Shopify Feedback and Surveys Apps: qikify Contact Form Builder vs EVM Customer Testimonials

Table of Contents

  1. Introduction
  2. How Does qikify Contact Form Builder Work?
  3. How Does EVM Customer Testimonials Work?
  4. How Much Does qikify Contact Form Builder Cost?
  5. How Much Does EVM Customer Testimonials Cost?
  6. Cost Analysis: qikify Contact Form Builder vs. EVM Customer Testimonials
  7. User Reviews & Customer Support Insights
  8. Integration and Compatibility Comparison
  9. Conclusion

Introduction

Data suggests that nearly 70% of customers who abandon their carts do so due to inadequate customer service, including poor communication pathways. In the fabric of e-commerce, feedback and survey apps are the threads that bind customer experience to continuous improvement. Two notable players in this arena are qikify Contact Form Builder and EVM Customer Testimonials. Both apps excel in streamlining customer interactions and amplifying user feedback, each with a suite of features that cater to businesses seeking to engage customers and solicit insightful feedback. With smooth integration into Shopify's platform, these apps aim to refine the shopping experience and fortify brand loyalty.

How Does qikify Contact Form Builder Work?

At the core of qikify Contact Form Builder lies a commitment to ease and flexibility. This app enables merchants to construct various custom forms, such as contact and survey forms. The builder accommodates a range of elements, including checkboxes, dropdown menus, and image banners. For businesses of all sizes, this versatility means they can tailor forms to capture the specific information they need from customers. Unique functionalities like Conditional Logic and Form Scheduling set this app apart, allowing for personalized responses and timed form displays. Businesses can harness these features to enhance their feedback processes and forge stronger connections with their customers.

How Does EVM Customer Testimonials Work?

Testimonials stand as social proof of a business's quality and reliability. EVM Customer Testimonials focuses on the display and management of customer endorsements. The app provides a platform for showcasing testimonials in various formats, including grids and slideshows. It supports photo reviews, which can add authenticity to customer stories. Access to different styles and the ability to collect feedback through a website form or email makes it apt for brands that wish to build trust through transparency. Easy customization and dedicated customer support aim to serve the needs of merchants looking for an approachable and effective testimonial solution.

How Much Does qikify Contact Form Builder Cost?

Cost-effectiveness is essential for businesses prioritizing their ROI from every app installed. qikify Contact Form Builder offers a tiered pricing structure: The Free Forever Plan is ideal for startups that need a basic form with up to 10 fields at no cost. The Basic Plan, at $5.99/month, adds unlimited fields and more advanced capabilities like file uploads and submission exports, catering to growing businesses. At $7.99/month, the Premium Plan is tailored for larger enterprises requiring extensive functionality with unlimited forms and larger file uploads. There are no additional costs hidden in these tiers, which makes financial planning for merchants straightforward.

How Much Does EVM Customer Testimonials Cost?

EVM Customer Testimonials adopts a similarly tiered approach: The Free Plan allows merchants to start with up to 5 testimonials, a suitable offer for new entrants. Businesses can upgrade to the Basic Plan for $7.99/month to highlight up to 50 testimonials and gain access to multiple display styles and enhanced customization features. Larger businesses may consider the Standard Plan at $14.99/month for a rich set of features, including support from a dedicated Customer Success Manager and up to 100 testimonials. Each plan is inclusive of all costs, providing enterprises predictability in their expenses.

Cost Analysis: qikify Contact Form Builder vs. EVM Customer Testimonials

When comparing the costs, qikify Contact Form Builder's pricing is slightly lower than EVM Customer Testimonials, although each app offers distinct features. Both apps provide free versions, which makes it easy for users to test their functionalities before committing financially. Discounts and trial periods are not explicitly mentioned, but the clear structure of pricing tiers in both apps makes it easier for businesses to discern the best cost-to-functionality ratio for their needs.

User Reviews & Customer Support Insights

Is qikify Contact Form Builder Good?

With a stellar 4.8-star rating amassed from 514 reviews, qikify Contact Form Builder appears to resonate well with users. Considering its rich feature set and customizability, it's likely that users value the app for its adaptability to different business sizes and needs. The importance of customer support cannot be overstated, and it seems that the app's developers are committed to maintaining satisfactory levels of service.

