We are hiring experienced Agency Support Specialists with an experience range between 2-5 years for which required details are mentioned below.
Communicate with the team members on smaller issues and help resolve small tasks.
Help Project Managers with post-launch inquiries and working with appropriate team members such as Developers/Marketers to execute Post-Launch Support.
Understand client requirements and help in troubleshooting.
Help Plan Support Initiative and execute those tasks on a monthly and recurring basis.
They will be the Point of Contact for our Support Manager, Mo, and help execute general issues that come up with any clients that are part of our Support Program.
Should be able to support and communicate with the USA Team and Clients directly.
Excellent communication and fluency in English is a must.
Experience with Help Desk / Support in any of the following: Web Development / eCommerce (premium), Software Development / Applications.
Must be detail-oriented.
Must be able to quickly resolve issues and execute / plan / delegate promptly.
B.E.(C.S.E, I.T,E.C) / B.Sc(IT)
We are looking for a prolific and talented content creator to write and produce various types of downloadable content and blog regularly, to expand our company’s digital footprint, awareness, subscribers, and leads. This role requires a high level of creativity, attention to detail, and project management skills. Candidates must have a knack and love for writing, a comprehensive understanding of the eCommerce industry to achieve business goals. The candidate will be expected to sustain and develop HulkApps brand voice across all content.
Create 1–2 free resources each month to drive leads, subscribers, awareness, and/or other important metrics (examples include emails, landing pages, infographics, guides, templates, etc.).
Blog on an ongoing basis to support and promote our offers and to attract site visitors through search, social media, and email subscribers.
Grow our subscriber base by providing them with regular, helpful content that’s aligned with Shopify customers' needs and interests.
Writing various types of articles on a wide range of topics for our blog and our products (Apps/ Services/Packages).
Optimizing content for search engines and lead generation.
Contributing to long-form content projects such as Mini Series.
Collaborate with designers, product marketers, sales professionals, and influencers, bloggers and industry experts to produce relevant content that meets the needs of both key stakeholders and our audience.
Convince others that your creative ideas are worth investing time and effort in. This role is at the core of the marketing team, and others will rely on your work every single day.
BA/BS degree or 2-3 years of marketing and content creation experience.working experience.
Past experience producing content for the web specifically, as well as channel-specific knowledge (blog, SlideShare, Facebook, Twitter, etc.).
Past experience building audiences online.
A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions.
Exceptional writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content.
Excellent organizational skills to work independently and manage projects with many moving parts.
Excellent written and verbal communication skills in English.
Bachelor’s or Master’s degree in Marketing or Communications
We are looking for a passionate Digital Marketing Analytics Expert that will utilize business knowledge, number sense, problem-solving and analytical skills to develop quantitative analysis to drive cross-channel strategies. The position will be responsible for collecting and analyzing digital marketing channel and campaign performance data, preparing and automating reports, and clearly communicating results and analytical recommendations to key stakeholders. As a HulkApps Marketing Analytics Expert, this position will implement analytics best practices and transform data into actionable insights related to business and marketing objectives.
Collaborating with internal stakeholders to define and understand agency, campaign, and marketing channel goals and KPIs, as well as reporting requirements, to properly capture the corresponding data.
Creating and updating tracking tags as needed for campaigns.
Leveraging marketing analytics tools to develop reports and provide insights and recommendations for program improvements.
Supporting the planning, execution, and analysis of A/B and multivariate testing strategies.
Create a bespoke tracking code and data layer for complex implementations.
Evangelize best-practice approaches for the implementation of Google Analytics and Google Tag Management (GTM).
Create comprehensive reporting, insights, and recommendations across websites, digital advertising agencies.
Two or more years of working with the Google suite: Google Analytics Google Optimize, Google Tag Manager, Google Ads, Google Campaign Manager, Google Data Studio.
Experience with A/B testing and multivariate tests utilizing web optimization tools such as Optimizely, VWO, or Google Optimize.
