Add unlimited options, create options sets and batch apply the theme to any (or all!) of your products over and over again.
By embedding your survey at the end of a customer’s purchase journey, you’ll see response rates shoot upwards.
No styling needed. The fastest way to customer feedback is on order confirmation page.
Instantly act on your survey results via our analytics dashboard.
Collect valuable insights In less than 30 seconds, a critical component to figuring out where customer satisfaction is.
Building a strong customer base is the ultimate cornerstone for our Shopify merchants. That's because its cheaper and more effective than attracting new ones. You're in a prime position to up-sell and cross-sell them until you've amassed a squad of dedicated followers.
Here's a thing: If you're offering a great customer experience, customers would only buy from you or engage with your brand again - particularly after they've checked out. You need to figure out what takes customers off your brand in order to retain your customer base, you need to be proactive and ask customers for feedback.
That’s why we’ve put together this simple post-purchase survey app that will help you to create a simple, post-purchase survey in just a few minutes & discover the negatives (and hopefully the positive ones of being your customer!). Later, you can feed this knowledge straight back into the marketing loop and use it during the acquisition process to help reduce friction.
1. What would you rate your experience?
2. What should we do in addition to making the experience even better?
3. What did you enjoyed the most?
4. What nearly stopped you from making a purchase?
5. What should we offer next?
6. What is the preferred way for you to communicate with us?
If you go about it in the right way, it can be extremely simple and quick to set up a post-purchase with our Shopify NPS Post-purchase Survey app, and in no time you can reap the rewards. So, if you yet haven’t considered adopting it, we suggest it’s something to get on with quickly. Install & get started with our Forever FREE NPS Post-purchase Survey app in no time!
Pick an add-on that best suits your business needs.
Perfect for start-ups
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