Meet ever-growing customer expectations with our must-have Order Status Tracker App
Customers can get a quick view of their orders in the process by order value and email address.
Experience tremendous fall in support tickets with real-time order tracking.
Real-time package tracking that integrates all the popular carriers across the globe. You name it, we have it.
This allows customers to enter their email address and order number, empowering them to access their order information.
From the time an order is placed until it is delivered, the customer wants to know every single state of their order. Every major retailer has order tracking built into their stores, and now you can too! Increase customer satisfaction while simultaneously decreasing your support costs with the Order Status Tracker App by HulkApps. Customers can simply enter their order number and email address to see their latest order status.
Order lookup allows the customer to gain insights into the products included in their order, the real-time status of their package, i.e., shipped, out for delivery, etc., where their order is at any given time, and many more.
1. Reduce the #1 support request, "Where's my order?" by letting your customers help themselves integrate with hundreds of carriers across the globe.
2. View the total and monthly statistics to track order lookup counts of specific customers.
3. Shipment status
Quickly tap into the potential of order status tracking for your customers with our Order Status Tracker App. Our app helps the customer to gain insights into the products included in their order and their package's real-time status, i.e., shipped, out for delivery, where their order is in time, and many more order statuses.
The customer needs to know every condition of their order from the moment an order is placed before it is shipped. Each retail store has built order tracking into their stores, and you can too! Increase customer satisfaction with the Order Status Tracker App by HulkApps while simultaneously reducing the service costs. To see their new order status, buyers can enter their order number and email address.
Join our community of successful brands at HulkApps and get started today!
Perfect for start-ups
Perfect for growing teams
Perfect for small businesses
Perfect for larger enterprises
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Meet ever-growing customer expectations with our must-have Order Status Tracker App.
The Order Status Tracker supports over 1100 carrier options all around the world. Some of the carriers supported are FedEx, UPS, and DHL.
Every aspect of the Order Status Tracker App is mobile responsive, and the Google Lighthouse test verifies this claim.
This functionality allows you to send email notifications to your customers anytime the delivery status of their purchase changes with trigger delays. Email notifications can now be triggered for both the default/native status of an order as well as any custom statuses that you have created.
The Order Status Tracker App feature lets you modify the image displayed on your order search page. This allows you to promote special deals for returning clients or anything else.
The Order Status Tracker enables you to provide an approximate delivery date to your customers. This estimation can be derived from the following three parameters: order created date, destination, order fulfilment date.
The order status page contains up to two extra buttons that can be configured to do any action. For instance, FAQ, or contact your support team if there are any delivery concerns.
With the Order Status Tracker App, you can send conventional email notifications or opt for a more personalized approach by sending your client personalized email notifications.
This functionality allows you to fully configure the domain from which order status updates are sent to your customers.
Order Status Tracker App can sync package details and status with Shopify for fulfillment events like “Out for delivery” or “Delivered”, allowing merchants to choose from Shopify native emails or in-app email option.
Block specific countries, states, or cities to show up on the order tracking page by entering the keywords you need to hide and make them invisible in the tracking details with a custom message.
Merchants can troubleshoot order exceptions using shipping alerts for instances like: order not found, order cancelled, failed attempt, tracking expired, temporary delayed, undelivered.
Create highly targeted and personalized custom labels and descriptions to order tracking pages and pick a specific time to automate the trigger.
Merchants can export their order data as a CSV-formatted file. When they choose to export orders the report will list each unique order on its own row and will or will not include product line items.
Merchants can drive traffic to their site instead of a certain third-party carrier's domain to not only provide the best shopping experience, but also to manage how their tracking page appears on the search engine listing.
Different ways you can utilize the Order Status Tracker App
Due to the fact that you can modify the banner on the order lookup page, you can promote whatever you choose.
You may use this space to offer special customer loyalty rewards or discounts, among many options.
Highlight a promotional code on the banner and combine it with our VolumeBoost application. You can offer special discounts to your regular customers to improve brand loyalty and lower your customer acquisition costs.
Adding a result page map lets your customers be up-to-date with their orders. Many customization options are available for the result page map, like displaying in-depth shipping information or package content details.
Delivery is frequently the most stressful aspect of purchase for the buyer. Even if the product entirely meets the customer's needs, their perception of the product may be negatively affected if the delivery takes too long or if they are kept in the dark regarding the status of their order.
Additional buttons on your result page are a valuable Order Tracker feature. Select "Result Page" in the app's settings after installation. You may add up to two buttons that take buyers to a certain page or URL. The buttons' text, border, background, thickness, and radius are all adjustable. You must enable each button in settings for it to appear on the Result Page.
Give your customers peace of mind by tracking their orders on a map. Set up your map tracker preview in the app settings under "Results Page." You can see the map preview, shipment details, package content, or all of them at the same time.
By default, Shopify offers five order statuses:
With the Order Status Tracker App, you can add custom statuses on the result page to keep your customers in the loop about their orders. There is no limit to how many custom statuses you can add between Shopify's default ones.
For example, if you own a jewelry store, your custom status might look something like this:
Your support team may frequently receive tickets with questions regarding the location of customer orders and the estimated delivery date. Reduce the number of such tickets by implementing the Order Status App.
This benefit may be extremely helpful during the holiday shopping season, when your support team may be overwhelmed with numerous tickets.
Perfect for scaling businesses
*Introducing Annual Plan - Upgrade your account to Annual Plan and get 2 Months Free!
Enterprise plan available based on your needs.
News on Shopify app releases, merchant stories, and the latest news in ecommerce for a successful online business.
Your source for recent updates for Order Status Tracker.
Integrate the app with your existing Shopify theme following this simple guide.
Best practices for getting started and advanced customization techniques.
Explore the fundamentals of Order Status Tracker feature by feature.
Dive into the details of using Order Status Tracker App.
Order tracking is essential for your ecommerce company since it informs customers when their order will arrive and where it is in the delivery process. This offers customers trust in your company's reliability and transparency and lowers customer contact about the order progress.
The Order Status Tracker App provides customers with information on the products included in their order, the real-time status of their package (shipped, out for delivery, etc.), where their order is at any given time, and much more.
Any new store that installs our Order Status Tracker App and has more than 25 store orders per month will need to upgrade its plan. Consider increasing your plan if your store's orders rise.
Our Order Status Tracker App is integrated across 1100+ carriers, including AmazonMws, Aramex, Arrow XL, and much more.
We've offered a hassle-free service with a real-time location tracking capability by integrating Google Maps. Making your online interactions with customers quicker and more comfortable while knowing where their orders are at any given time.
The full-stack Shopify logistics solution from HulkApps ensures that your customers can track orders and keep up to date without you having to lift a finger. Our shipment tracker app has a guide that walks you through each step of setting up order tracking in your Shopify store.
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Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.
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