Table of Contents
- Introduction
- How Does Growave: Loyalty & Rewards Work?
- How Does Joy: Loyalty Program & Rewards Work?
- What Does Growave: Loyalty & Rewards Cost?
- What Does Joy: Loyalty Program & Rewards Cost?
- Cost Analysis: Growave: Loyalty & Rewards VS Joy: Loyalty Program & Rewards
- User Reviews & Customer Support Insights
- Conclusion
Introduction
Modern retail establishes a stronger focus on customer retention rather than acquisition, with a 5% increase in customer retention resulting in a 25% increase in profit, according to the Harvard Business Review. With that being said, engaging in customer loyalty and rewards programs are vital for eCommerce businesses. Two such programs are provided by Growave: Loyalty & Rewards and Joy: Loyalty Program & Rewards. Let's dive into what each of them offers.
How Does Growave: Loyalty & Rewards Work?
Growave: Loyalty & Rewards is more than a customer loyalty app; it's a unified solution that helps streamline multiple elements necessary for businesses to foster customer loyalty and retention. It integrates facilities such as loyalty tiers, rewards, gift cards, and VIP tiers into a simple, easy-to-use dashboard accessible for eCommerce businesses of all sizes. For example, a small business starting on Shopify might benefit from its basic features like loyalty points, reviews, and wishlists available under its Free plan. In contrast, larger enterprises seeking more customization and advanced rewards might opt for the Premium plan that offers tools like Custom actions (rewards), API, and unlimited integrations.
How Does Joy: Loyalty Program & Rewards Work?
Joy: Loyalty Program & Rewards provides an easy-to-use solution designed not to impede your Shopify store's loading speed. It features various loyalty programs, VIP tiers, and rewards based on actions, designed to make the shopping experience fun and rewarding for customers. It offers automated email notifications and other app integrations to make the customer experience seamless. While the Free plan could cater to startups, the enterprise plan, with its more comprehensive rewards suite, makes it an appropriate choice for larger businesses.
What Does Growave: Loyalty & Rewards Cost?
Growave offers a tiered pricing structure starting with a free one for beginners. The Medium at $49/month would suit growing businesses, while the Growth and Premium plans can cater to the scaling needs of larger businesses. The prices align with the value and features provided, including aspects like advance rewards, referral programs, Gift cards, Points redemption at checkout and customizable emails, and several others.
What Does Joy: Loyalty Program & Rewards Cost?
Joy: Loyalty Program & Rewards allows businesses to start free, granting them access to basics like earning and redeeming programs. The Pro plan geared towards businesses with no order cap has extra features like customizable emails and unlimited reward programs at $29/month. The feature-rich advanced plan, not yet released, will cost $99/month and their top-tier Enterprises plan at $499/month, soon to be available, introduces advanced perks like unlimited APIs and web-hooks.
Cost Analysis: Growave: Loyalty & Rewards VS Joy: Loyalty Program & Rewards
Comparatively, Joy: Loyalty Program & Rewards seems more affordable in the early tiers. However, Growave: Loyalty & Rewards offers more advanced features and superior scalability in its upper tiers, making it a worthwhile investment for large-scale eCommerce businesses.
User Reviews & Customer Support Insights
Is Growave: Loyalty & Rewards Good?
With a stellar rating of 4.8 stars and over 2000 reviews, Growave: Loyalty & Rewards appears to be receiving positive feedback. Positive reviews might stem from their integrations with popular Shopify apps, feature-rich plans, and accessible customer support.Is Joy: Loyalty Program & Rewards Good?
Boasting an impressive 4.9 stars rating and 1280 reviews, Joy: Loyalty Program & Rewards is also highly valued by users. The affordable pricing, program flexibility, and technical support might be some of the factors contributing to its high rating.Which App is Better according to users?
While both apps have high ratings, Joy: Loyalty Program & Rewards slightly edges out with a higher rating. However, Growave commands more user reviews, possibly indicating a larger, more established user base.Integrations and Compatibility
Growave: Loyalty & Wishlist Integrations:
Growave: Loyalty & Wishlist integrates with Shopify's popular tools Shopify POS, Shopify Flow, Pagefly, Klaviyo, and more, helping businesses streamline various operations under one umbrella.Joy: Loyalty Program & Rewards Integrations:
Joy: Loyalty Program & Rewards offer integrations with Shopify POS, Checkout, Shopify Flow, and other Shopify apps, enhancing workflow seamless and broadening its capabilities.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