Exposure to web diagnostic tools like Lighthouse, Facebook Pixel Helper, Pinterest Tag Helper, GTMetrics, etc
Tracking pixel integration, events tracking, and pixel troubleshooting for Facebook, ShareASale, and other affiliates.
Practical experience in advanced marketing analytics methodologies (such as experimentation and testing, competitive analysis, surveys and market research) is a plus.
Excellent written and verbal communication skills in English.
We are looking for a Conversion Rate Optimization (CRO) Manager to join our Marketing Team. The ideal candidate should have a passion for improving user experience and conversion rate performance through data analysis, insight cultivation, AB, and MVT testing. This is a unique opportunity for someone willing to roll up their sleeves and drive growth across digital properties while playing a key role in expanding and develop comprehensive and innovative optimization strategies.
Create a strong hypothesis to improve KPI's using knowledge of usability, design, copywriting, and persuasion and use qualitative and quantitative data to support hypothesis.
Own, optimize, and personalize conversion funnels to drive measurable increases in conversion rates and revenue.
Collaborate with Development and Design teams to implement A/B and multivariate tests.
Identify & test new technologies and practices to improve conversion rate performance, consumer engagement, delivery against key metrics.
Investigate and assess customer behavior across the funnel, identify 'pain points', develop test hypotheses, and ensue insights that can be delivered from both winning and failed tests.
Be responsible for CRO projects from creating tests, implementing, and developing insight reports.
An in-depth understanding of wireframing and UX process. Hands-on experience using A/B testing tools (Optimizely, VWO, Google Optimize) and a deep understanding of best conversion practices.
Proficiency in using web analytics tools (Google Analytics/360, Hotjar, crazyegg).
Understand best practices for UI and UX for landing pages, applications, mobile, and desktop.
Strong grasp of ROI with an analytical mind to mine data for insights and generate hypotheses for constant and fast iteration testing.
Experience with multichannel campaigns including a working knowledge of paid ad testing.
Experience in lead generation (multi/deep funnel conversion settings) is a plus.
We are looking for a PHP developer having professional software development experience for which required details are mentioned below:
Developing and designing of applications.
Developing project work related to Laravel, Wordpress, and Codeigniter.
Good knowledge of developing themes and plugin.
Good knowledge of Framework and Apache2, MVC pattern.
Thorough understanding of AJAX, jQuery, and website frameworks.
Very good knowledge of version control systems (SVN, GIT, TFS).
Good team player enjoying developing solutions with others.
Experience with web and interface design.
Must show some previous projects and/or hacks.
Passionate about quality and details.
Hard-working and a fast learner.
B.E (Computer Science / IT) / M.Sc (IT) / M.CA with experience of using WordPress, Core PHP, Laravel, Codeigniter and MySQL
We are looking for a talented Email Marketing Associate to join our Marketing team. Email Marketing Associate will work on the email marketing team to drive online traffic for its agency. This person is responsible for deploying daily emails, helping to manage a rigorous testing agenda, executing regular A/B tests, and heavy reporting on email performance. This position will have exposure to all aspects of email marketing and help drive the overall marketing effectiveness at HulkApps. The ideal candidate is both creative and an excellent communicator, with expertise in email marketing at an eCommerce company or a digital marketing agency.
Elevate our email program with deeper levels of segmentation, targeting, and personalization.
Implement, then use and manage our marketing automation tool, Mautic.
Utilize Mautic, Autopilot, and Google tools to report on email campaigns as well as site metrics.
Own, manage, and contribute content to the agency blog.
Create and manage lead generation initiatives.
Ability to deliver high-quality documentation paying attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Proven working experience in technical writing of software documentation.
Experience executing campaigns on email software like Mailchimp, Klaviyo, Mautic.
Knowledge of website architecture, Shopify, basic HTML, and SEO.
Must be proficient in Microsoft Excel, Google Analytics, and Google Ads.
