Table of Contents
- Introduction
- How Does Loox Product Reviews & Photos Work?
- How Does Rivo Product Reviews App & UGC Work?
- How Much Does Loox Product Reviews & Photos Cost
- How much does Rivo Product Reviews App & UGC cost?
- Cost Analysis: Loox Product Reviews & Photos vs. Rivo Product Reviews App & UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
The e-commerce landscape is buzzing with competition, prompting businesses to seek strategies that sway potential customers their way. A decisive factor in this decision-making is the power of customer reviews. In fact, a staggering 91% of consumers are more likely to use a business if it has positive reviews. This is where product review apps like Loox Product Reviews & Photos and Rivo Product Reviews App & UGC come in. These platforms amplify customer voices, effectually boosting a brand's credibility, enhancing product visibility and influencing customer decisions.
How Does Loox Product Reviews & Photos Work?
Loox Product Reviews & Photos, launched in 2015 by Loox, streamlines the process of collecting and showcasing customer reviews. Central to Loox's design is amplifying visual customer feedback, playing on the fact that images evoke trust and authenticity, thereby influencing customer buying behavior. The app’s most notable features include automatic review collection in the form of emails, offering discounts in exchange for photo reviews, and sleek widgets that display reviews without slowing down the website. What's worthy of note is the application's seamless integration with platforms like Checkout, Shopify Flow, Klaviyo, among others, which augments its functionality. For example, a start-up may heavily benefit from the app's 'Beginner' plan which focuses on ramping up reviews and customer engagement. On the other hand, a more extensive enterprise might opt for the 'Unlimited' plan for its advanced features like unlimited referrals and upsells.
How Does Rivo Product Reviews App & UGC Work?
Rivo Product Reviews App & UGC, a newer contender launched in 2022, also serves as an essential platform for collecting and managing product reviews. One impressive facet of Rivo is its emphasis on full customization, presenting brands the flexibility to create widgets, emails, and incentives that are thoroughly brand-aligned. Features on Rivo include photo and video reviews, voting and recommendations, fully customizable widgets, review request reminders, and a unique white-label branding option. Moreover, Rivo also offers progressive plans, catering to a wide array of businesses, from those handling 100 orders per month to those managing more than 10,000 orders.
How Much Does Loox Product Reviews & Photos Cost
Critical to any business's survival is maximizing results while keeping costs at bay. Loox offers three pricing tiers — 'Beginner' for $9.99 per month, 'Scale' for $34.99 per month, and 'Unlimited' for $299.99 per month. Each plan carries an expansive list of features suited for different stages of business, with the "Beginner" plan aimed at startups and the "Unlimited" plan catered towards large enterprises managing a significant order volume.
How much does Rivo Product Reviews App & UGC cost?
Rivo, on the other hand, offers one free plan and three paid plans — 'Essentials' for $14 per month, 'Standard' for $49 per month, and 'Plus' for $199 per month. Each plan includes different features, offering an accessible start for beginners with a free plan and scaling up to a comprehensive feature-set that benefits large businesses under their 'Plus' plan.
Cost Analysis: Loox Product Reviews & Photos vs. Rivo Product Reviews App & UGC
While both apps offer a range of pricing options to cater to businesses of various sizes, Rivo's free entry-level plan and lower-cost 'Essential' and 'Standard' plans may prove more cost-effective for startups and small businesses. However, brands looking for more advanced features like unlimited review request emails and upsells might find the 'Unlimited' plan of Loox more appealing.
User Reviews & Customer Support Insights
Is Loox Product Reviews & Photos good?
Holding an impressive 4.9-star rating from over 14,000 reviews, Loox appears to be well-received by its users. Features such as seamless integration, robust review collection methods, and aesthetic presentation of reviews might be key contributors to its high rating. Furthermore, Loox provides a 24/7 customer support service, which appears to be a cherry on top for an already robust service.Is Rivo Product Reviews App & UGC good?
Rivo, although newer to the marketplace, already boasts a perfect 5-star rating with 1,756 reviews to its credit. It’s stellar rating may be attributed to its blend of user-friendly design, complete customization options, automated email requests, and live chat support.User Preference: Loox Product Reviews & Photos or Rivo Product Reviews App & UGC?
Both apps, based on their high ratings, prove successful in catering to their users' requirements. While Loox enjoys a larger user base, possibly due to its longer presence in the market, Rivo's perfect rating suggests that users are delighted with their experience as well.Integration and Compatibility Comparison
Loox Product Reviews & Photos Integrations:
Loox, designed exclusively for Shopify, provides seamless integration with a wide array of platforms like Shopify Flow, Klaviyo Email Marketing & SMS, Omnisend Email Marketing & SMS, among others. These integrations broaden Loox's utility beyond just review collection, turning it into a multifaceted tool that feeds into various aspects of the e-commerce strategy.Rivo Product Reviews App & UGC Integrations:
Rivo, despite its limited list of integrations at the moment, offers integration with Rivo Loyalty. It positions Rivo as the solution that not only encourages customer feedback but also builds strong customer-brand relationships. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
