Table of Contents
- Introduction
- How Does Reputon Customer Reviews App Work?
- How Does Junip ‑ Product Reviews & UGC Work?
- How Much Does Reputon Customer Reviews App Cost
- How much does Junip ‑ Product Reviews & UGC cost?
- Cost Analysis: Reputon Customer Reviews App vs. Junip ‑ Product Reviews & UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Did you know that a whopping 93% of consumers say online reviews impact their purchasing decisions? This clearly underlines the importance and impact of customer reviews in shaping e-commerce success. For online stores, effective management of product reviews is no less than a significant growth driver. It enhances customer trust, improves product visibility, and influences purchasing decisions. In this vein, let's delve into the capabilities of two powerful product review apps available for Shopify stores: the Reputon Customer Reviews App and Junip ‑ Product Reviews & UGC.
How Does Reputon Customer Reviews App Work?
Reputon Customer Reviews App is about bringing your customer reviews under one unified mechanism. It allows merchants to send personalized emails to customers asking for their feedback on platforms like Google, Trustpilot, Facebook, etc. The USP of Reputon is preventing negative reviews from going live, mitigating damage to your reputation. Should the scenario arise where one of your customers is unhappy with their purchase; their grievance will be redirected to a private feedback form. The usefulness of such a clever feature extends across businesses of all scales and sizes. Its tiered pricing models cater to different business sizes, while the app's overall design suits all types of products. As an example, a growing business with rapidly increasing customer orders will benefit immensely from Reputon's Flexible email triggers and bad reviews filter.
How Does Junip ‑ Product Reviews & UGC Work?
Junip excels at handling user-generated content (UGC) and product reviews. It's a robust platform that enables stores to gather more reviews and display them in influential places. It focuses on enhancing user engagement by supporting photo and video reviews, custom questions, and incentives. Mobile-centric businesses will appreciate Junip's mobile-first review forms that can boost the number of photo and video reviews. Whether you're a start-up or an established brand, features like Google rich snippets, review pages, and marketing integrations can pave the way for improved visibility and customer trust.
How Much Does Reputon Customer Reviews App Cost
The price you pay should ideally match the value you derive. Reputon offers a free Beginner plan suitable for businesses on a tight budget or still experimental with customer review management. The Lite plan at $9.99/month caters to growing businesses with expanded features like CSV import and sending time option. The more established businesses will find great value in the Standard and Advanced plans that offer advanced features like email blacklist, Aftership integration, and VIP customer support at $24.99/month and $49.99/month, respectively.
How much does Junip ‑ Product Reviews & UGC cost?
Junip offers a range of pricing tiers starting with a Free plan offering basic features for businesses with up to 50 orders per month. The Essentials plans, priced at $19/month and $39/month, increase features and are suitable for businesses that process 500 to 1000 orders/month. For Businesses handling up to 2000 orders/month, Junip offers a Standard pricing tier at $74/month that includes advanced features like custom questions and marketing integrations.
Cost Analysis: Reputon Customer Reviews App vs. Junip ‑ Product Reviews & UGC
From a cost perspective, both Reputon and Junip offer great value to businesses. Reputon’s plan caters to businesses aiming for cost-effective review management. On the other hand, Junip goes one step further by providing advanced review management features even in its Essentials plan.
User Reviews & Customer Support Insights
Is Reputon Customer Reviews App good?
With an impressive average rating of 4.8 stars from 940 reviews, it's clear that Reputon Customer Reviews App is well-regarded among its users. The app's user-friendly features, high utility, and effective product review management might well contribute to this high rating.Is Junip ‑ Product Reviews & UGC good?
With a perfect 5-star rating from 393 reviews, Junip ‑ Product Reviews & UGC is another user-favorite. Its ease of use, powerful functionality, and user-focused approach to reviews management all reflect in its positive feedback.User Preference: Reputon Customer Reviews App or Junip ‑ Product Reviews & UGC?
Both apps enjoy great user preference. While Reputon has more reviews, Junip holds a marginally higher rating. The difference in these metrics could be attributed to Junip's advanced features.Integration and Compatibility Comparison
Reputon Customer Reviews App Integrations:
Reputon integrates seamlessly with checkout, Google reviews, Facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot. These integrations boost its efficacy, enhancing its value to businesses.Junip ‑ Product Reviews & UGC Integrations:
Junip has deep integrations with Shopify Flow, Klaviyo, Omnisend, Postscript, Google Shopping, Attentive, Drip. These integrations empower businesses to manage communications, improving their review management. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
