Table of Contents
- Introduction
- How Does Rivo Product Reviews App & UGC Work?
- How Does Opinew Product Reviews App UGC Work?
- How Much Does Rivo Product Reviews App & UGC Cost
- How much does Opinew Product Reviews App UGC cost?
- Cost Analysis: Rivo Product Reviews App & UGC vs. Opinew Product Reviews App UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the e-commerce space, customer reviews are a driving force behind purchasing decisions. As evidenced by research conducted by Spiegel research center, nearly 95% of shoppers read online reviews before making a purchase. And it's not hard to understand why - authentic customer feedback gives potential buyers a strong sense of security while making revenue-generating decisions. It is here, the role of Shopify product review apps like Rivo and Opinew come into focus. They serve as platforms to gather, manage, and display customer feedback, significantly enhancing customer trust, product visibility, and sales conversion rates.
How Does Rivo Product Reviews App & UGC Work?
Rivo Review app is geared towards giving businesses control over customer feedback. Released on 25th February 2022, the app has already earned a solid five-star rating with 1756 reviews, indicating high levels of customer satisfaction. Rivo’s core features include its ability to automate product review requests and the ease with which it lets you display customer feedback on your site. However, that's not all. It also allows businesses to incentivize customer reviews by offering targeted discounts. This feature might be particularly useful for small enterprises as they build their customer base. Other features like dedicated account management, white-label branding, review voting and recommendations point towards Rivo’s capability to scale with growing enterprises. Thus, businesses of all sizes are likely to find Rivo's range of features helpful in managing and promoting customer feedback.
How Does Opinew Product Reviews App UGC Work?
Launched in 2017, Opinew positions itself as an all-in-one review app for Shopify store owners. It holds a 4.9-star rating from 1518 users, making it a strong contender in the arena of review management apps. Similar to Rivo, Opinew enables businesses to request and display reviews, whilst also providing advanced tools for importing reviews from Amazon, eBay, and AliExpress. This feature might specifically appeal to drop-shipping businesses. Opinew's toolset also includes automated collection of reviews, customizable widgets to showcase reviews, and integration possibilities with PageFly, Google Shopping, and other marketing apps. Additionally, the app provides features like Smart Reviews that automatically showcase top reviews to maximize conversions. This feature, in particular, is likely to assist businesses to push their best products forward.
How Much Does Rivo Product Reviews App & UGC Cost
Rivo offers four different pricing tiers. The Free plan is a great starting point for startups, providing review request emails and 100 orders per month without charge. Its paid plans start at $14 per month (Essentials) and extend up to $199 per month (Plus). Each tier has added benefits catering to diverse business needs. For instance, the Essentials plan includes review incentives and live chat support, making it suitable for small businesses looking for more value. The Standard and Plus plans, with their advanced features like white-label branding and dedicated account management, cater to medium to larger enterprises seeking more control over their brand presentation.
How much does Opinew Product Reviews App UGC cost?
Similar to Rivo, Opinew offers a Free tier focusing on basic review collection features. Its Starter plan begins at $19 per month, providing up to 500 imports and 100 review requests. The Growth and Advanced plans, costing $89 per month and $199 per month respectively, cater to businesses looking for advanced review collection tools and integration support. The Advanced plan, offering integration with popular tools like Klaviyo, Omnisend, and Gorgias, is well-suited for larger enterprises with a higher volume of orders and a complex tech stack.
Cost Analysis: Rivo Product Reviews App & UGC vs. Opinew Product Reviews App UGC
In terms of pricing, both Rivo and Opinew offer similar price points across tiers. Yet, the value each offers for similar price points varies. For instance, while both offer review import and request features, Opinew provides a robust import integration with Amazon, eBay, and AliExpress, whereas Rivo stands out with its sophisticated on-page widgets and feature-rich free plan. When considering cost efficiency, businesses must closely consider their specific needs against the features offered by each tier of Rivo and Opinew to make the most balanced decision.
User Reviews & Customer Support Insights
Is Rivo Product Reviews App & UGC good?
With an average rating of 5 stars from 1756 users, Rivo displays a high level of user satisfaction. Users are likely to be pleased with its automated review collection features and widget display options. Customer support seems to be a significant strength according to the feedback, where users have praised prompt and professional help from the Rivo team.Is Opinew Product Reviews App UGC good?
Holding an average rating of 4.9 from 1518 reviews, Opinew's overall reputation is favorable. The app's bulk import feature from platforms like Amazon and eBay might be a contributing factor to its rating, alongside its wide range of integrations for improved review display, especially among drop-shippers.User Preference: Rivo Product Reviews App & UGC or Opinew Product Reviews App UGC?
While both apps boast excellent reputations among users, the slightly higher rating and number of reviews for Rivo suggest a more favorable response. However, this could be skewed as Rivo is newer on the market than Opinew. The reasons for their success lie not just in their range of features, but also in their commitment to customer support and continued innovation.Integration and Compatibility Comparison
Rivo Product Reviews App & UGC Integrations:
Rivo's primary integration includes the Rivo Loyalty program, which works hand-in-hand with the app to incentivize customer reviews. The integration promises to be a powerful feature for businesses looking to encourage repeat purchases and customer loyalty.Opinew Product Reviews App UGC Integrations:
Opinew boasts an extensive list of integrations including Shopify Flow, DSers, Google Shopping, PageFly, Gempages, Klaviyo, and LoyaltyLion. These integrations put it a step ahead in terms of providing businesses with advanced marketing and review management capabilities – an appealing proposition for businesses with a complex tech stack. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
