Shopify Contact Form Apps: POWR Contact Form Builder vs Improved Contact Form

Table of Contents

  1. Introduction
  2. How Does POWR: Contact Form Builder Work?
  3. How Does Improved Contact Form Work?
  4. How Much Does POWR: Contact Form Builder Cost?
  5. How much does Improved Contact Form cost?
  6. Cost Analysis: POWR: Contact Form Builder vs. Improved Contact Form
  7. User Reviews & Customer Support Insights
  8. Integration and Compatibility Comparison
  9. Conclusion


Enhancing the user experience on any e-commerce platform is paramount, and a key element in achieving this is through effective communication channels between customers and the business. Contact form apps serve as the bridge for this communication, offering visitors a direct and convenient way to reach out for support, inquiries, and feedback. Among the myriad of options available on Shopify, POWR: Contact Form Builder and Improved Contact Form stand out. Both excel in facilitating diverse communication needs and seamless integration with other platforms, significantly influencing the overall user experience.

How Does POWR: Contact Form Builder Work?

POWR: Contact Form Builder addresses the need for versatile and customizable contact forms. This tool is designed to be user-friendly, enabling businesses to collect vital information without requiring coding expertise. The app comes with an easy editing feature for creating multiple form types, whether from scratch or using templates. Its dashboard centralizes contact information and responses, streamlining contact management. Features such as conditional logic customize forms for different customer segments, while instant email alerts and Google Sheets sync keep you connected with your audience. The ability to create multi-step forms fosters interactive experiences for customers, while autoresponders ensure ongoing engagement. These functionalities are beneficial for all business sizes, offering startups the basics to begin with and scaling up to meet the growing needs of more established enterprises.

How Does Improved Contact Form Work?

Improved Contact Form brings a simple yet effective solution to Shopify stores by adding a "contact us" button and page. Not limited to contact forms, the app offers additional widgets like promotional banners and social media buttons that can be installed without any coding required. Their basic offering focuses on ease of use, while the higher tiers cater to more sophisticated requirements like targeting widgets based on visitor behavior and integrating with third-party services. The emphasis for Improved Contact Form is on immediacy and engagement, making it an asset for businesses that prioritize user-friendly interfaces and rapid access to contact options.

How Much Does POWR: Contact Form Builder Cost?

Cost-effective solutions are essential when considering additional functions for your business. POWR: Contact Form Builder introduces a tiered pricing structure, starting with a Free plan for businesses testing the waters of contact management. Subsequent tiers include the Starter plan at $9.99/month, catering to small businesses ready to ditch the POWR branding and add images to their forms. The Pro plan, at $17.49/month, integrates advanced features like file upload and custom CSS, making it suitable for growing businesses. Lastly, the Business tier comes in at $89.99/month, offering full-scale features and access beyond contact form management, tailored for large operations that need a comprehensive suite of tools.

How much does Improved Contact Form cost?

Improved Contact Form also offers a Basic Free plan, allowing businesses to get started without an upfront investment. The Premium plan, at $12/month, and the Advanced plan at $29/month, progressively add capabilities like advanced triggers and unlimited widgets, respectively. The absence of branding in the higher tiers is an attractive feature for businesses keen to establish their own identity.

Cost Analysis: POWR: Contact Form Builder vs. Improved Contact Form

When comparing the two, both apps offer strong foundational features at no cost, with scales tipping slightly in favor of Improved Contact Form for those who prefer simplicity and lower premiums. However, POWR's more extensive features at higher pricing may justify the costs for businesses that need a broader range of functionalities.

User Reviews & Customer Support Insights

Is POWR: Contact Form Builder good?

An average rating of 4.7 stars from 1381 reviews suggests high user satisfaction with POWR: Contact Form Builder. Users likely appreciate the app for its robust feature set and adaptability. Its well-received customer support, an integral part of any app's success, probably contributes to this positive rating, reflecting a reliable and user-centric approach to contact form management.

Is Improved Contact Form good?

