The Essential Guide to Shopify Import Review: Transforming Your E-commerce Experience

Table of Contents

  1. Introduction
  2. The Paramount Importance of Customer Reviews
  3. Navigating the Sunset of Shopify's Product Reviews App
  4. Spotlight on Superior Third-Party Review Apps
  5. Conclusion
  6. FAQ Section

In the ever-evolving landscape of e-commerce, driving consumer trust and boosting sales hinges significantly on harnessing the power of customer reviews. With the recent developments around Shopify's Product Reviews app, merchants are scouting for the best strategies and tools to manage and import reviews seamlessly. In this comprehensive guide, we'll delve into the essentials of Shopify import review, exploring why reviews are key, how to transition smoothly with the upcoming changes, and spotlighting third-party apps that offer robust solutions.


Did you know that a staggering 93% of consumers say online reviews impact their purchasing decisions? This statistic is a testament to the undeniable influence that customer feedback wields in the digital marketplace. As Shopify sets the stage to retire its native Product Reviews app, understanding the nuances of importing reviews, utilizing alternative tools, and maintaining the credibility and appeal of your online store becomes more critical than ever.

This blog post aims to equip Shopify merchants with the knowledge and tools they need to navigate the changes in review management effectively. By the end, you'll have a clearer understanding of the importance of product reviews, how to ensure a smooth transition from Shopify's Product Reviews app, and get acquainted with superior third-party review apps that can elevate your store's reputation and sales.

The Paramount Importance of Customer Reviews

In a digital era where competition is fierce, establishing trust and authenticity through customer reviews is non-negotiable. Reviews not only influence consumer decisions but also enhance your store's visibility and SEO, drive high-quality traffic, and provide critical feedback for improving your offerings. Additionally, featuring real customer experiences can significantly enhance the social proof of your products, ultimately leading to increased conversion rates.

Navigating the Sunset of Shopify's Product Reviews App

With the announcement that Shopify's Product Reviews app will be sunset and completely removed by May 2024, merchants must prepare to transition to alternative solutions. The key is to export your existing reviews from the Shopify app and import them into a new app of your choice. This process, while seemingly daunting, offers a unique opportunity to reassess your review management strategy and opt for a tool that aligns with your current needs and future growth plans.

Effective Strategies for Importing Reviews

  1. Exporting Previous Reviews: Before the sunsetting date, export your reviews from the Shopify Product Reviews app. Shopify allows exports in a CSV format, simplifying the process of transferring your data to a new platform.

  2. Choosing the Right Tool: Select a review management app that offers seamless import capabilities, compatibility with your Shopify theme, and the features you need to showcase your reviews effectively.

  3. Customization and Integration: Opt for apps that allow customization of review displays to match your store's aesthetic and ensure that they integrate well with your product pages for optimal user experience.

  4. Utilize Visual Reviews: Consider platforms that support photo and video reviews to enhance authenticity and engagement on your product pages.

  5. Ensure Mobile Responsiveness: With the majority of consumers shopping on mobile devices, it's crucial to choose a review management tool optimized for mobile experiences.

Spotlight on Superior Third-Party Review Apps

Given the plethora of review apps available in the Shopify App Store, selecting the best fit for your store might seem overwhelming. Here, we underscore two standout options based on their features, user feedback, and overall performance. AliExpress Reviews

Key Features:

  • Import unlimited reviews from AliExpress directly to your Shopify store.
  • Display reviews using or any review app of your choice.
  • Flexible import settings and multilingual support.

Merchant Feedback: Users commend for its ease of use, customizable features, and excellent customer service, making it a strong candidate for those seeking to enrich their product pages with authentic reviews.

WiseReviews - Reviews Importer

Key Features:

  • Simplify importing photo and video reviews from platforms like Shopee, Amazon, and Etsy.
  • Customize widgets to match your store’s design, elevating your online presence.
  • Provides a free plan, with premium plans available for advanced features.

Merchant Feedback: The app has garnered praise for its user-friendly interface, robust feature set, and support team efficiency, proving it's a potent tool for enhancing social proof on your online store.


In light of Shopify's Product Reviews app sunsetting, adeptly managing and showcasing customer reviews has never been more essential. This blog post has navigated through the significance of reviews, strategic insights for transitioning to new review management tools, and highlighted superior third-party apps that promise to boost the credibility and appeal of your Shopify store.

By proactively adjusting to these changes, embracing innovative review management solutions, and harnessing the power of customer feedback, merchants are well-positioned to elevate their e-commerce experience, drive growth, and foster lasting customer trust.

FAQ Section

How can I export my reviews from Shopify’s Product Reviews app?

Before the app is sunset in May 2024, navigate to the app's settings in your Shopify admin and use the export feature to download your reviews in a CSV format.

Are there free alternatives to Shopify's Product Reviews app?

Yes, some third-party apps offer free plans with basic features. Evaluate your store’s needs to choose an app that offers the right balance between cost and functionality.

Can I import photo and video reviews to my new chosen app?

Many modern review apps support importing visual content. Ensure the app you choose explicitly states compatibility with photo and video reviews.

Will changing review apps affect my SEO?

While transitioning, ensure that your new app supports SEO-friendly review displays. Properly integrated, changing apps should not negatively impact your SEO and might even provide enhancements.

How do I ensure my imported reviews look consistent with my store's design?

Opt for review apps that offer extensive customization options. This allows you to tailor the appearance of your review widgets to seamlessly blend with your store’s aesthetic.