Shopify Feedback and Surveys Apps: Hulk Form Builder vs Zigpoll Customer Surveys

Table of Contents

  1. Introduction
  2. How Does Hulk Form Builder Work?
  3. How Does Zigpoll Customer Surveys Work?
  4. How Much Does Hulk Form Builder Cost?
  5. How Much Does Zigpoll Customer Surveys Cost?
  6. Cost Analysis: Hulk Form Builder vs. Zigpoll Customer Surveys
  7. User Reviews & Customer Support Insights
  8. Integration and Compatibility Comparison
  9. Conclusion

Introduction

In a world where over 2.14 billion people are expected to buy goods and services online, understanding customer experience is more than a necessity; it's the linchpin of e-commerce success. Feedback and surveys are crucial in this realm, serving as a direct line to customer insights, leading to enhanced experiences and improved outcomes. Shopify, a prominent e-commerce platform, offers various apps to gather this valuable feedback, among which Hulk Form Builder and Zigpoll Customer Surveys stand out. Not only do these apps provide a comprehensive range of options for feedback and surveys, but they also integrate seamlessly with Shopify and other relevant tools, significantly impacting the overall customer and merchant experience.

How Does Hulk Form Builder Work?

Hulk Form Builder has established itself as an adaptable and efficient tool for creating online forms. A key feature of the app is its ability to fabricate both simple and sophisticated forms tailored to a business's unique needs. The utility of Hulk Form Builder spans across businesses of all sizes, with its drag-and-drop interface making form creation accessible to startups and its robust features like Conditional Logic and UTM tracking satisfying the complex requirements of larger enterprises. Unique functionalities include Google reCaptcha integration, which safeguards against spam, and a mobile-responsive design ensuring accessibility across all devices. Visual customization, file upload capabilities, and seamless connections with marketing platforms are just a few examples of how Hulk Form Builder can elevate a business’s feedback and survey processes.

How Does Zigpoll Customer Surveys Work?

Zigpoll Customer Surveys offers a dynamic way of interacting with customers through multiple survey types. The app's standout feature is its post-purchase and abandoned checkout surveys, which provide merchants with immediate and actionable insights. Tailored for any business scale, from small startups to larger corporations, Zigpoll's AI Insights offer a quick understanding of customer sentiment, essential for the fast-paced decisions businesses often face. The customization options available allow the surveys to resonate with the brand's visual identity, and the ability for translation makes it adaptable for an international clientele. No-code setup and multilingual support are indicative of the app’s commitment to simplicity and reach, aiming to deliver quality engagement straight from the customer's voice.

How Much Does Hulk Form Builder Cost?

Cost efficiency is paramount when selecting a feedback and survey tool. Hulk Form Builder starts with a Basic Plan that's free and includes unlimited form creation and a vast storage capacity for file uploads. This plan is a boon for startups and small businesses looking to engage with their audience without incurring costs. The Pro Plan, at $9.90 per month, introduces advanced analytics and integrations, appealing to growing businesses ready to scale their feedback mechanisms. For $19.90 per month, the Pro+ Plan offers premium integrations like Google Sheets and Slack, best suited for larger enterprises in need of high-capacity data handling and sophisticated submission restrictions. There are no hidden fees associated with either plan, ensuring transparency in pricing.

How Much Does Zigpoll Customer Surveys Cost?

Zigpoll Customer Surveys provides a range of pricing tiers to match different business requirements. The Lite plan is free and allows for 100 responses per month, perfect for new businesses or those with low survey frequency. Progressing to the Basic Plan at $10/month doubles the response limit, fitting for businesses experiencing growth. The Standard Plan at $25/month quintuples the response allowance, and hiding the Zigpoll branding offers a more professional look. Businesses with high volumes of customer interaction will find value in the Pro Plan for $100/month, which features unlimited responses. Zigpoll ensures businesses only pay for what they need, with no additional costs hidden in fine print.

Cost Analysis: Hulk Form Builder vs. Zigpoll Customer Surveys

Comparing Hulk Form Builder and Zigpoll Customer Surveys reveals that both offer free entry-level tiers suitable for young businesses. However, as enterprises grow, the decision between the two might hinge on specific needs. Hulk Form Builder has a moderate price for its higher tiers with advanced form-building features and integrations, while Zigpoll Customer Surveys' upper tiers focus on volume and response analysis. Discounts or trial periods can tilt the scales—though none are mentioned here, they could be a factor to consider. Overall, Hulk Form Builder may provide more depth for form creation at a lesser price, while Zigpoll would suit businesses prioritizing survey volume and analysis.

User Reviews & Customer Support Insights

Is Hulk Form Builder good?

Boasting a high rating of 4.9 stars from an impressive 1057 reviews, Hulk Form Builder is well-received amongst its users. The breadth of forms and the customization options likely contribute to the positive feedback, enabling businesses to craft an experience that aligns with their brand identity. Customer support often influences overall satisfaction; the lack of explicit mentions suggests the app's self-service tools are effective, fostering user confidence.