Improved Contact Form, with a strong score of 4.5 stars from 234 reviews, indicates an effective solution that resonates well with its users. Its straightforward, no-frills approach may resonate with small to mid-size businesses looking for an easy-to-use tool with essential functionalities. The slightly lower rating, compared to POWR, could reflect the narrower scope of features or varying user expectations.

User Preference: POWR: Contact Form Builder or Improved Contact Form?

The larger number of reviews for POWR: Contact Form Builder suggests a greater adoption, possibly due to its wider array of features and long-term presence in the market since 2014. Meanwhile, Improved Contact Form's appeal might lie in its simplicity and accessibility, attracting those who value ease over complexity.

Integration and Compatibility Comparison

POWR: Contact Form Builder Integrations:

POWR boasts a range of integrations with platforms like Mailchimp, Google Sheets, and Zapier. These integrations enhance the app's efficiency and provide users with automated workflows and data synchronization capabilities, amplifying the app’s utility.

Improved Contact Form Integrations:

Improved Contact Form keeps it straightforward with essential integrations like Mailchimp and Constant Contact. While the list isn’t as extensive as POWR's, it captures the key integrations that benefit most sellers focusing on email marketing and customer relationship management.


POWR: Contact Form Builder and Improved Contact Form both present compelling components for any Shopify store, with their respective strengths suited to different business needs. User reviews tilt favorably towards POWR due to its extensive features and integrations. However, Improved Contact Form's user-friendly operation and focused feature set cater to those seeking simplicity and effectiveness without the additional complexity. Strengths & Weaknesses: POWR's main strengths lie in its customizability and broad integration options, fitting for a varied clientele seeking to advance their contact form capabilities. However, its higher tiers might be overwhelming for those who prefer a minimalistic approach. Conversely, Improved Contact Form shines with its ease of use and cost-effectiveness, although its limited features compared to POWR may be a drawback for some. Recommendations: For businesses exploring extensive customization and wanting a holistic toolset, POWR is the preferable app. Improved Contact Form, with its ease and simplicity, is ideal for those who value a straightforward and approachable contact form solution. Ultimately, the choice depends on the specific needs and size of the e-commerce operation in question.

Still searching for the right fit?

Discover Hulk Form Builder – The Ultimate Shopify Form Solution

Choosing the perfect form app for your Shopify store can feel overwhelming. With so many options, how do you find the one that truly aligns with your needs? Look no further. Hulk Form Builder by HulkApps is not just another app in the Contact Form category—it's the partner your store has been waiting for.

Key Features:

Hulk Form Builder stands out with its robust features that cater to businesses of all sizes. Here's what makes it special:

  • Diverse Range of Forms: Whether you need simple contact forms or complex surveys, Hulk Form Builder has got you covered.
  • Smooth Workflow Compatibility: Easily integrates with Shopify Flow, Klaviyo, Stripe, and more for a seamless experience.
  • Customizable Design: Tailor every element to match your store's branding with flexible design options.
  • Advanced Security: Google reCaptcha helps prevent spam and ensure that only genuine users can make submissions.
  • Mobile Responsiveness: Your forms will look great and function perfectly on any device.

Why We Recommend Hulk Form Builder:

We understand the importance of having a reliable, powerful, and user-friendly form solution for your Shopify store. That's why we recommend Hulk Form Builder—it's designed with precision to enhance customer engagement and gather valuable data effortlessly. Its conditional logic and dynamic field features allow your forms to be as simple or sophisticated as your business requires. Plus, it offers an incredible free plan to get you started!

Pricing Structure:

Hulk Form Builder believes in clear and upfront pricing. Enjoy a 5-day free trial to explore the full capabilities of the app, and then choose from multiple tiered pricing options designed to fit your business's scale and needs. Whether you're just starting out or running an established enterprise, there's a plan that suits your budget.

Merchant Feedback:

With a stellar rating of 4.9 and over 1057 reviews, merchants are vocal about their satisfaction with Hulk Form Builder. Users celebrate the app for its intuitive interface and comprehensive customization options. It's clear that the exemplary customer support and effective integrations contribute to the app's high acclaim in the Shopify community.

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