency, Rivo's offerings could be seen as more economical for small and medium-sized businesses, with their Free and Essentials Plan addressing the crucial requirements at a more affordable price.
User Reviews & Customer Support Insights
Is Rivo Product Reviews App & UGC good?
With a stellar average rating of 5 stars from a total of 1756 reviews, Rivo Product Reviews App & UGC enjoys a strong reputation among users. The high ratings suggest that users find the app's features, ease of use, and the resulting review process highly effective.Is Okendo: Product Reviews & UGC good?
Okendo: Product Reviews & UGC also holds up well in users' opinion with an average rating of 4.9 stars from 791 reviews. These high ratings indicate that users appreciate Okendo's feature-rich offering and effective review management.User Preference: Rivo Product Reviews App & UGC or Okendo: Product Reviews & UGC?
Though both apps boast high ratings, Rivo has a slightly higher average rating. Plus, it has more total reviews, indicating a larger, satisfied user base. These indicators might suggest a preference for Rivo, but it's crucial for potential users to delve into specific features and pricing to make the best choice for their context.Integration and Compatibility Comparison
Rivo Product Reviews App & UGC Integrations:
Rivo Product Reviews App & UGC promises seamless integration with Rivo Loyalty, marketing the perks of customer reward systems directly accessible from the platform. The simplicity of this integration enhances Rivo's functionality and user-friendliness.Okendo: Product Reviews & UGC Integrations:
Okendo offers a wider integration net with reputed platforms like Shopify Flow, Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo, and Postscript. With these integrations, Okendo users stand to reap the benefits of streamlined connections delivering harmonized multi-functional operations. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