Mautic marketing automation experience preferred.
Nice-to-have: Google certified HubSpot Academy certified.
Strong working knowledge of Microsoft Office.
We are looking for a Ruby developer having professional software development experience for which required details are mentioned below:
Design, build and maintain efficient, reusable, and reliable Ruby code.
Integration of user-facing elements developed by front-end developers with server-side logic.
Identify bottlenecks and bugs, and devise solutions to these problems.
Help maintain code quality, organization, and automatization.
Perform a code review of junior members.
Frame specifications based on a high-level understanding of the problem statement and develop the code.
Coordinate and communicate with the other tracks and disciplines involved in the project.
Good understanding of the syntax of Ruby and its nuances.
Solid understanding of object-oriented programming.
Good understanding of operating system concepts, databases, system architecture.
Good understanding of server-side templating languages.
Ability to integrate multiple data sources and databases into one system.
Excellent at concepts of MVC, Mocking, ORM, and RESTful.
Excellent documentation skills and able to explain application workflow, system design, defects, and functionality in a clear and concise manner.
Able to create database schemas that represent and support business processes.
Experience of eCommerce Website development.
B.E (Computer Science / IT) / B.C.A, M.Sc (IT) / M.CA
We are looking for a Shopify Developer having professional software development experience for which required details are mentioned below:
Understand project requirements clearly which will be given in the English language.
Create a Shopify/Woocommerce theme from HTML given.
Do small/large theme customization.
Do scripting work using jquery and liquid language in order to achieve client requirements.
Co-ordinate with TL/PM regarding the ongoing process and daily activity.
Must be fluent in Liquid language.
Must be aware of eCommerce website workflow.
Must be familiar with HTML to Shopify/Wooconnerce theme conversion.
Knowledge of Bootstrap and responsive web design is highly desirable.
Excellent visual design skills with sensitivity to user-system interaction.
Knowledge of Angular.js would be great and will be considered first
B.E (Computer Science / IT) / M.Sc (IT) / M.CA
Ticket handling on a daily basis.
Explain the process flow to the end-user.
Daily basis user mistaken bug fixing in the process flow of the transaction.
Delivering and implementing the project as per scheduled deadlines; extending post-implementation maintenance & support to the technical support team and client.
Acting as an escalation gate to resolve critical issues of the team members.
Skills in conducting various training sessions for enhancing the performance and quality of service to end-users.
Resolving queries regarding the Information System/Software.
Excellent communication (written & verbal) in English is a must.
Great Attitude and Goal Driven.
Great Customer Service Skills.
Experience with Help Desk / Support in any of the following: Web Development / eCommerce (Premium) OR Software Development / Applications.
B.E (C.S.E / I.T)
We are hiring experienced Project Manager Web Application with an experience range between 2-3 years for which required details are mentioned below.
Responsible for providing tactical management, and administrative/leadership support to project teams, in order to ensure that the project proceeds within the agreed tolerances of time/budget and delivers a fit for purpose outcome to the customer.
Managing IT projects and driving project team from start through to completion.
Creating and maintaining project plans, budgets, and forecasts.
Takes ownership of any customer concerns, & rectifying them.
Negotiate the use of resources in a matrix management environment.
Bringing to the attention of management any circumstances causing delays, concern, or requiring the higher level authority to proceed.
Identifying business development opportunities.
Managing project reporting, project reviews, and project steering meetings.
Identifying user training needs and managing user training programs.
Negotiating and influencing up to Director/VP level.
Preparing Project Plan, WBS, Resource Plan, Activity duration management, Task allocation.
Project reporting, meeting with the client, Project monitoring, and control.
Good communication and fluency in English is a must.
Excellent leadership and decision-making skills.
Organizational and time management skills.
B.E.(C.S.E) / B.Sc (IT), M.C.A
No. of vacancy:
Full Time, Permanent
Location: Toronto, CA
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Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.
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