How to Delete Your Shopify Account: A Step-by-Step Guide

Table of Contents

  1. Introduction
  2. Why Delete a Shopify Account?
  3. Preparing to Delete Your Shopify Account
  4. After Deletion: What's Next?
  5. FAQs

Starting an online store with Shopify can be an exciting journey into the world of e-commerce. However, there may come a time when you need to say goodbye, whether you’re moving to a different platform, closing down your business, or simply taking a break. Whatever the reason, deleting your Shopify account is a straightforward process, but it’s important to take certain steps to ensure you do it correctly and understand the implications. Let's dive into how you can permanently delete your Shopify account and what you should consider before taking this step.


Are you considering closing your Shopify store but not sure how to go about it? Whether it's due to a shift in business strategy or a decision to take your online store in a new direction, understanding the process of deleting your Shopify account is crucial. This blog post will guide you through each step, ensuring a smooth transition away from Shopify. We'll also highlight key considerations to bear in mind before making this significant decision. By the end, you'll be equipped with all the information you need to confidently close your Shopify account, should you choose to do so.

Why Delete a Shopify Account?

The decision to close a Shopify store isn't one taken lightly. Various reasons could prompt this move— maybe you’re exploring a new business model, or perhaps the costs are outweighing the benefits. Whatever your motivation, it's essential to approach this process informed and prepared.

Preparing to Delete Your Shopify Account

Before you hit the 'delete' button, some important steps and considerations are vital to ensuring you leave no loose ends.

  1. Settle Outstanding Charges: Ensure all your pending bills with Shopify are cleared. This step is crucial to avoid any surprise invoices post-deactivation.

  2. Backup Your Data: Export any valuable store data, such as customer lists, product information, and order history. This data might come in handy for future ventures or record-keeping.

  3. Cancel Third-Party Apps and Subscriptions: Remember, deleting your Shopify store doesn't automatically cancel subscriptions or payments for any third-party apps you might be using. Review these and cancel accordingly.

  4. Consider Your Domain: If you purchased your domain through Shopify, decide whether you’d like to transfer it to another provider. Not doing so may result in losing control of the domain.

How to Delete Your Shopify Account Permanently

Now, let’s walk through the steps of permanently closing your Shopify account. This process is irreversible, so ensure you’ve taken all necessary precautions mentioned earlier.

  1. Log into Your Shopify Admin Panel: Start by signing into your Shopify admin dashboard. Make sure you're using an account with the necessary permissions to make these changes.

  2. Navigate to the 'Plan' Section: In your admin panel, go to 'Settings' and select the 'Plan' option. Here, you'll find the details of your current plan and the option to deactivate your account.

  3. Deactivate Your Store: Click on ‘Cancel subscription and deactivate store’. You'll be asked to provide a reason for your cancellation—choose the one that best fits your situation.

  4. Confirm Deactivation: Shopify will ask you to enter your password again to confirm the account deactivation. Once confirmed, your Shopify store will be permanently deleted.

Congratulations! You've successfully navigated through the process of deleting your Shopify account.

After Deletion: What's Next?

With your Shopify account deleted, you might be contemplating your next steps. Whether it’s exploring alternative e-commerce platforms, taking your business in a new direction, or starting fresh with a new business idea, the digital world offers limitless opportunities.


  1. Can I reopen a deleted Shopify account?

    • Once deleted, a Shopify account cannot be reopened. However, you can start a new account if you wish to return to Shopify in the future.
  2. Will I immediately stop being billed by Shopify after account deletion?

    • Yes, deleting your account halts all future billing from Shopify for your subscription. However, ensure all outstanding bills are settled to avoid surprises.
  3. What happens to my custom domain?

    • If you bought your domain through Shopify, you need to transfer it before deleting your account. Otherwise, you risk losing ownership of the domain.
  4. Can I keep my data after deleting my account?

    • Yes, but you must export all necessary data before deletion, as you won’t have access to this information through Shopify afterward.
  5. Is it possible to cancel third-party app subscriptions through Shopify?

    • No, you must cancel each third-party app subscription directly through the respective service providers.


Deleting your Shopify account is a significant step that comes with both closure and new beginnings. By following the detailed steps outlined in this guide and considering the important preparatory actions, you can ensure that the process is as seamless and trouble-free as possible. Whether you're closing your store to explore new ventures or simply taking a break, the digital world is brimming with opportunities waiting for you.