Gain insights into customer opinion and collect feedback with post-purchase surveys. Improve your customer experience and boost customer satisfaction with a custom Survey using our customer survey form/customer satisfaction survey Shopify app.

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Shopify Post Purchase Survey

Key Features of the Shopify Post Purchase Survey App

Maximize revenue by diving deeper into customer insights.

Multiple-Language-Support

Comprehensive Survey Statistics

Easily access all survey data within the app's dashboard for instant insights at any time.

Shopify - Basic text field

Form Success Message Editor

Customize the form's success message editor to match your store's branding using our app.

Shopify - Create Order Email Notifications

Personalized Survey Forms

Choose from a variety of customization options to create distinct and engaging polls, votes, and survey forms.

Shopify - Display click counts

Admin Notification

Stay updated with real-time notifications whenever a customer submits post-purchase feedback.

Shopify - Multiple templates

Advanced CSS

Elevate your form's appearance with the Advanced CSS block, customizing it to captivate your customers and differentiate from competitors.

Shopify - Multiple templates

Customer Loyalty Metrics

Utilize the Net Promoter Score scale to calculate and monitor your customer loyalty score, providing insights into your business's most valuable customer base.

Shopify - Conditional Logic

Conditional Logic

Leverage Conditional Logic feature to craft responsive post-purchase surveys that evolve based on user responses.

About the Shopify Post Purchase Survey App

Maximize Customer Retention with the NPS Post Purchase Survey App

Building loyal customers is key for Shopify merchants, as retaining them is more cost-effective than acquiring new ones. To ensure repeat business, it's crucial to offer an exceptional customer experience. Understand what might deter them from your brand by actively seeking their feedback post-purchase. Our NPS Post Purchase Survey App lets you quickly gather insights, helping you refine your approach and enhance the overall shopping experience. Use this feedback to optimize your marketing strategies and minimize potential obstacles.

Why Choose Hulk NPS Post Purchase Survey App?

Elevate customer engagement effortlessly with intuitive features like emojis, star ratings, and custom fonts, making feedback submission a breeze. Gain valuable marketing insights to shape targeted initiatives and personalized campaigns based on customer personas. Seamlessly integrate the feedback form into your checkout or thank-you page, maximizing the likelihood of customers sharing their thoughts. Leverage NPS data to uncover trends, using them as social proof to strengthen customer loyalty.


How to Get Started
  • Create Your Questions: Utilize the 'Add New' button to input relevant survey questions into the Post Purchase NPS Survey Form.
  • Design Engaging Titles: With the Form Title Editor, create compelling titles for your survey forms.
  • Position with Precision: Position the Hulk NPS Post Purchase Survey App on your product or checkout page as desired.

Join our community of successful brands at HulkApps today!

Full description

Maximize the Potential of the Shopify Post Purchase Survey App

Insights

NPS provides a clear view of customer sentiments towards your product, highlighting its strengths and areas for improvement. It offers insights into customer loyalty, potential churn, and revenue projections. Regular NPS surveys are essential to continually gauge and enhance customer satisfaction.

Analytics

Post-purchase surveys offer valuable insights into customer experiences, highlighting successes and areas for improvement. By gathering feedback from recent buyers, you can enhance retention strategies and identify opportunities for cross-selling and up-selling.

Customer Engagement

Leveraging a survey app strengthens merchant-customer relationships, gauges customer satisfaction, and devises impactful strategies to boost repeat business.

Product Planning & Roadmap

Engage with customers to avoid development mistakes, prioritize feature enhancements, uncover innovative marketing approaches, and gauge the maturity of recent feature releases based on user interactions.

Thank You Gift Card Strategy

Utilize gift cards as incentives to encourage customer reviews, harnessing their feedback to drive your business improvements.

Pricing

Development

Perfect for start-ups

Free

  • tick mark iconAny development store can use this app for free until they upgrade their account to a paid Shopify plan

Pro

Perfect for growing businesses

$20/mo

  • tick mark iconUnlimited Responses
  • tick mark iconWhite Labeled Forms (No Watermarks)
  • tick mark iconExport Responses as CSV
  • tick mark iconRequired/Optional Field
  • tick mark iconSurvey Statistics
  • tick mark iconConditional Logic

*Introducing our Annual Plan - Upgrade your account to the Annual Plan and get 2 months free of charge!

Post Purchase Survey App in Numbers

2.8M

Survey Responses

9K

Survey Questions

6K

Installs

4.6

Rating

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Shopify Post Purchase Survey
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