Table of Contents
- Introduction
- How Does AirReviews Product Reviews app Work?
- How Does Okendo: Product Reviews & UGC Work?
- How Much Does AirReviews Product Reviews app Cost
- How much does Okendo: Product Reviews & UGC cost?
- Cost Analysis: AirReviews Product Reviews app vs. Okendo: Product Reviews & UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Given that 93% of consumers admit that online reviews impact their purchasing decisions, the significance of customer reviews in e-commerce can hardly be overstated. The critical role of product review apps in enhancing customer trust, improving product visibility, and shaping purchasing behavior is undeniable. Through this blog, we will dissect two colossal players in the market - AirReviews Product Reviews app and Okendo: Product Reviews & UGC - and explore how efficiently they allow you to manage product reviews, bolster customer trust, and devise shrewd sales strategies.
How Does AirReviews Product Reviews app Work?
AirReviews Product Review app helps several businesses collect valuable customer feedback, which is integral to building customer trust. It stands out primarily because of its automatic method to gather and manage customer feedback, including photo reviews. The app's multiple features like fully customizable review display, efficient review management, and supports for SEO make it a potent tool for startups and large enterprises alike. The app's features improve the product review management process, offering insights about product and service quality that encourage quick purchase decisions, thus driving sales performance.
How Does Okendo: Product Reviews & UGC Work?
Like AirReviews, Okendo: Product Reviews & UGC aims to foster a stronger relationship between brands and customers. It accords brands the liberty to personalize customer experiences by providing actionable insights into customer preferences and behaviors. The platform is lauded for its onsite review display widgets, attribute ratings, and advanced reporting capabilities. The Review Request feature, in particular, proves handy in incentivizing customers to leave reviews and share data.
How Much Does AirReviews Product Reviews app Cost
Currently, the AirReviews Product Reviews app does not delineate any specific pricing tiers. It appears to be free for utilisation – an aspect that is a major boon for beginners and small businesses on a shoestring budget.
How much does Okendo: Product Reviews & UGC cost?
Okendo: Product Reviews offers four different pricing tiers based on the volume of orders. The "Essential" plan starts at $19 per month and is suited for brands managing up to 200 orders per month. This includes review request emails, photo and video reviews, attribute ratings, and 15+ onsite review displays. The remaining plans - "Growth", "Power", and "Advanced" cost $119, $299 and $499 per month, respectively - offering increasing levels of functionality conducive to large enterprises.
Cost Analysis: AirReviews Product Reviews app vs. Okendo: Product Reviews & UGC
When it comes to cost, AirReviews Review app has a clear advantage. The fact that it appears to be free for all users irrespective of the size of their operation is immensely appealing. However, Okendo: Product Reviews & UGC, with its tier pricing, offers more structured plans that are more appropriate for businesses based on their size and scope of operations.
User Reviews & Customer Support Insights
Is AirReviews Product Reviews app good?
With an impressive overall rating of 5 stars from a total of 2604 reviews, the esteem in which the AirReviews app is held becomes amply clear. Vivid images, high star ratings, and positive reviews indicate strong user satisfaction - particularly with the intuitive user interface and efficiency in managing product reviews.Is Okendo: Product Reviews & UGC good?
Mirroring AirReviews, Okendo: Product Reviews & UGC also boasts excellent reviews with an average rating of 4.9 stars derived from 791 reviews. Its marketing prowess in using UGC (User Generated Content) and micro-surveys has earned it much user appreciation.User Preference: AirReviews Product Reviews app or Okendo: Product Reviews & UGC?
In terms of raw numbers, AirReviews app appears to edge out its competitor with a higher number of reviews. But both apps are on par regarding average ratings, indicating comparable user satisfaction levels. Quality of customer support and the ease of handling product reviews likely contribute to both apps' high ratings.Integration and Compatibility Comparison
AirReviews Product Reviews app Integrations:
AirReviews Product Reviews app integrates with multiple platforms, including Shopify Flow, PageFly, and Ecomposer, highlighting its considerable flexibility and compatibility.Okendo: Product Reviews & UGC Integrations:
Similarly, Okendo also provides an array of integrations for Shopify Flow, Smile, and Zendesk, among others, suggesting a highly flexible platform capable of synergizing with a variety of business needs. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
