Table of Contents
- Introduction
- How Does Rivo Product Reviews App & UGC Work?
- How Does CM Commerce: Email Marketing Work?
- How Much Does Rivo Product Reviews App & UGC Cost
- How much does CM Commerce: Email Marketing cost?
- Cost Analysis: Rivo Product Reviews App & UGC vs. CM Commerce: Email Marketing
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the e-commerce space, customer reviews are a vital guiding factor for purchase decisions. Studies suggest that as many as 93% of consumers rely on reviews to decide if a product is right for them. Product review apps, like the Rivo Product Reviews App & UGC and CM Commerce: Email Marketing, play a dominant role in harnessing customer feedback to increase visibility and drive sales. This blog will compare these two top apps, looking at functionality, pricing, user reviews, and more.
How Does Rivo Product Reviews App & UGC Work?
Rivo's Product Review App & UGC is a user-friendly tool for gathering product reviews from customers. The app's standout features, including automatic review request emails, customizable review widgets, and both photo and video reviews, make it a versatile tool for businesses from startups to established enterprises. For instance, a small business launching a new product can use the automatic review request emails to quickly garner feedback, while a larger enterprise could benefit from the fully customizable, white-label branding available in higher pricing tiers.
How Does CM Commerce: Email Marketing Work?
On the other hand, CM Commerce: Email Marketing offers a blend of email marketing and user-generated content tools. It allows businesses to automate their email marketing campaigns and send brand-growing messages. Its seamless Shopify integration keeps customer profiles and list segments consistently updated. With features such as reducing cart abandonment with targeted emails, this app is a heavyweight in the email marketing field.
How Much Does Rivo Product Reviews App & UGC Cost
Rivo offers several pricing tiers, starting with a Free option. This plan offers more features than most free plans, including photo reviews, automated review request emails, and modern review widgets, making it a great choice for startups. At each subsequent price point, businesses can expect more features, like review incentives, fully customizable options, and white-label branding--from Essentials at $14/month to Plus at $199/month.
How much does CM Commerce: Email Marketing cost?
CM Commerce, on the other hand, offers free installation, with paid plans starting from $9/month, based on the number of subscribers. Still, given its arsenal of marketing tools, many businesses find CM Commerce is worth the cost.
Cost Analysis: Rivo Product Reviews App & UGC vs. CM Commerce: Email Marketing
While Rivo offers more features, CM Commerce's pricing based on subscriber count makes it a more affordable option for businesses with a small customer base. Still, for larger enterprises, Rivo's Plus plan's features may offer more value.
User Reviews & Customer Support Insights
Is Rivo Product Reviews App & UGC good?
With an impressive 5-star rating from 1,756 users, it's safe to say that Rivo is a hit. Its straightforward, customizable service and user-friendly features likely play a significant role in its high evaluation.Is CM Commerce: Email Marketing good?
CM Commerce maintains a strong 4.6-star rating with 1,145 reviews, indicating high user satisfaction. As mentioned before, the app's unique blend of marketing tools may be a significant contributing factor to its praise.User Preference: Rivo Product Reviews App & UGC or CM Commerce: Email Marketing?
Looking at the number of reviews and average ratings, it appears customers slightly favor the Rivo Product Reviews App. However, both apps fulfill different needs and can coexist in an online store's ecosystem.Integration and Compatibility Comparison
Rivo Product Reviews App & UGC Integrations:
Rivo Product Reviews App integrates seamlessly with Rivo Loyalty, extending its capabilities beyond product reviews, complimenting stores' customer retention strategies.CM Commerce: Email Marketing Integrations:
CM Commerce: Email Marketing integrations weren't listed, but the app's seamless Shopify integration should ease the process of sharing data between eCommerce platforms. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
