Introduction
Choosing the right review app for your Shopify store is a critical decision. Today, we will be comparing two popular choices: TrustReviews and Okendo. Let’s delve into the features, user reviews, and pricing of these apps to help you make an informed decision.
Overview of TrustReviews
TrustReviews is a multi-lingual app supporting languages such as French, English, Italian, Norwegian, and German. It integrates with platforms including Checkout, Pushowl, and Google search.
Key Features:
- Seamless Integration: Merchants praise its seamless integration and user-friendly interface.
- Rich Customization: Offers rich customization features enhancing customer engagement and confidence.
- Review Import: Allows importing reviews from different websites at no extra cost.
User Reviews and Ratings:
- Positive: Users appreciate the app for boosting customer confidence and engagement.
- Negative: Some users wished for a more intuitive user interface.
Overview of Okendo Product Reviews
Okendo is a customer marketing platform that supports a wide range of languages and integrates with platforms such as Shopify Flow, Smile, and Zendesk. It aims to build stronger customer relationships through actionable insights into customer preferences and behaviors.
Key Features:
- UGC Display Widgets: Offers a wide range of onsite review and UGC display widgets.
- Micro-Surveys: Features in-moment micro-surveys for NPS, attribution insights, and preference data.
- Rewards Engine: Includes a rewards engine for incentivizing collection of reviews and data sharing.
User Reviews and Ratings:
- Positive: Users commend the app for its excellent customer service and efficient onboarding process.
- Negative: Some users noted a steep learning curve for understanding all the features.
Direct Comparison
In a head-to-head comparison, both apps offer robust features to enhance your Shopify store’s credibility. TrustReviews stands out for its rich customization features and seamless integration. In contrast, Okendo shines with its detailed customer insights and a wide range of UGC display widgets.
Conclusion
Both TrustReviews and Okendo offer substantial benefits to Shopify store owners. If you prioritize seamless integration and rich customization, TrustReviews might be your go-to option. However, if you are looking for deep customer insights and a comprehensive rewards engine, Okendo could be the better choice.
FAQs
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Do both apps offer a free trial?
- Yes, both apps offer a 14-day free trial.
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What languages are supported by these apps?
- Both apps support a wide range of languages including English, French, and German.
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Can I import reviews from other platforms?
- Yes, both apps allow you to import reviews from other platforms.
Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
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Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers. -
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying. -
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect. -
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery. -
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
