Shopify App Guide Center

Click on the Search Page button to customize the Search Page layout.

First option available is to select the Required Input that your customers will be filling to track their Order. Select your desired input from the dropdown menu.

(Available Inputs: Email Address & Order Number, Only Email Address and Only Order Number)

Next option available here is to customize the Button display on the Order Search/Tracking Page to initialize the tracking process. User will have the ability to customize the text/caption, colour and border of the button.

To edit the button text/caption click on the text area displayed under the Button Text option.

By clicking on the color picker input displayed before Text Color option, user can select the color of their choice for the button text/caption.

Click on the color picker input displayed before Background Color option to select the color of your choice for the background of the button text/caption.

Next, click on the color picker input displayed before Border Color option to select the color of your choice for the background of the button text/caption.

Click on the textbox input displayed below Border Thickness option and add the value(in px) to adjust the border thickness of the button.

Click on the textbox input displayed below Border Radius option and add the value(in px) to adjust the border radius of the button.

Click on the Save button to publish the changes.

Click on the Result Page button to customize the Result Page layout.

First option available is to choose the Result Page Layout. Select your desired layout by clicking on layout image.

(Available Layouts: Horizontal and Vertical)

Check the Display map checkbox option to display the tracking map on the result page.

Check the Display In depth shipping information checkbox option if you wish to display the shipping information with the timeline and location.

Check the Display Package contents details checkbox option to display the package contents with the respective product quantities.

Click on the color picker input displayed before Progress bar color option to select the color of your choice for the background of the button text/caption.

Click on the Save button to publish the changes.

In the General Settings page navigate to the Carrier Mapping section.

Click on the Add button to add more carriers to the list.(Optional)

(Click here to view the list of Available Carriers)

Click on the Actual Carrier Name dropdown option to select the actual carrier service which you opted to ship your orders.

Click on the Shopify Carrier Name dropdown option to map the actual carrier service with the one that are recognized by Shopify.

(NOTE: Not all the Carriers listed in the Actual Carrier's list are recognized. So, in order to make it work please choose one of the carrier which is recognized by shopify in case if your actual carrier is not listed in Shopify Carrier list.)

Click on the Save button to publish the changes.

Click on the General Settings to navigate to the basic settings of the application.

Click on the Enable button to enable the application and display the order tracking page in your store.

Check the Send package status email notifications checkbox option to notify the store's customers on package status change such as Ready To Ship, In transit, Delivered etc.

Click on the Date Format dropdown option to select the desired date format on the result page.

Click on the Time Format dropdown option to select the desired time format on the result page.

Add the #Prefix value that you have added in the store settings to display the same before the Order Number.(Optional)

Add the Suffix value that you have added in the store settings to display the same after the Order Number.(Optional)

Next, there are the textbox options where you can replace the language texts with your preferred one.(Optional)

Click on the Save button to publish the changes.