Welcome to our curated list of the Top 15 Apps in the Customer order tracking category of the Shopify App Store! In this dynamic marketplace, we understand the importance of finding the right tools to elevate your online store. The apps in this list have been carefully selected to enhance your store’s functionality, improve customer experience, and boost your sales. From innovative solutions to essential utilities, each app brings something unique to the table. Dive in to discover how these top picks can transform your Shopify store and drive your business forward.
FAQPRIME: FAQ, WhatsApp, Track
Oneprime, Inc.
Price: Free
What Shopify Merchants Say
Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience.
Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.
Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.
Shipping Tracker by DevCloud
DevCloud LLC
From $2.99/month. 14-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants appreciate this app for its user-friendly interface, easy setup, and customizable tracking information display. The flexible pricing, particularly the Pay As You Go option, is beneficial for small businesses.
Merchants also value the app's automated email and SMS notifications, wide courier support, and integration with platforms like MailChimp. The app is praised for its reliable and accurate tracking, proactive customer support, and ability to identify potential delivery issues.
Merchants also value the app's automated email and SMS notifications, wide courier support, and integration with platforms like MailChimp. The app is praised for its reliable and accurate tracking, proactive customer support, and ability to identify potential delivery issues.
TrackiPal PayPal Tracking Sync
TrackiPal
From $9.99/month. 7-day free trial.
What Shopify Merchants Say
Merchants appreciate this app for its automatic syncing of tracking numbers from Shopify to PayPal, saving them significant time. It's easy to set up, operates smoothly, and can handle large order volumes accurately.
The app is noted for its efficient customer support, prevention of PayPal disputes, and affordability. It also allows for the addition of multiple PayPal accounts and is suitable for businesses of all sizes.
The app is noted for its efficient customer support, prevention of PayPal disputes, and affordability. It also allows for the addition of multiple PayPal accounts and is suitable for businesses of all sizes.
Omega Order Tracking
Omega
Free plan available. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its seamless tracking, user-friendly interface, and real-time updates. It supports numerous shipping services and allows tracking page customization.
Many appreciate its excellent customer service and affordability. It's noted for reducing disputes, building customer trust, and enhancing satisfaction. Its integration with other apps and systems is also praised, making it a cost-effective business solution.
Many appreciate its excellent customer service and affordability. It's noted for reducing disputes, building customer trust, and enhancing satisfaction. Its integration with other apps and systems is also praised, making it a cost-effective business solution.
Proveway PayPal Tracking Sync
Proveway
From $9.99/month. 7-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its real-time order syncing, particularly for PayPal transactions. It's praised for its user-friendly interface, easy setup, and automatic syncing capabilities.
The app is known for handling high order volumes swiftly and its customizable notifications. Merchants appreciate its security measures and seamless integration with PayPal and Stripe. The customer support, especially from Vijaya, is frequently commended for its responsiveness and expertise. The app is considered cost-effective and instrumental in helping merchants grow their online businesses.
The app is known for handling high order volumes swiftly and its customizable notifications. Merchants appreciate its security measures and seamless integration with PayPal and Stripe. The customer support, especially from Vijaya, is frequently commended for its responsiveness and expertise. The app is considered cost-effective and instrumental in helping merchants grow their online businesses.
AfterShip Shipping + Labels
AfterShip & Automizely
Free plan available. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its user-friendly interface and automation of shipping and return processes. It's praised for its seamless integration with Shopify and other apps, offering discounted shipping rates.
The ability to generate shipping labels, calculate costs, and integrate with various couriers is highly valued. Merchants appreciate the 24/7 customer service, describing the support team as responsive and helpful. The app is recognized for streamlining the fulfillment process and helping save on shipping costs.
The ability to generate shipping labels, calculate costs, and integrate with various couriers is highly valued. Merchants appreciate the 24/7 customer service, describing the support team as responsive and helpful. The app is recognized for streamlining the fulfillment process and helping save on shipping costs.
Shipway Order Tracking
Shipway
Free plan available. 7-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its easy installation, intuitive interface, and seamless integration. It supports tracking for over 600 couriers and offers a free plan for up to 50 orders per month.
The app enhances the store's professionalism with a branded tracking page and allows for easy setup of notifications, including WhatsApp and email alerts. It also features a one-click connect to all logistics couriers and a Net Promoter Score (NPS) feature for observing merchant experiences. The support team is consistently praised for their quick and efficient problem-solving.
The app enhances the store's professionalism with a branded tracking page and allows for easy setup of notifications, including WhatsApp and email alerts. It also features a one-click connect to all logistics couriers and a Net Promoter Score (NPS) feature for observing merchant experiences. The support team is consistently praised for their quick and efficient problem-solving.
ReturnGO Returns & Exchanges
ReturnGO
From $17/month. 14-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants commend this app for its efficient management of returns and exchanges, highlighting features like photo uploads for returns, customizable emails, and automatic stock updates. Its user-friendly interface, ability to handle multiple stores, and multilingual support are also appreciated.
