Table of Contents
- Introduction
- How Does Rivo: Loyalty & Referrals Work?
- How Does Flits: Customer Account Page Work?
- How Much Does Rivo: Loyalty & Referrals Cost?
- How Much Does Flits: Customer Account Page Cost?
- Cost Analysis: Rivo: Loyalty & Referrals vs. Flits: Customer Account Page
- User Reviews & Customer Support Insights
- Integrations and Compatibility
- Conclusion
Introduction
An intriguing statistic reveals that a 5% increase in customer loyalty can result in a business significantly boosting its profits by 25% to 95%. Customer loyalty and rewards programs play a pivotal role in achieving this feat, by encouraging repeat purchases and fostering a reliable customer base. In this blog, we delve into two popular Shopify apps dedicated to this purpose: Rivo: Loyalty & Referrals, and Flits: Customer Account Page.
How Does Rivo: Loyalty & Referrals Work?
Rivo: Loyalty & Referrals is unique loyalty and referral app designed with the specific aim to augment customer retention rates. Boasting features such as advanced rewards, loyalty page building, prompts (pop-ups), and custom actions, it provides businesses the tools they need to inspire customer loyalty, whether they're just starting out, or are well-established enterprises. For instance, the Loyalty Page Builder allows for enhanced customization, thus enabling brands of all sizes to create a personalized experience for their customers. By contrast, the Dedicated Account Manager under the premium plan offers a level of guidance and support that larger corporations may require. The goal remains the same across all features - creating loyal customers for life.
How Does Flits: Customer Account Page Work?
Flits: Customer Account Page transforms traditional customer account pages into a functional and easy-to-use portal. It presents customers with a detailed order history, delivery addresses, recently-viewed items, and custom fields, ultimately aiming to enhance customer experience. The "Reorder" button, for instance, allows customers to conveniently repeat orders, making it a great tool for businesses that sell daily-use products. The Enterprise plan offers a Custom API which fits perfectly for large businesses that need to seamlessly integrate various software interfaces. The primary aim is to simplify the customer's journey and foster loyalty.
How Much Does Rivo: Loyalty & Referrals Cost?
Cost-effectiveness is a critical factor when selecting a loyalty and rewards app. With 3 pricing tiers, Rivo: Loyalty & Referrals offers solutions that cater to businesses of all scales. Starting with the Starter plan priced at $49 per month, this affordable option offers key features such as advanced rewards and prompts, making it ideal for startups that are on a budget. Conversely, the Premium plan, costing $349 per month, offers an extensive array of features like custom actions and a dedicated account manager, perfect for large enterprises with more sophisticated needs.
How Much Does Flits: Customer Account Page Cost?
Flits' pricing structure is competitively designed for businesses of various scales. The Basic plan, priced at $4.99 per month, offers a customer account page and order history, ideal for small businesses just starting to build a customer base. The Enterprise plan, priced at $29.99 per month, provides advanced features like 5 custom fields and a custom API, which is appropriate for large businesses with more complex needs.
Cost Analysis: Rivo: Loyalty & Referrals vs. Flits: Customer Account Page
While both apps offer value at different price points, Rivo: Loyalty & Referrals tends to offer more advanced features for a slightly higher price. Although Flits: Customer Account Page is a more budget-friendly alternative, it may require additional add-ons for full functionality. Both apps provide a range of essential functions to kick-start or escalate your customer loyalty program.
User Reviews & Customer Support Insights
Is Rivo: Loyalty & Referrals Good?
With an impressive 4.9-star rating from 1831 reviews, Rivo: Loyalty & Referrals certainly has won users' hearts. Despite its higher price point, users appear to value its advanced features and regular product updates, reinforcing its commitment to customer satisfaction.Is Flits: Customer Account Page Good?
Flits: Customer Account Page boasts a 4.8-star rating from 597 reviews. This rating suggests that despite its lower price, the app provides functions that are appreciated and deemed useful by its users. Its customer-focused approach of simplifying the customer journey appears to resonate well with the user base.Integrations and Compatibility
Rivo: Loyalty & Referrals Integrations:
The prime integrations for Rivo: Loyalty & Referrals includes Shopify POS, Checkout, Shopify Flow, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, and Sendlane. These integrations ensure a seamless process of running the app with your existing e-commerce setup.Flits: Customer Account Page Integrations:
Flits: Customer Account Page integrates effectively with Shopify POS, Checkout, Shopify Flow, Klaviyo, PushOwl, Loox, Judge.me, and Simply Shipping Protection. All these integrated tools help in building a platform that offers streamlined operation for your business.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
