Making Your Shopify Store Not Live: A Complete Step-by-Step Guide

Table of Contents

  1. Introduction
  2. Understanding Your Options
  3. Step-by-Step Guide to Making Your Store Not Live
  4. Reopening or Selling Your Store
  5. Conclusion


Have you ever wondered why someone would want to make their Shopify store not live? Whether you're undergoing maintenance, tweaking your store design, or simply taking a break, there are numerous reasons why pausing or deactivating your Shopify store might be necessary. In this blog post, we’ll explore how to effectively make your Shopify store not live, covering both temporary and permanent methods. By the end, you’ll understand the ins and outs of managing your store's visibility and learn how to navigate these changes smoothly, ensuring minimal impact on your business.

Surprisingly, Shopify allows store owners more flexibility than is commonly known. From pausing your store while you work on it to completely deactivating it, you have options at your disposal. Why is this relevant now, more than ever? With the e-commerce world constantly evolving, having control over your store’s operational status is crucial. This post will guide you through each step, ensuring your store aligns with your current business needs and goals.

Understanding Your Options

Pausing Your Shopify Store

If you're not ready for a full goodbye, pausing your Shopify store might be the best route. The "Pause and Build" plan is a lesser-known gem for sellers who need a breather but want to continue working on their store behind the scenes.

Eligibility and Implications

  • Eligibility: Your store must be past the free trial and on a paid plan.
  • What Happens: While paused, customers can view products but cannot make purchases. Your checkout is deactivated, yet you can still access the admin area.

Deactivating Your Shopify Store

Sometimes, a more definitive step is necessary. Deactivating your Shopify store is a straightforward process but comes with considerations regarding customer data, ongoing subscriptions, and domain management.

Precautions Before Deactivation

  • Review Terms of Service: Understand the implications for your accounts and data.
  • Export Important Data: Save any crucial information you might need access to later.

Step-by-Step Guide to Making Your Store Not Live

Pausing Your Store

  1. Navigate to Settings: In your Shopify admin, go to "Settings" and then "Plan."
  2. Select "Pause and Build": This option allows for a reduced monthly fee while pausing your store.
  3. Customize your message: Inform your customers about the pause and any relevant details.

Deactivating Your Store

  1. Cancel Subscriptions: Ensure all third-party apps and services are canceled to avoid unexpected charges.
  2. Contact Shopify Support: For deactivation, it’s good practice to touch base with support for any last-minute considerations.
  3. Follow the Steps: Within the admin panel, you can find the option to deactivate your store under "Settings" > "Account."

Managing Your Domain and Customer Information

  • Transfer your domain: If you intend to keep your custom domain, make sure to transfer it before deactivation.
  • Request Data Deletion: For privacy compliance, you may need to have customer data deleted. Shopify can assist with this process.

Reopening or Selling Your Store

Change of heart? Reopening your store is as simple as selecting a new plan and removing any storefront passwords. If you’re considering selling, Shopify’s Exchange Marketplace offers a platform to find a buyer, with Escrow services ensuring a secure transaction process.


Whether you're pausing, deactivating, or even considering selling your Shopify store, understanding the right steps and implications is key to making informed decisions. Remember, what’s essential is aligning these actions with your business strategy and personal circumstances. Shopify provides the flexibility to manage your store's status effectively, ensuring you can adapt to whatever your entrepreneurial journey throws your way.

FAQ about Making Shopify Store Not Live

Q: Can I access my store data after deactivation? A: Yes, for a period. Shopify stores your information for a limited time, allowing for reactivation.

Q: Will pausing my store affect my SEO? A: Temporarily pausing your store might have a minimal impact on SEO, but deactivating it can lead to a significant effect since the store goes offline.