App Status

All Systems Are Operational

  • Options, SKUs, and Rules & Customization - Infinite Product Options Admin
  • Options, SKUs, and Rules & Customization - Infinite Product Options Servers
  • Options, SKUs, and Rules & Customization - Infinite Product Options Storage
Upcoming Issues
  • No upcoming issues
On-going Issues
  • Sep 22, 2022
    • Hulk Product Options Application Upgrade

On-goingOn Sept 22, 2022 [6:30 AM EST] to Sept 22, 2022 [7:00 AM EST], our application is scheduled for new updates. All users won't not be able access the application features during the maintenance window. And there is no effect on the storefront functions. 

Past Issues
  • Jun 6, 2022
    • VolumeBoost Application Upgrade

Resolved: On Jun 6, 2022 [6:00 AM EST] to Jun 6, 2022 [7:00 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.

  • Mar 23, 2022
    • Post Purchase Survey Application Upgrade

ResolvedOn Mar 23, 2022 [3:30 AM EST] to Mar 23, 2022 [5:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.

  • Mar 15, 2022
    • Hulk Product Product Options Server Outage

ResolvedOn Mar 15, 2022 [2:00 PM EST] to Mar 15, 2022 [2:20 PM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.

  • Feb 28, 2022
    • ReOrder Master - Repeat Orders Application Upgrade

ResolvedOn Feb 28, 2022 [1:30 AM EST] to Feb 28, 2022 [4:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.

  • Feb 24, 2022
    • Age Verification 18+ Popup Application Upgrade 

ResolvedOn Feb 24, 2022 [1:30 AM EST] to Feb 24, 2022 [4:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.

  • Sept 8, 2021
    • VolumeBoost application Application Upgrade

ResolvedOn Sept 8, 2021 [2:00 AM EST] to Sept 8, 2021 [2:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.

  • Sept 8, 2021
    • Hulk Product Options application Application Upgrade

ResolvedOn Sept 8, 2021 [1:30 AM EST] to Sept 8, 2021 [2:00 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.

  • Aug 3, 2021
    • VolumeBoost application Server Maintenance

ResolvedOn Aug 3, 2021 [3:00 AM EST] to Aug 3, 2021 [3:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • July 15, 2021
    • Advanced Wishlist application Server Maintenance

ResolvedOn July 15, 2021 [5:00 AM EST] to July 15, 2021 [5:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • July 7, 2021
    • Order Status Tracker application Server Maintenance

ResolvedOn July 7, 2021 [2:30 AM EST] to July 7, 2021 [3:15 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • July 5, 2021
    • Order Status Tracker application Server Maintenance

ResolvedOn July 5, 2021 [12:30 AM EST] to July 5, 2021 [1:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • May 24, 2021
    • Infinite Product Options application Server Maintenance

ResolvedOn May 24, 2021 [2:00 AM EST] to May 24, 2021 [3:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • May 18, 2021
    • SalesPop application Server Maintenance

ResolvedOn May 18, 2021 [1:30 AM EST] to May 18, 2021 [3:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • May 12, 2021
    • VolumeBoost application Server Maintenance

ResolvedOn May 12, 2021 [2:00 AM EST] to May 12, 2021 [3:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • April 21, 2021
    • Advanced Wishlist application Server Maintenance

ResolvedOn Apr 21, 2021 [2:00 AM EST] to Apr 21, 2021 [3:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • April 15, 2021
    • SalesPop application Server Maintenance

ResolvedOn Apr 15, 2021 [1:30 AM EST] to Apr 15, 2021 [03:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.

  • April 13, 2021
    • VolumeBoost application Speed Improvements

ResolvedOn Apr 13, 2021 [2:00 AM EST] to Apr 13, 2021 [03:00 AM EST], our application is scheduled for Speed Improvement updates. Some users might not be able access the application during the maintenance window. 

  • April 07, 2021
    • Infinite Product Options application Server Maintenance

ResolvedOn Apr 07, 2021 [2:00 AM EST] to Apr 07, 2021 [03:00 AM EST], our application is scheduled for design and server security updates. Users will not be able access the application during the maintenance window. 

  • Jan 22, 2021
    • VolumeBoost (aka Volume & Tiered Discounts) application Server Maintenance

ResolvedOn Jan 22, 2021 [5:30 AM EST] to Jan 22, 2021 [06:30 AM EST], our application is scheduled for design and server security updates. Users will not be able access the application during the maintenance window. 

  • Nov 26, 2020
    • VolumeBoost (aka Volume & Tiered Discounts) application Server Maintenance

Resolved: On  Nov 26, 2020 [12:30 AM EST] to Nov 26, 2020 [01:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. 

  • Nov 25, 2020
    • Product Reviews application Server Maintenance

Resolved: On  Nov 25, 2020 [4:45 AM EST] to Nov 25, 2020 [05:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. 