The support team is noted for their prompt and helpful service. The app is seen as affordable, offering good value with features like instant exchanges and custom return policies.
The support team is noted for their prompt and helpful service. The app is seen as affordable, offering good value with features like instant exchanges and custom return policies.
Rush ‑ Order Tracking & EDD
Rush Ltd
Free plan available. 10-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its robust features, user-friendly interface, and seamless third-party integration. It's praised for providing accurate tracking information, enhancing customer retention, and reducing inquiries.
Key features like courier mapping, customizable tracking pages, real-time updates, and upsell showcasing are particularly appreciated. The responsive and knowledgeable customer service team, affordability, and multilingual support are also highlighted. It's suitable for both dropshipping and branded stores, offering last-mile carrier information, shipping event statuses for email automation, and secure estimated delivery dates. Merchants value its ability to increase Average Order Value (AOV) and provide personalized performance reports.
Key features like courier mapping, customizable tracking pages, real-time updates, and upsell showcasing are particularly appreciated. The responsive and knowledgeable customer service team, affordability, and multilingual support are also highlighted. It's suitable for both dropshipping and branded stores, offering last-mile carrier information, shipping event statuses for email automation, and secure estimated delivery dates. Merchants value its ability to increase Average Order Value (AOV) and provide personalized performance reports.
TrackingMore ‑ Order Tracking
TrackingMore
Free plan available. 14-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this cost-friendly app for its seamless integration with Shopify and real-time order tracking. They appreciate the ability to manually change carriers and update shipping status, as well as customize the tracking page.
The app's customer service is praised for its quick response and issue resolution. Many find the free plan superior to other paid options, and note the app's positive impact on improving customer follow-up timeliness.
The app's customer service is praised for its quick response and issue resolution. Many find the free plan superior to other paid options, and note the app's positive impact on improving customer follow-up timeliness.
Tracktor Order Tracking
ShopPad Inc.
Free plan available. 7-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its real-time tracking features, user-friendly interface, and seamless Shopify integration. It's praised for simplifying order tracking and reducing customer service requests.
The support team is noted for their quick responses and technical expertise. Merchants also appreciate the robust security and cost-effectiveness of the app.
The support team is noted for their quick responses and technical expertise. Merchants also appreciate the robust security and cost-effectiveness of the app.
17TRACK Order Tracking
17TRACK
Free plan available. 14-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its user-friendly interface, real-time tracking, and broad carrier compatibility. They value its PayPal integration, customization options, and push notifications.
The responsive support team, multi-language support, and web/mobile compatibility are also appreciated. Features like package consolidation and automatic tracking info push to PayPal are seen as game changers, with the free plan being especially beneficial for small businesses.
The responsive support team, multi-language support, and web/mobile compatibility are also appreciated. Features like package consolidation and automatic tracking info push to PayPal are seen as game changers, with the free plan being especially beneficial for small businesses.
Parcel Panel Order Tracking
Channelwill
Free plan available. 7-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its real-time tracking, intuitive interface, and seamless integration with Shopify. It supports multiple retailers, syncs with emails for order details, and allows branding customization on the tracking page.
The app also generates shipping labels and packing slips. Many appreciate the responsive and knowledgeable in-app customer support. It offers a free plan for beginners and a paid version that merchants consider a worthy investment. The customer service is praised for its quick and efficient responses.
The app also generates shipping labels and packing slips. Many appreciate the responsive and knowledgeable in-app customer support. It offers a free plan for beginners and a paid version that merchants consider a worthy investment. The customer service is praised for its quick and efficient responses.
Track123 Order Tracking Upsell
Track123
Free plan available. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its precise order tracking and upselling features. They appreciate the user-friendly interface, real-time updates, and seamless integration with multiple shipping carriers.
The customizable tracking page allows for brand consistency, while the detailed analytics provide insights into customer behavior and revenue. The app's responsive customer support is also praised. The availability of a free version makes it accessible for all businesses, and it effectively reduces customer inquiries about order statuses, saving merchants time.
The customizable tracking page allows for brand consistency, while the detailed analytics provide insights into customer behavior and revenue. The app's responsive customer support is also praised. The availability of a free version makes it accessible for all businesses, and it effectively reduces customer inquiries about order statuses, saving merchants time.
AfterShip Order Tracking
AfterShip & Automizely
Free plan available. 7-day free trial. Additional charges may apply.
What Shopify Merchants Say
Merchants highly recommend this app for its seamless integration and superior customization options, especially beneficial for international sellers with real-time tracking updates. The user-friendly interface and robust analytics are praised for enhancing business operations.
Support is quick and clear, providing excellent assistance. The app also offers a branded tracking page, boosting customer trust. It's valued for automating shipping and tracking operations, suitable for businesses of all sizes.
Support is quick and clear, providing excellent assistance. The app also offers a branded tracking page, boosting customer trust. It's valued for automating shipping and tracking operations, suitable for businesses of all sizes.