Master Guide on Making Your Shopify Store Not Visible

Table of Contents

  1. Introduction
  2. Understanding Shopify Visibility Options
  3. Making Adjustments While Paused
  4. Reopening Your Store
  5. Key Points on Store Visibility Management
  6. Conclusion
  7. FAQ


Imagine launching an online store, pouring your heart and soul into its setup and product selection, only to realize you need to put it on hold. Whether for inventory updates, a business model pivot, or simply a well-deserved vacation, there are moments when you might ask, "How can I make my Shopify store not visible?" This is where our comprehensive guide steps in to demystify the process, equipping you with the know-how to temporarily or permanently hide your Shopify store from public view, ensuring your online presence aligns perfectly with your business's current needs.

By the end of this post, you'll know exactly how to pause or deactivate your store, manage customer access, and maintain or fully remove your store's online footprint. And what sets this guide apart? It dives deep into not just the "how" but also the "why" and "when" making store invisibility an advantageous strategy.

Understanding Shopify Visibility Options

Shopify provides two primary methods to control your store's visibility: Pausing and Deactivating. Each offers different levels of accessibility for both you and your customers, accompanied by varying financial implications.

Pausing Your Store

Pausing is an excellent option for those seeking a temporary break without severing ties completely. Shopify's Pause and Build plan is a budget-friendly alternative, allowing you to tweak your store's backend while the customer-facing aspects remain inactive.

Eligibility and Considerations:

  • Eligibility: Your store must be past its free trial and already on a paid plan.
  • Cost: A nominal $9 USD per month fee keeps your store in a dormant yet accessible state.
  • Functionality During Pause: You can edit products and design aspects but cannot make sales.

How to Pause:

  1. Navigate to your Shopify admin panel and select the appropriate option under settings.
  2. Understand that pausing impacts certain functionalities like checkout and POS systems.

Deactivating Your Store

For those looking to completely remove their store's online presence, deactivation is the final step. This permanently cancels your Shopify subscription and removes access to your admin panel.

Before Deactivation:

  • Backup essential data and review Shopify's terms of service.
  • Consider the implications on unfinished customer orders and store domains.

Steps to Deactivate:

  1. Cancel your Shopify subscription via the admin panel.
  2. Follow the prompts to confirm deactivation, being aware of any third-party apps or services that may require separate cancellation.

Making Adjustments While Paused

Even during a pause, there's room for strategic adjustments. Consider enhancing your customer experience by customizing your theme to discreetly indicate your store's non-active status, such as by:

  • Hiding product prices and "Add to Cart" buttons.
  • Protecting your site with a password page, offering an explanation or a timeline for return.

Reopening Your Store

Should you decide to breathe life back into your Shopify store, the process is straightforward:

  1. Log back into your Shopify admin and select a new plan appropriate for your business model.
  2. If you had set up a password page, ensure it’s removed so customers can freely browse your products.

Key Points on Store Visibility Management

  • Pausing vs. Deactivation: Choose based on the length of your break and the level of access you wish to maintain.
  • Impact on Functionality: Both options affect how your store operates, especially concerning sales and customer interaction.
  • Cost Considerations: Pausing offers a reduced monthly fee versus the full cost of a subscription plan.


Whether you're taking a brief hiatus or closing your online shop, Shopify's flexibility allows you to adjust your store's visibility to fit your circumstances. Remember, making your store not visible isn’t the end. It can be a strategic pause, a moment to reassess and recalibrate, or a step towards a new venture. By following the guidelines above, you ensure a smooth transition, keeping your options open for whatever the future holds.


Q: Can I still access my Shopify admin if I pause my store? A: Yes, you can access your Shopify admin to make backend changes but cannot make sales.

Q: What happens to my domain if I deactivate my Shopify store? A: If you own your domain through Shopify, you may need to transfer it to another platform to avoid service interruptions.

Q: Can I pause my store during the free trial? A: No, pausing is only available after you’ve selected a paid plan.

Q: Is it possible to reactivate my store after deactivation? A: Reactivation is possible, but you’ll need to choose a new plan and may need to reconfigure certain aspects of your store.

Ultimately, whether to pause or deactivate your Shopify store is a significant decision that depends on your unique business needs and future plans. Making informed choices about your store's visibility ensures that you can adapt to changes while minimizing stress and maximizing potential future opportunities.