Is Zigpoll Customer Surveys good?

With a perfect rating of 5 stars from 219 reviews, Zigpoll Customer Surveys' strength seems to lie in its targeted approach to collecting customer feedback. The high rating indicates users are satisfied with the intuitive survey creation and insightful data provided by the AI analytics. Support structures in place are likely adequate given the positive reception, although the lower number of reviews relative to Hulk Form Builder might suggest it is still building its user base.

User Preference: Hulk Form Builder or Zigpoll Customer Surveys?

Comparing user ratings suggests a slight preference for Zigpoll Customer Surveys, though this perception may be impacted by the lower number of reviews. Hulk Form Builder's broader user base could indicate a more established presence in the market. The choice between the two may come down to specific organizational needs—one prioritizes robust form building while the other excels in survey diversity and analysis.

Integration and Compatibility Comparison

Hulk Form Builder Integrations:

Hulk Form Builder integrates with Shopify Flow, Klaviyo, and Google Sheets, amongst others, allowing for streamlined workflows and easier data management. Its compatibility with popular marketing and productivity tools accentuates the app's versatility, offering businesses the added advantage of connecting their feedback forms to their existing ecosystem.

Zigpoll Customer Surveys Integrations:

Zigpoll Customer Surveys integrates seamlessly with major tools like Google Analytics and Mailchimp, facilitating a direct linkage between survey responses and marketing efforts. These integrations enable enhanced customer understanding and the ability to act on the insights within familiar platforms, adding a layer of convenience and strategic depth.

Conclusion

Both Hulk Form Builder and Zigpoll Customer Surveys offer vital functionalities that can significantly benefit any Shopify store by capturing invaluable customer feedback. User reviews paint a picture of satisfaction with the adaptability and impact of these apps. In terms of integrations, both apps present strong compatibility with major tools, enhancing their utility. Strengths & Weaknesses: Hulk Form Builder shines with its customizable forms and robust integrations catering to complex survey needs. Meanwhile, Zigpoll stands out in the ease of survey deployment and the insightful analysis provided. In terms of improvement, Hulk could expand its linguistic support to match Zigpoll's multilingual capabilities, while Zigpoll might benefit from introducing more features at lower price tiers. Recommendations: For businesses requiring in-depth form customization and extensive integrations, Hulk Form Builder is a compelling choice. On the other hand, Zigpoll Customer Surveys is ideal for those prioritizing ease of use, survey volume, and in-depth analytics. Opting for either app depends on the business's focus—whether it's crafting a unique feedback experience or deriving insightful analytics from customer surveys.


Still Searching for the Right Fit?

Discovering the perfect Shopify app for gathering customer feedback can be quite the ordeal. But have you tried the Hulk NPS Post Purchase Survey yet? Developed by HulkApps.com, this app is designed to engage your customers post-purchase, providing you with invaluable insights directly from the source.

Key Features of Hulk NPS Post Purchase Survey

The Hulk NPS Post Purchase Survey stands out with its ability to seamlessly integrate into your Shopify store, offering a plethora of tailored survey options such as checkout surveys, product surveys, and exit surveys. These key features help you gauge your net promoter score and delve into your customers' experiences. Some standout attributes include:

  • One-Click Installation: Get up and running without any complex setup processes.
  • Customizable Surveys: Tailor surveys that resonate with your brand and customer base.
  • Conditional Logic: Create dynamic paths within your surveys, enhancing relevance and engagement.
  • Analytics Dashboard: Quickly analyze the feedback data and action improvements.
  • Embedding Ease: Place your surveys neatly into the Thank You page, boosting the likelihood of customer responses.

With such capabilities at your fingertips, the Hulk NPS Post Purchase Survey app gives you a complete toolbox for understanding and elevating customer satisfaction and loyalty.

Why We Recommend Hulk NPS Post Purchase Survey

We believe in empowering merchants like you with tools that make a difference. What better way to improve your services than by listening to those who matter most – your customers. By choosing Hulk NPS Post Purchase Survey, you're investing in a relationship with your clientele that's based on transparency and growth. Moreover, the ease of use and the depth of insights provided by this app can truly transform how you perceive customer feedback.

Pricing Structure

Hulk NPS Post Purchase Survey comes with a free plan, making it accessible for stores of any size to get started. After the initial 7-day free trial, you can choose from the offered pricing plans—one to fit every stage of your business growth.

Outro with a Call-to-Action

Are you ready to start the conversation with your customers that leads to better products, enhanced services, and a stronger brand? Make the smart move by trying the Hulk NPS Post Purchase Survey app today. It's more than just an app; it's your direct line to customer experience improvement.

Discover the Hulk NPS Post Purchase Survey App Now

Begin the journey towards refined customer service and see where it takes your Shopify store!