  • Nov 25, 2020
    • Mobile App Builder application Server Maintenance

Resolved: On  Nov 25, 2020 [4:30 AM EST] to Nov 25, 2020 [04:45 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. 

  • Nov 18, 2020
    • Metafield Master application Server Maintenance

Resolved: On  Nov 18, 2020 [2:00 AM EST] to Nov 18, 2020 [03:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. 

  • Nov 18, 2020
    • SalesPop application Server Maintenance

Resolved: On  Nov 18, 2020 [1:00 AM EST] to Nov 18, 2020 [01:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. 

  • Nov 18, 2020
    • ReOrder application Server Maintenance

Resolved: On  Nov 18, 2020 [12:30 AM EST] to Nov 18, 2020 [01:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. 

  • Nov 17, 2020
    • Order Status Tracker application Server Maintenance

Resolved: On  Nov 17, 2020 [12:30 AM EST] to Nov 17, 2020 [01:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. 

  • Nov 09, 2020

    • Product Reviews application new update roll-out. 

Resolved: On  Nov 09, 2020 [01:30 AM EST] to Nov 09, 2020 [02:30 AM EST], our application was scheduled for version and new features update. Users will not be able access the application during the maintenance window

  • Nov 06, 2020
    • Free Trust Badge Master application Server Maintenance

Resolved: On  Nov 06, 2020 [04:30 AM EST] to Nov 06, 2020 [06:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window

  • Oct 27, 2020
    • Infinite Product Options application Server Maintenance

Resolved: On Oct 27, 2020 [04:30 AM EST] to Oct 27, 2020 [06:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during maintenance window

  • Oct 20, 2020
    • VolumeBoost (aka Volume & Tiered Discounts) and Simple Contact Us Form applications Server Maintenance

Resolved: On Oct 20, 2020 [01:45 AM EST] to Oct 20, 2020 [04:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during maintenance window

  • Oct 19, 2020
    • Post Purchase Survey Security Update 

Resolved: On Oct 19, 2020 [05:00 AM EST] to Oct 19, 2020 [07:00 AM EST], our application servers are scheduled for security update. Users will not be able access the application during maintenance window

  • Oct 19, 2020
    • Age Verification, Badge Master and Sales Pop applications Sercurity Updates.

Resolved: On Oct 19, 2020 [02:00 AM EST] to Oct 29, 2020 [04:00 AM EST], our applications are scheduled for security update. Users will not be able access the application during maintenance window

  • Oct 13, 2020
    • GDPR + CCPA Cookie Bar App Update 

Resolved: On Oct 13, 2020 [06:30 AM EST] to June 29, 2020 [07:00 AM EST], update of our application is rolled out with new features. There might be a downtime for 45 mins where users will unable to access the application

  • June 25, 2020
    • Simple Contact Us Form Server Maintenance 

Resolved: On June 29, 2020 [06:30 AM EST] to June 29, 2020 [07:00 AM EST], our application servers are scheduled for maintenance. Users will not be able access the application during maintenance

  • June 25, 2020
    • VolumeBoost (aka Volume & Tiered Discounts) Server Maintenance 

Resolved: On July 2, 2020 [07:30 AM EST] to July 2, 2020 [09:30 AM EST], our application servers are scheduled for maintenance. Users will not be able access the application during maintenance.

  • June 23, 2020
    • Infnite Product Options has stopped functioning

Resolved: From Jun 22, 2020 [06:15 PM EST] to June 23, 2020 [10:45 PM EST], Users are unable to access the application from the Shopify back-end and also no customers were able to place the orders on Shopify store.

  • Mar 27,2020
    • Order Status Tracker has stopped functioning

Resolved: From Mar 27,2020 [1:30 AM EST] to Mar 27, 2020 [07:30 AM EST], Users are unable to access the application from the Shopify back-end and customers are unable track their orders on Storefront. Our developers are working on it and will resolve the issue ASAP.

  • Feb 20,2020
    • Emails are not delivered due to a change in eMail Service policy.

Resolved: From Feb 19,2020 [11:00 AM EST] to Feb 21, 2020 [03:00 PM EST], No activity emails are being delivered to Merchants and respective store's customers due to a change in policy. Our developers has implement the changes. This incident is now resolved.

  • Jan 26,2020
    • Our Product Reviews application is experiencing issue with Shopify App Bridge

Resolved: From Jan 26,2020 [09:30 AM EST] to Jan 29, 2020 [01:45 PM EST], Product Reviews application is experiencing issue with Shopify App Bridge and it is been looked after by our app developers and Shopify app support team. This incident is now resolved.

  • Dec 8,2019
    • Some of our apps were experiencing a server down time

Resolved: From Dec 08,2019 [10:00 PM EST] to Dec 09,2019 [07:00 AM EST], Infinite Product Options & VolumeBoost (aka Volume & Tiered Discounts) apps experienced a downtime of our server. This incident is now resolved.

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