Is EVM Customer Testimonials Good?

Matching the 4.8-star rating with 417 reviews, EVM Customer Testimonials also enjoys a favorable reputation. This could stem from its focus on highlighting customer satisfaction through easy-to-manage testimonials, as well as its versatility in displaying feedback. The available support may play a critical role in sustaining this positive perception among users.

User Preference: qikify Contact Form Builder or EVM Customer Testimonials?

While both apps share the same high rating, qikify Contact Form Builder leads slightly in the number of reviews, implying a higher usage or stronger presence in the Shopify environment. Users might favor qikify for its comprehensive feature list or prefer EVM for its speciality in testimonials. These preferences may be influenced by the specific needs of the business regarding feedback and survey functionalities.

Integration and Compatibility Comparison

qikify Contact Form Builder Integrations:

qikify boasts integrations with notable email marketing tools like Mailchimp, Klaviyo, Omnisend, alongside Google's reCaptcha for security. These integrations amplify the form's capabilities, allowing for seamless marketing initiatives and enhanced data protection.

EVM Customer Testimonials Integrations:

EVM Customer Testimonials connects with Flits, an app designed to enhance the customer account page on Shopify. This suggests that testimonial sharing can be integrated into a broader strategy of customer relationship management, although the integrations seem more limited than those available for qikify.

Conclusion

Encompassing an array of solutions, from form building to testimonial displays, both qikify Contact Form Builder and EVM Customer Testimonials stand out for their capacity to elevate the customer feedback process on Shopify. User reviews suggest a strong approval for each app, which is vital for trust. Notwithstanding, each app's particular strengths and integrations outline their tailored suitability to different merchant needs. qikify may appeal to those requiring extensive form customization, while EVM fits users who prioritize authenticity and trust through customer stories. Selecting between the two will rest upon specific business requirements and strategic goals. Ultimately, both qikify and EVM empower Shopify merchants to build a bridge to their customers, turning feedback into a foundational pillar for growth and refinement.


Still Searching for the Right Fit?

Discovering the perfect Shopify app for gathering customer feedback can be quite the ordeal. But have you tried the Hulk NPS Post Purchase Survey yet? Developed by HulkApps.com, this app is designed to engage your customers post-purchase, providing you with invaluable insights directly from the source.

Key Features of Hulk NPS Post Purchase Survey

The Hulk NPS Post Purchase Survey stands out with its ability to seamlessly integrate into your Shopify store, offering a plethora of tailored survey options such as checkout surveys, product surveys, and exit surveys. These key features help you gauge your net promoter score and delve into your customers' experiences. Some standout attributes include:

  • One-Click Installation: Get up and running without any complex setup processes.
  • Customizable Surveys: Tailor surveys that resonate with your brand and customer base.
  • Conditional Logic: Create dynamic paths within your surveys, enhancing relevance and engagement.
  • Analytics Dashboard: Quickly analyze the feedback data and action improvements.
  • Embedding Ease: Place your surveys neatly into the Thank You page, boosting the likelihood of customer responses.

With such capabilities at your fingertips, the Hulk NPS Post Purchase Survey app gives you a complete toolbox for understanding and elevating customer satisfaction and loyalty.

Why We Recommend Hulk NPS Post Purchase Survey

We believe in empowering merchants like you with tools that make a difference. What better way to improve your services than by listening to those who matter most – your customers. By choosing Hulk NPS Post Purchase Survey, you're investing in a relationship with your clientele that's based on transparency and growth. Moreover, the ease of use and the depth of insights provided by this app can truly transform how you perceive customer feedback.

Pricing Structure

Hulk NPS Post Purchase Survey comes with a free plan, making it accessible for stores of any size to get started. After the initial 7-day free trial, you can choose from the offered pricing plans—one to fit every stage of your business growth.

Outro with a Call-to-Action

Are you ready to start the conversation with your customers that leads to better products, enhanced services, and a stronger brand? Make the smart move by trying the Hulk NPS Post Purchase Survey app today. It's more than just an app; it's your direct line to customer experience improvement.

Discover the Hulk NPS Post Purchase Survey App Now

Begin the journey towards refined customer service and see where it takes your Shopify store!