Introduction
When maintaining an ecommerce store on Shopify, customer reviews are crucial for building trust and increasing sales. Two powerful apps designed to accommodate this need are Shopify's Product Reviews and Product Reviews Addon. This blog aims to present a detailed comparison of these apps, highlighting their features, benefits, pricing, and more to help you decide the app that can supercharge your ecommerce experience.
Overview of Shopify's Product Reviews
Shopify's Product Reviews is a simple app that enables merchants to share their customers' voice. It has a minimalistic design and it's easy to use as no coding is required.
Key Features
Shopify's Product Reviews offers features like SEO-friendly review scores, customizable designs, easy import and export of reviews, and the option for customers to include pictures with their reviews.
Benefits
Apart from enriching your product information with a review's authenticity, Shopify's Product Reviews handle potential SEO benefits. The app also works to enhance the user’s trust in your products leading to potentially improved conversion rates.
Pricing
The app is completely free to install and use on your Shopify store.
Overview of Product Reviews Addon
Product Reviews Addon works in conjunction with the Shopify's Product Reviews app to add more functionality and customization options.
Key Features
The Addon offers the addition of review replies, automatic emails asking for reviews, and picture and video uploads. It also offers to 'like/unlike' options for the reviews.
Benefits
Note that Product Reviews Addon helps to take the existing review system a step further with greater engagement possibilities. The automated email feature effectively follows up with customers, encouraging them to leave reviews.
Pricing
This Addon comes with two pricing plans: Basic (Free) and Pro ($6.99/month). The Pro plan unlocks all features, including customization options, automatic email, and priority support.
Direct Comparison
While both apps essentially serve as a platform for customer reviews, Product Reviews Addon offers more options for engagement, like review replies and likes. However, Shopify's Product Reviews provides a simplified and free solution for ecommerce merchants. Due to each app's unique capabilities and purpose, they're best used in combination as the Addon works to amplify the Shopify Product Reviews app.
Pros and Cons
Shopify's Product Reviews advantage lies in its simplicity and cost-effectiveness. Nevertheless, the lack of advanced options like review responses and automatic follow-ups may be considered as drawbacks. On the other hand, Product Reviews Addon proposes advanced features though it requires a monthly subscription for its Pro plan to access all features.
User Reviews and Ratings
At the time of writing, Shopify's Product Reviews has a 4.1 rating from 1300+ reviews on Shopify, whereas the Product Reviews Addon has a 4.8 rating from 100+ reviews. Users commonly praise both for their ease of use and overall functionality.
Conclusion/Recommendation
If you're looking for a simple, free, and efficient review tool, Shopify's Product Reviews could be the way to go. If you prefer more advanced options like auto-emails and review responses, consider opting for the Product Reviews Addon along with it.
Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
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Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
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Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
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Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
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Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
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Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
