Table of Contents
- Introduction
- How Does Trustoo.io Product Reviews App Work?
- How Does Reputon Customer Reviews App Work?
- How Much Does Trustoo.io Product Reviews App Cost
- How much does Reputon Customer Reviews App cost?
- Cost Analysis: Trustoo.io Product Reviews App vs. Reputon Customer Reviews App
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the world of e-commerce, customer reviews are the heartbeat of any successful venture. A staggering 93% of customers report that online reviews directly impact their purchasing decisions. This digital form of word-of-mouth tremendously boosts customer trust, enhances product visibility, and tilts the scale in favor when buyers are making purchase-related decisions. Product review apps are indispensable tools in achieving these milestones. Trustoo.io Product Reviews App and Reputon Customer Reviews App are two such software applications that streamline the collection, management, and showcasing of product reviews for Shopify stores while employing different strategies to enhance the trust-building and sales.
How Does Trustoo.io Product Reviews App Work?
Channelwill has developed Trustoo.io, an efficient and versatile product review app designed to enhance your Shopify store's credibility and reputation. This tool prioritises collecting product reviews, displaying them through elegantly presented widgets, and leveraging customer referrals for organic search reach. With a multi-lingual 24/7 support team, the app ensures users globally can make the most of its offerings, regardless of time zone or language. Perhaps, the most impressive functionality for business growth is the feature that allows automatic product review collection with photos. This feature is especially useful for online stores with a visually driven catalog, like tech gadgets, fashion apparel, or home decor. Getting real-time user-generated content with images adds a layer of authenticity to the reviews and encourages potential buyers to take a purchasing leap of faith.
How Does Reputon Customer Reviews App Work?
Developed by Reputon, the Customer Reviews App stands out as a robust review management tool designed to funnel feedback onto third-party platforms such as Google Reviews, Facebook, TrustPilot, and Yelp. The app's proprietary AI personalization offers a unique edge by providing personalized follow-up emails and customizable review widgets. One standout feature is the app's smart handling of negative reviews. If a customer is dissatisfied, the Reputon app catches and redirects them to a private feedback form. By managing to keep negative feedback off public platforms, it protects your brand's online reputation.
How Much Does Trustoo.io Product Reviews App Cost
The affordability and tiered pricing structure of Trustoo.io Product Reviews App makes it a suitable option for businesses at different growth stages. For micro businesses and startups, the free plan with limited features provides basic functionality. As a business scales up, it can opt for the Basic plan at $9.99/month or the Growth plan at $19.99/month respectively, packed with additional capabilities such as review reply functionality, Amazon review import, and video reviews.
How much does Reputon Customer Reviews App cost?
The tiered pricing structure of Reputon is also designed to offer scalability. The "Beginner" plan is a free package aimed at small businesses, while the "Lite" and "Standard" plans priced at $9.99 and $24.99 per month offer more robust features. For large-scale enterprises, the "Advanced" package, priced at $49.99 per month, provides premium features such as Aftership integration and VIP customer support.
Cost Analysis: Trustoo.io Product Reviews App vs. Reputon Customer Reviews App
Comparing the pricing tiers of both apps, Trustoo.io stands out for businesses in the initial growth stages due to its low-cost plans. However, for larger companies, Reputon's advanced plan offers more comprehensive tools for managing customer feedback at a competitive price.
User Reviews & Customer Support Insights
Is Trustoo.io Product Reviews App good?
With an outstanding 5-star rating from a pool of over 3200 reviews, the Trustoo.io Product Reviews App has proven to be a reliable choice for Shopify users. The high rating hints at an app that effectively meets user expectations and offers a seamless experience in managing product reviews.Is Reputon Customer Reviews App good?
Reputon Customer Reviews App, with a commendable 4.8-star average from 940 reviews, is also a highly-rated tool by users. The slightly lower rating, when compared to Trustoo.io, may hint at minor constraints or challenges that users encounter, but this does not overshadow its robust capabilities.User Preference: Trustoo.io Product Reviews App or Reputon Customer Reviews App?
While both apps have high user ratings, Trustoo.io Product Reviews App appears to enjoy a larger user base and a slightly higher rating. Both apps offer unique features that could explain the high ratings - Trustoo.io excels in showcasing reviews while Reputon shines in managing third-party platform reviews.Integration and Compatibility Comparison
Trustoo.io Product Reviews App Integrations
Trustoo.io app integrates effortlessly with applications like Pagefly, Judge.me, LOOX, DSers, Zendrop, and Dropshipman. These integrations allow businesses to streamline their operations and enjoy a cohesive e-commerce management system.Reputon Customer Reviews App Integrations
Integrations for Reputon's app include Checkout, Google reviews, Facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot. These integrations enable a smooth flow of operations, helping businesses efficiently manage their review collection and display process across multiple channels. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
